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The Hotel Lucerne, Autograph Collection

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Traveller (161)
Room & Suite (114)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quirky Hotels
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Europe is on sale
Hotel deals
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
144Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
472Reviews
230Photos
12Q+A
49Room tips
Traveller rating
  • 316
  • 102
  • 29
  • 15
  • 10
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Popular mentions
My wife, 17 month daughter and I had decided to stay for 2 nights in Lucerne while traveling from Grindelwald and onto Zurich. I am happy to say that I was not disappointed. The hotel itself is walking distance (about 2 blocks) from the train station so it didn't not take us a
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+10
Just checked out today from The Hotel Lucerne and I really started to miss my last night in this very small autograph hotel with just 30 rooms. Upon my departure to the station, I was given some water to continue my journey which was heartwarming. First of all, the people in
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Stayed two nights - great location close to station. Staff were very pleasant and I had a great meal one evening in the restaurant in the hotel (but oddly you can’t charge to your room so I had to go back upstairs to get a credit card). Same in bar last night when I went to get
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Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection
Responded 16 Dec 2018
Dear Guest, We thank you very much for your detailed review, with which you have evaluated your recent stay at THE HOTEL Lucerne, Autograph Collection. We are delighted to read that you were especially satisfied by the provided staff service. We will share your valuable feedback with all our staff members as we strive to exceed all our guests’ expectations and to provide the best service possible. Moreover, we are happy to see that you not only enjoyed the great location of the hotel, but also our in house restaurant BAM BOU by Thomas. On the other hand, we regret for not having met your expectations in regards to the hotel’s unique design and the brightness of the room. Gladly that we would like to encourage you to address such issues right after check-in. This in order to enable us to either assist with extra lamps or to assign a brighter room. We hope to have the opportunity to welcome you back to Lucerne soon, and would be more than happy to assist with a reservation, either for our sister hotel the Renaissance Lucerne Hotel, which is more classic in style, or THE HOTEL Lucerne, Autograph Collection, and assure to be on service with a brighter room. Kind regards, Lars Studer Director of Operations
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This hotel had the most amazing artwork I have ever seen in the room, the ceiling had a mural, very close to train station and restaurant's There is a park across the street which is nice to sit and enjoy your morning coffee Huge room and comfortable bed with automatic window
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Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection
Responded 21 Nov 2018
Dear Guest, Thank you very much for having taken the time to evaluate your stay at THE HOTEL Lucerne, Autograph Collection and for sharing your wonderful feedback on TripAdvisor. We are delighted to read that you enjoyed not only the hotel’s unique style and design by Mr. Jean Nouvel, but also the city centre location with its surrounding. Furthermore, we are happy to see that you took advantage of the nearby park to enjoy your morning coffee. Moreover, it is a pleasure for us to read that you not only enjoyed the allocated room with its’ comfortable bedding and state of the art technology. We look forward to welcoming you back to THE HOTEL Lucerne, Autograph Collection again soon and thank you for the praise. Yours sincerely, Lars Studer Director of Operations
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This hotel is a lovely small property perfectly located within easy walking around Lucerne. The rooms are cool, be prpared they are not well lit, but they have great space, good beds and a good bathroom. The view from the 5th floor is lovely. Breakfast is perfect. The hotel
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Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph Collection
Responded 19 Nov 2018
Dear Guest, We thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. Your comments are very important to us and we believe other travellers will also enjoy reading your kind words on TripAdvisor. It is a pleasure for us to read that you felt comfortable in our city centre hotel and enjoyed the allocated room on the 5th floor with its view. Moreover, we are delighted to read that you not only enjoyed the rooms’ comfortable bedding and bathroom, but also the provided staff service by our highly motivated associates. We look forward to welcoming you to THE HOTEL Lucerne, Autograph Collection again soon. Thank you very much for the two thumbs up and your praise! Best regards from Lucerne, Lars Studer Director of Operations
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12345623
Dear Sir, Thank you for your interest in THE HOTEL Lucerne, Autograph Collection. Of course you may ask us how much breakfast costs. On this point I would also like to inform you that we do not offer a breakfast buffet, instead we serve it as a la carte version. Our guests get a nice tower with different cuts of meat and cheese as well as salmon. We also serve various yoghurts, juices, muesli and much more. In addition, you are also invited to order fresh egg dishes, which are freshly prepared for you. Our lovely a la carte breakfast costs CHF 30.00 per person. If you have any further questions or if we can be of assistance with additional information, please do not hesitate to contact us again. Best regards from Lucerne, Lars Studer Director of Operations
1 vote
The hotel has a parking?
Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception in advance to order valet parking services. The whole team of The Hotel Lucerne, Autograph Collection would be more than happy to welcoming you to Lucerne soon. In the meantime we wish you the very best and remain with kind regards. Marc Lechmann General Manager
0 votes
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Dear catapult Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection. It is a pleasure to welcome you and your family for a stay at the end of the month. We will take note of your request and make sure that we will assign the suite with a King Size bed. As an option, we will also reserve an extra bed. Should you have any further questions, please do not hesitate to contact me by writing an E-Mail to operations@the-hotel.ch In the meantime I remain with best regards from sunny Lucerne. Louis Achermann Director of Operations
-1 votes
Dear Hannah First of all we would like to thank you for having chosen THE HOTEL Lucerne – Autograph Collection while you stay in Lucerne. We are delighted to help you prepare your trip to Switzerland. The Swiss Travel Pass entitles you to unlimited travel on consecutive days throughout the rail, bus and boat Swiss Travel System network. The Swiss Travel Pass is available for 3, 4, 8 or 15 days. Mount Rigi as well as Mount Pilatus can be reached with the Pass as well as the journey to the Rhine Fall or alternative train rides throughout Switzerland. The privately operated boat tours at the Rhine Falls are excluded from the Pass. The pass also covers scenic routes and local trams and buses in 75 towns and cities and offers 50% reduction on most mountain railways and cable cars. The Swiss Travel Pass also includes the Swiss Museum Pass, allowing you free entrance to 500 museums and exhibitions. We hope that this information was helpful and we are looking forward to welcoming you in September at THE HOTEL Lucerne – Autograph Collection. In the meantime we remain with kind regards. Louis Achermann Director of Operations
0 votes
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123
"I think the higher the better if you are looking for a view."
"We had top floor, there was another level below us also with balconies."
"The Semperstrasse has a great view of the church!"
"A view over the park is nice. The church next door rings their bells regularly."
"Fourth floor was great."
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PRICE RANGE
US$ 192 - US$ 446 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel lucerne
FORMERLY KNOWN AS
The Hotel
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
30
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