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Boutique Hotel Weisses Kreuz

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Traveller (110)
Room & Suite (45)
Dining (19)
Overview
  • Excellent26%
  • Very good45%
  • Average19%
  • Poor6%
  • Terrible4%
Travellers talk about
“ceiling fan”(14 reviews)
“old town”(43 reviews)
“the river”(35 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
3 Star accommodation
All hotel details
Additional information
Offers from Boutique Hotel Weisses Kreuz
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Offers from Boutique Hotel Weisses Kreuz
Announcement: Click for details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)
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230 results
Traveller rating
60
100
43
15
12
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LanguageEnglish
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60
100
43
15
12
Show reviews that mention
All reviewsceiling fanold townthe riversmall boutique hotelpizza pasta restaurantgreat locationchapel bridgetrain stationnespresso machineboiled eggscobblestone streetsopen windowswithin walking distancethe lack of air conditioningbreakfast includedswiss hotelsmall bathroom
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1 - 5 of 230 reviews
Reviewed 1 week ago

VERY noisy (until 3AM)! Back street bar patrons hang outside and are very loud and service vehicles make their way right under windows early in the morning. SMALL bathroom! Location was convenient but there are better options.

Thank Susan D
Hotel's Favourite
Reviewed 7 April 2018

I stayed here for two nights - arrived by train from Zurich and it's about a 10-12 minute walk from the railway station into the heart of Old Town Lucerne The hotel is very close to the Kappelbrucke pedestrian bridge and as such it's easy...More

1  Thank Chris H
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 15 April 2018

We thank you for this great ranking, we were very happy about that. It is very important to us that our guests feel comfortable with us. As well this is a pleasure for us to hear that you enjoyed the location and service during your...More

Reviewed 2 weeks ago

We were there for 3 nights in June based on TripAdvisor reviews, but unlike most experiences with TA, we were misled. Hotel is very noisy with no air conditioning so we couldn't shut the windows because it was warm. Nothing about the room was inviting,...More

Thank Rona H
Response from Hotel-Weisses-Kreuz, Manager at Boutique Hotel Weisses KreuzResponded 1 week ago

dear Rona we are very disapponted about your review. As you know, you stayed in a historic building, they do not have aircondition and it is not allowed to install aircondition in a historic building. this is also mentioned on our homepage this is switzeland...More

Reviewed 3 weeks ago

This was my first stay here, and it certainly won't be the last. I booked a single room which was well laid out with a double bed and ceiling fan (greatly appreciated in the heat). The Wifi was excellent throughout my stay, and despite overlooking...More

Thank Fiona M
Response from Sarah B, Leiter Gästebetreuung at Boutique Hotel Weisses KreuzResponded 3 weeks ago

Thank you so much for the great review. We really look forward to your next visit.

Reviewed 4 weeks ago via mobile

What a disaster, I thoughts I did my homework as I booked 6 different hotels for our European Road Trip. This hotel was the worst! We arrived a little late - 6:00 pm and got the room directly above the restaurant , first floor on...More

Thank tharrell2018
View more reviews
About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 137 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 137 - US$ 292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (110)
Room & Suite (45)
Dining (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
chanahpat
18 July 2018|
AnswerShow all 2 answers
Response from Sarah B | Property representative |
From the outside there are no architectural barriers. The restaurant is accessible from the street and the hotel lobby from a side street wich is a bit inclined but flat
0
Votes
Google Translation
Ben C
1 June 2018|
Answer
Response from Hotel-Weisses-Kreuz | Property representative |
hello ben every hotel is doing the same, first we have to make a Reservation on your Card, when you are here we have to make the charge and give free the reservation because they can not take the reservation as payment. it... More
0
Votes
Google Translation
chanahpat
25 November 2017|
Answer
Response from SAUD1976 | Reviewed this property |
yes the hotel give out city pass. yes there is public transport , but you may not need it since it is only 5min walk.
0
Votes
Room Tips
"find a different hotel"
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"If you are going in the summer ask for a room that is not affected by the restaurant oven."
Read review
"If you expect hot weather, do not choose this hotel. No air conditioning and it is an OLD hotel"
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"Lift service to all floors."
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