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Hotel des Alpes

1,061 reviews
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Traveller (634)
Room & Suite (252)
Dining (53)
Overview
  • Excellent36%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“chapel bridge”(209 reviews)
“the river”(216 reviews)
“great location”(152 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)Write a Review
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Show reviews that mention
All reviewschapel bridgethe rivergreat locationtrain stationold townacross the bridgebalcony roomcity viewcovered bridgeyogurtwater towerhotel restaurantsmall balconyboiled eggstop floorno air conditioningincluded breakfast
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21 - 25 of 857 reviews
Reviewed 29 November 2017 via mobile

We spent a week at this great little hotel and enjoyed everything about our stay. The view from our balcony was fantastic. We could see the train station and the lake and in the other direction was the Jesuit church. My photos of the river...More

Thank Pat H
Reviewed 16 November 2017 via mobile

One of the best views from the rooms to the Bridge. But calm and cosy. Not so expensive as any hotel in Swiss but offers good breakfast and comfortable rooms. We traveled like a family of 4 and took 2 rooms. Me and my family...More

Thank dormidonio1972
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 18 November 2017

Dear dormidonio1972 Thank you very much for the great review of our hotel and the compliments for our location, rooms and buffet breakfast. We are happy that you enjoyed your stay and we hope to welcome you soon again. Best regards Your DES ALPES team

Reviewed 16 November 2017

We paid extra for a room with a balcony. Not worth it. Would rather of had a room we could have it least placed our suitcases off the floor. No dressers. 3 stars because the room was clean and the staff were very nice. There...More

Thank Amelee55
Reviewed 10 November 2017

Hotel & Restaurant Des Alpes is a favorite among locals and tourists. Located across the bridge from Luzern Main Train Station and along the lake promenade as well as within the historic old town Luzern. Recently renovated with many modern upgrades, guests are treated to...More

Thank danielwald71
Response from GlobRes_12719, Manager at Hotel des AlpesResponded 11 November 2017

Thank you very much for the great review of our hotel and and restaurant and the compliments for our staff and location.

Reviewed 10 November 2017

We enjoyed this stay a lot. Our room had a balcony with a small table and chairs. It looked out onto the city and you can feel the press of the near buildings, see the towers on the walls, and also see a large tower...More

Thank Christina B
Response from GlobRes_12719, Manager at Hotel des AlpesResponded 11 November 2017

Thank you very much for the great review of our hotel and the compliments. We are very glad that you enjoyed your stay and we hope to welcome you again. Your DES ALPES team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 154 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$ 154 - US$ 271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (634)
Room & Suite (252)
Dining (53)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
As_3d
25 September 2017|
Answer
Response from Annik G | Reviewed this property |
Since we travelled by trains. I was not aware of the parking situation. But it seems to me that parking was not easy -not enough car spaces. But the station is so closed. Walking with large suitcases was a 5 minutes trip... More
0
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Evangelyn Y
7 September 2017|
AnswerShow all 2 answers
Response from Brian H | Reviewed this property |
Yes,they can and will,reception staff very helpful. Not sure if you are looking for long term storage though !
1
Vote
Ami K
20 July 2017|
Answer
Response from Abdullah S | Reviewed this property |
Hi... You can book your room on trip advisor for best rates with breakfast with balcony overlooking chapel bridge and surroundings you have 2 options book now pay at hotel or pay online and confirm your booking for your... More
0
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Room Tips
"Choose a room with a river view, you won't be disappointed"
Read review
"Splash out and get a waterfront, balcony room"
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"We had a room on the town side, but the front rooms on the lake must be stunning too. I have no complaints..."
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"A lovely little hotel in a superb location"
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