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Hotel Ambassador

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174 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Washington DC, District of Columbia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 January 2013

A friend and I stayed here for a weekend. It was fantastic. Not only affordable and perfectly located, but clean and spacious. In comparison to other hotels in Europe we agreed that this one had enormous rooms. It was not overly decorated or plush but comfortable and pleasant. The staff was very friendly and the housekeeping extremely discreet. The breakfast... More 

Helpful?
Thank mllespear
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your comment and very nice review. What can we say? We are so pleased you liked our Hotel and hope to be able to welcome you on another occasion back in Lucerne. With best Regards Ferdinand Zehnder More 

Biel, Switzerland
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 January 2013

Right in the heart of Lucerne, only a few steps away from some of the main attractions, this hotel is ideally situated. The staff are friendly, the rooms modern and very clean. Tea making facilities in the rooms and the possibility to help yourselves to hot drinks in the breakfast room throughout the day - what do you want more?... More 

Helpful?
Thank bookwormKarin
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Hallo Thank you for your nice review. We are glad you had a good stay in our Hotel an our City of Lucerne. We hope you can make it back once again. With best Regards Ferdinand Zehnder and Ambassador Team More 

Dunstable
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 21 December 2012

I stayed here last September,during very hot weather,with my son and two granchildren.I have visited Switzerland on very many occasions,but it was my families first visit.We had a lovely time and enjoyed the extensive buffet breakfast and ate every evening in the Hotel restaurant,Restaurant Lapin.The food was delicious and my family loved Lucerne and especially the Lucerne Lido where we... More 

Helpful?
Thank Baswold
DelapaixSwitzerland, Manager at Hotel Ambassador, responded to this review

Grüezi Thank you for your lovely comments. It is a pleasure to hear that you had enjoyed your stay with us. We will be happy to welcome you back soon here. With best Regards Ferdinand Zehnder and Ambassador Team More 

Jakarta
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 November 2012 via mobile

First of all the hotel door is only open until 11, after that you got to open the door with the key they provided. Room is small, which was fine for us, but the bed is too small for 2 persons. Priced about fr 180 per night, a bit pricey for the room size Standard service, kettle is not available... More 

Helpful?
Thank mizzkepik
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi and Hello thank you for your feedback. We are sorry about the missing kettle in the room. Due to fire regulations in both of our hotels we are not providing kettle in the room. However our guests can access the Restaurant to get coffee and Tea or hot Water from 06:00 till midnight. We hope to be able to... More 

Nazareth, Israel
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2012

me and my hysband travelled this october to swizerland and one of our destinations was lucerne. We arrived at afternoon and lucerne is a big city. i have read some reviews here and wrote down the adress of the hotel and it was a great idea. Lucerne is a busy city so unless you book in advance it's good to... More 

Helpful?
1 Thank Areejs
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your nice review and very good comments. We are pleased you had a good stay with us. We will pass on the comments about Cristina to herself. I am sure she will be happy to read it. concerning the Parking we have in between now negociated a fixed price of CHF 25.- per 24 hours. This... More 

Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2012

Stayed there recently when I was in town for a conference...nice, clean hotel and friendly staff The WiFi was pretty good. Fantastic location, the hotel is within walking distance to everywhere. Nice collection of restaurants all around and shopping mall next door.

Helpful?
Thank raza512
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Good day from Lucerne thank you for your comments and nice review. We are pleased to read that you had enjoyed your stay during your conference. maybe see you on another time? with best Regards Ferdinand Zehnder and the Ambassador Team More 

Jaipur City, Rajasthan, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2012

we are an indain family and stayed at this hotel in september 2 nd week. the USP of this hotel is its location is just 5 mts to the lucerne railway station by bus which stops just in front of the hotel. it is situated in the busy shopping area of lucerne and all the supermarkets , shopping areas are... More 

Helpful?
Thank Neeraj A
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your review. We are glad to read that you have had a good time in Lucerne and our Hotel. We are sorry about the generally high prices in Switzerland and Lucerne. The cost of living is much higher than in other countries. Hopefully we have a chance to welcome you on another visit in our City.... More 

Gurgaon, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2012

a very clean hotel in a prime location , no views but very good for shopping and eatries all within walking distance , Free wifi , and breakfast however the price was very steep for the type of property .

Helpful?
Thank vasu67
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi from Lucerne Thank you for your review. We hope to be able to welcome you on an other occasion despite our generally high prices in Switzerland. With best Regards Ferdinand Zehnder & Ambassador Team More 

Alexandria, Virginia
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 6 September 2012

We stayed at this hotel for three nights in early September. The rooms are spacious and clean. The breakfast buffet is very good. There is a good selection of meats, cheeses, and cereals. The building from the outside looks like an office building so I wasn't sure what to expect but the rooms are quiet nice. My oly complaint is... More 

Helpful?
1 Thank AlexandriaGirl123
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for taking the time and for your nice review. We are pleased to hear that you liked our Hotel and the breakfast. Concerning the parking we have now a new contract with a fixed rate of CHF 25.-- per Day so the maximum for your 3 days would have been 75 instead of 95. We have also... More 

Dunstable
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 July 2012

I love this lovely hotel! I revisited it a couple of months ago and had a joyous time.The room I had,504,is spacious with ensuite bathroom,safe,mini-bar and plenty of storage space for clothing.It is 5/8 minutes walk to the train if you prefer to take a bus they stop outside the hotel every few minutes! The breakfast is copious and the... More 

Helpful?
Thank Baswold
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Hello Barrie Thank you for your good comment. We are glad you enjoyed your time in the Ambassador and are looking forward to welcoming you soon here again. With best Regard Ferdinand More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Ambassador is an attractive and welcoming city hotel in the heart of Lucerne, and at the heart of the action. Sights such as the world famous Lion Monument or the fascinating Bourbaki Panorama are right on the doorstep. The vibrant historical city centre is only a few steps away. Also close-by is the lakeshore promenade along Lake Lucerne, a delightful place to stroll along and take in the atmosphere.Rest and relax in our friendly rooms with four-star comfort. And enjoy the market-fresh cuisine at Restaurant Lapin.A multi-storey car park offering special discounted rates is available right next to the Hotel Ambassador. We look forward to seeing you ... more   less 

Additional Information about Hotel Ambassador

Address: Zuerichstrasse 3, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 8,986 - ₹ 14,931 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ambassador 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Ambassador Hotel Lucerne
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Questions & Answers

Questions? Get answers from Hotel Ambassador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms facing the courtyard, so there was no street noise.”
 of 5 bubbles shiprasg, 13 Oct 2016 | Read review
“Room 606.. I had a balcony!!”
  • view of the room at my arrival
 of 5 bubbles iboumans, 4 Sep 2016 | Read review
“Get a room with Balcony”
 of 5 bubbles 892kanikac, 12 Jul 2016 | Read review
“I always choose room 504!!”
 of 5 bubbles Baswold, 17 Oct 2015 | Read review
“Ask for a room not on street front. The noise may bother some but didn't annoy us.”
 of 5 bubbles Tolly4, 13 Oct 2015 | Read review
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