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The Hotel Lucerne, Autograph Collection

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Traveller (139)
Room & Suite (91)
Dining (12)
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Overview
  • Excellent70%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“bam bou”(15 reviews)
“jean nouvel”(8 reviews)
“the penthouse”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Offers from The Hotel Lucerne, Autograph Collection
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Offers from The Hotel Lucerne, Autograph Collection
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)
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All reviewsbam boujean nouvelthe penthousemovie sceneavant gardedark wallsmarriott statuship hoteltrain stationold townunique hotelcorner suitequiet neighborhoodmodern designchurch bellsentire roombell tower
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1 - 5 of 273 reviews
Reviewed 3 weeks ago

After our dissatisfaction at the previous hotel we checked in at 11am and got access to a lovely spacious room, with a free upgrade included. The bathroom was wonderfully spacious and design cheeky and appealing. The staff were extremely helpful and polite. The bar was...More

Thank carmel337
Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 1 week ago

Dear guest, Thank you very much for your kind words regarding your stay at THE HOTEL Lucerne, Autograph Collection. We are delighted to read that you not only enjoyed the lovely spacious room but also the bathroom with its special design. Moreover, we are very...More

Reviewed 18 March 2018

Fantastic boutique hotel with unique contemporary art rooms 5 minute stroll from the train station. Rooms are very comfortable and clean with great amenities. We had the Marlon Brando Last Tango in Paris painted on the ceiling. Fabulous! Love the added touches of fresh apples,...More

Thank SierraRomeoRobin
Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 3 weeks ago

Dear guest, We thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words....More

Reviewed 3 March 2018

Summary It won’t disappoint most guests but it functions below the standard it claims to set, and it could do much more for its price point. Reasons. A clever building does not a good boutique hotel make. Taking a design led concept and imposing a...More

Thank NearlyFamous
Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 6 March 2018

Dear guest, First, we would like to thank you for having chosen The Hotel Lucerne, Autograph Collection while staying in Lucerne and for having taken the time to share the experience you made throughout your stay. It is a pleasure for us to read that...More

Reviewed 3 March 2018

From the moment we arrived at the hotel we were greeted by Lars and the rest of the staff, this guy was so friendly and provided us we lots of helpful information on Lucerne, things to do and where to eat, I let them know...More

Thank Sean B
Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 6 March 2018

Dear guest, Thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. Your feedback is very important to us and we believe other travelers will also enjoy reading your kind words. We are delighted...More

Reviewed 31 January 2018

We love everything here. The staff is very professional, the hotel is very close to Luzern HB, the property is beautiful. We are a Marriott silver member and checked in on my birthday. The hotel upgraded us to the penthouse, a wonderful surprise when we...More

Thank JenRevadee
Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 7 February 2018

Dear Guest, We thank you very much for your review with which you have evaluated your stay at THE HOTEL Lucerne - Autograph Collection. We are delighted to read that you felt comfortable in your upgraded penthouse suite and that you enjoyed your birthday in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 247 - US$ 462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#8 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 247 - US$ 462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#8 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
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Traveller (139)
Room & Suite (91)
Dining (12)
Questions & Answers
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As_3d
22 November 2017|
AnswerShow all 2 answers
Response from ManagerTH | Property representative |
Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception... More
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catapult
13 June 2017|
Answer
Response from ManagerTH | Property representative |
Dear catapult Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection. It is a pleasure to welcome you and your family for a stay at the end of the month. We will take note of your request and make... More
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hktrinh
9 May 2017|
Answer
Response from ManagerTH | Property representative |
Dear Hannah First of all we would like to thank you for having chosen THE HOTEL Lucerne – Autograph Collection while you stay in Lucerne. We are delighted to help you prepare your trip to Switzerland. The Swiss Travel... More
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Google Translation
Room Tips
"Fourth floor was great."
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"Higher the better."
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"Ask for the balcony! nice added touch!"
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"Corner rooms have expansive views."
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