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Hotel des Alpes

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897 Reviews from our TripAdvisor Community

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Showing 726: English reviews
Sykesville, Maryland
Reviewed 26 June 2014

Our visit to Lucerne this year included another stay in the Hotel des Alpes. This was out 3rd stay here. The hotel still doesn't disappoint. The location is its best asset. We enjoyed a river view room again with a small balcony. The floors were a little creaky but this is an old building. The bathroom is modern and clean...

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1Thank FF13
Dubai, United Arab Emirates
Reviewed 23 June 2014

Always prefer balcony with chapel lake view & i bet after opening your balcony door ((lol balcony door opening is tricky )) to view the scene you will feel that you got all your money back when you paid for hotel stay. Room & bathroom is not very spacious but decent for couples & i believe thats not what you...

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Thank Dani8588
Manchester, United Kingdom
Reviewed 21 June 2014

The hotel is in an excellent location for visiting major attractions. It is only a 10 minutes walk from the main train station, which is ideal. It is also very easy to find. The room was small and we would have not wished to stay for a long time in this. However, it was well equipped, and had tea and...

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1Thank Sunsetbeach08
Vancouver, Canada
Reviewed 20 June 2014

Lovely hotel on the river/lake of Luzern with spacious balcony. Minutes away to shops, restaurants, boats, trains and buses. Highly recommend this hotel and make sure you get a room with balcony as it so enhances the Luzern experience. A great day experience- take the boat to Vitznau and walk up to the 4 person gondola that takes you to...

Review collected in partnership with this hotel
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1Thank shoerea
Lucerne
Reviewed 19 June 2014

As someone who has traveled through Europe, I have seen my fair share of hotels,both good and bad. The Hotel Des Alpes exceeded every expectation I had and truly made this trip remarkable. The location is perfect as so accessible to everything, the staff if incredibly helpful and kind(especially Ingrid and Lorena!!) and the restaurant was the perfect way to...

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2Thank Bridget_1991
Coffs Harbour, Australia
Reviewed 17 June 2014

We loved the location of the Hotel but were disappointed with our room. We should have paid the extra to overlook the river but to be advised by the Hotel when we were making the booking that we would be overlooking the old town thought that for the price that it would be good enough. The view of the old...

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Thank Jill S
New Jersey
Reviewed 15 June 2014

We booked this hotel based on the location & reviews on Trip Advisor. We requested a room overlooking the water. We had a very spacious room with a double balcony. The view was all spectacular. We were a little concerned that the room might be noisy due to the pedestrian area below. We found this room, located on the 5th...

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1Thank Hilstel
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Hillstel Thank you very much for your kind review. We are happy that you enjoyed staying with us. It is always a pleasure having so wonderful guests! Kind regards Your Team of the Hotel Des Alpes

Reviewed 3 June 2014

Lovely hotel in a superb central location. We were on 3rd floor at the river side of the hotel - high enough to get the perfect view out across the river to Mt. Pilatus. Nice big room, with good shower and comfy bed. Substantial breakfast served downstairs. Helpful staff. Had an evening meal one night, booked a table on the...

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4Thank David B
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear David B Thank you very much for the time you took reviewing our lovely place. We are pleased to hear that you enjoyed your stay in Lucerne. Kind regards Your Team of the Hotel Des Alpes

Hong Kong, China
Reviewed 1 June 2014

Our room at 2nd floor is facing the chapel bridge which I understand it's going to be a bit noisy with non stop tourists. However, the 1st night was a nightmare. There was a pub next to the hotel, the drunkers were singing with a microphone/speaker and speaking loudly until midnight. There was no air conditioning in room which means...

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Thank Kevin W
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Kevin W We are very sorry to hear that you were not fully satisfied with your stay. However we thank you very much for the time you have taken to write your review and wish you all the best. Kind regards Your team of the Hotel Des Alpes

Melbourne, Australia
Reviewed 30 May 2014

The hotel is an old historic building with a lot of charming atmosphere, nicely located in the heart of historic Lucerne at the shore of the river Reuss, some rooms with a perfect view towards the lake, the Alps, the famous Kapellbrücke and the Jesuit Church. We've had three rooms, two towards the Reuss and two towards an quiet square....

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2Thank BURGWIN

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 10,919 - ₹ 19,706 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel des Alpes staff and other travellers.
16 questions
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Questions? Get answers from Hotel des Alpes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to splurge and get a room with a view, book the room facing the lake/chapel bridge.”
Jenlovestravelling, 27 Mar 2017 | Read review
“Many rooms overlook the Kapelbrucke and the street below, so there could be a bit of street noise.”
LovinEurope, 14 Mar 2017 | Read review
“check the room size,,,they are tiny...!!!!”
neranjia, 16 Jan 2017 | Read review
“River side for the best view”
CFloor, 11 Dec 2016 | Read review
“Ask for a river view if you can. The City view will basically give you a view of another building's wall.”
  • View of Lake Lucerne, Reuss River, Kapellbrücke in Panorama.
  • View out out my river side window - Mount Pilatus in the distance.
JeffSkott, 20 Nov 2016 | Read review
5 of 5