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The Hotel Lucerne, Autograph Collection

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Traveller (148)
Room & Suite (136)
Dining (18)
Overview
Hotel website
Sempacherstrasse 14, Lucerne 6003 Switzerland See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Hotel Lucerne, Autograph Collection
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (452)
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191
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5
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All reviewsjean nouvelthe penthouseceiling artdark wallsdesigner hotelmarriott statusold towntrain stationunique hotelcorner suitechurch bellsquiet neighborhoodentire roombell towershower headlittle thingsfront desk staff
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1 - 5 of 289 reviews
Reviewed 1 week ago

There is a park across the street of the hotel where locals visit. The staff cautioned us re: homeless in the park. The patio chairs were actually secured to the tables. The hotel staff was excellent, along with the service.

Thank Fred C
Reviewed 4 weeks ago via mobile

When we were looking for it at the hotel entrance, the hotel staff was very friendly and welcomed us. The location of the hotel is 6-8 minutes walk from the station (very close) It is easy to walk to the old town and Lussen attractions,...More

Thank SHTI888
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 2 weeks ago

Dear Guest, We thank you for your kind words with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection on TripAdvisor and for sharing your pictures. We are delighted to read that you enjoyed especially the provided staff service by our highly...More

Reviewed 4 July 2018

There must be three or four hotels with similar names, so make sure you know which hotel you are referring to when booking, traveling, etc. My wife and I spent five nights here in early June 2018 and after a short acclimation, had a very...More

Thank Jeffery P
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 4 weeks ago

Dear Guest, We thank you very much for your review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. We are delighted to read that you enjoyed especially the provided staff service by our highly motivated associates. Furthermore, we are happy...More

Reviewed 2 July 2018 via mobile

This is a boutique ‘art’ hotel. It is conveniently located and presents well to the street. They are my positive comments. We stayed in a room on the 5th floor. The ceiling was very low - I could touch it and I am not tall....More

Thank Phillip G
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 3 July 2018

Dear Guest, First, we would like to thank you for having chosen THE HOTEL Lucerne, Autograph Collection while staying in Lucerne. Furthermore, we would also like to thank you for having taken the time to provide your detailed feedback on TripAdvisor. We are delighted to...More

Reviewed 25 June 2018

This hotel is very good from a service and location perspective. It sits next to a very nice park and is a couple of blocks from the railway station. We rented a Junior Corner Suite and had very nice views over the park. The room...More

Thank Doug S
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 30 June 2018

Dear Guest, We thank you very much for your detailed review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. We are delighted to see that you not only appreciated the city center location of the hotel but also the allocated...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 244 - US$ 492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Lucerne
#8 Business Hotel in Lucerne
#8 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 244 - US$ 492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Lucerne
#8 Business Hotel in Lucerne
#8 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
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Traveller (148)
Room & Suite (136)
Dining (18)
Questions & Answers
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AAA_traveler_10
10 June 2018|
Answer
Response from ManagerTH | Property representative |
Dear Sir, Thank you for your interest in THE HOTEL Lucerne, Autograph Collection. Of course you may ask us how much breakfast costs. On this point I would also like to inform you that we do not offer a breakfast buffet... More
1
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Google Translation
As_3d
22 November 2017|
AnswerShow all 2 answers
Response from ManagerTH | Property representative |
Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception... More
0
Votes
Google Translation
catapult
13 June 2017|
Answer
Response from ManagerTH | Property representative |
Dear catapult Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection. It is a pleasure to welcome you and your family for a stay at the end of the month. We will take note of your request and make... More
-1
Votes
Google Translation
Room Tips
"The Semperstrasse has a great view of the church!"
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"A view over the park is nice. The church next door rings their bells regularly."
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"Fourth floor was great."
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"Higher the better."
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