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The Hotel Lucerne, Autograph Collection

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Traveller (148)
Room & Suite (91)
Dining (10)
Overview
Hotel website
Sempacherstrasse 14, Lucerne 6003 Switzerland See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Hotel Lucerne, Autograph Collection
Special Offer: FREE BREAKFAST WITH VISA
Hotel packages
Hotel deals
Reviews (461)
Filter reviews
298 results
Traveller rating
196
62
21
14
5
Traveller type
Time of year
LanguageEnglish
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196
62
21
14
5
Show reviews that mention
All reviews jean nouvel the penthouse ceiling art dark walls designer hotel marriott status old town train station corner suite church bells quiet neighborhood fantastic room entire room bell tower the hotel staff shower head little things
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1 - 5 of 298 reviews
Reviewed yesterday via mobile

Positive: spacious room, big windows, comfortable bed, L’Occitane amenities and good location. Negative: the room I stayed was decorated in a bright orange colour, furniture was cold, not inviting. It looked like a torture room from a sequence of the horror movie ”The Hostel”. Plus,...More

Thank LedCB
Response from ManagerTH, General Manager at The Hotel Lucerne, Autograph CollectionResponded today

Dear Guest, First, we would like to thank you for having chosen THE HOTEL Lucerne, Autograph Collection while staying in Lucerne. Furthermore, we would also like to thank you for having taken the time to provide your honest feedback on TripAdvisor. It is with great...More

Reviewed yesterday

This hotel is situated close to the park, shopping and numerous cafes and restaurants. Also, The Hotel close to the train station and the lake. Ticket windows for lake cruises are within walking distance. Old Town is close by with many shopping venues. The Hotel...More

Thank Kmeyer262
Reviewed 2 weeks ago

A two night stay at this hotel as part of an Avalon river cruise was a real disappointment. Avalon has booked The Palace Hotel in past years but as it was closed for renovation this hotel was substituted. The building felt like a former bank...More

Thank travelchat
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 2 weeks ago

Dear Guest, Thank you very much for having taken the time to evaluate your stay at THE HOTEL Lucerne, Autograph Collection. It is with big regret to learn, that we did not meet your expectations in regards to the designe by French leading architect, Pritzker...More

Reviewed 2 weeks ago via mobile

My husband and I used points to book a couple of nights at this hotel, and received a triple upgrade upon arrival to a penthouse with a wrap-around balcony. I can’t vouch for the regular rooms, but the penthouse was very spacious, comfortable, and had...More

Thank AA0712
Reviewed 3 weeks ago

Used points to book this hotel for a vacation with my girlfriend. The staff were very accommodating and nice. The room itself was a bit small but very clean and had a great view. The room was definitely well suited for a romantic getaway and...More

Thank s s
Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 2 weeks ago

Dear Guest, We thank you very much for your review, with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection and for your loyalty towards Marriott International. It is a pleasure for us to read that you felt comfortable in our city...More

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About
Description
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies More not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Concierge
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Best Value
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Best Value
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
30
Price range
US$ 236 - US$ 367 (Based on Average Rates for a Standard Room)
Formerly known as
The Hotel
Also Known As
Hotel Lucerne
Location
Switzerland > Canton of Lucerne > Lucerne
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Best Value
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
30
Price range
US$ 236 - US$ 367 (Based on Average Rates for a Standard Room)
Formerly known as
The Hotel
Also Known As
Hotel Lucerne
Location
Switzerland > Canton of Lucerne > Lucerne
Photos
Traveller (148)
Room & Suite (91)
Dining (10)
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Questions & Answers
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AAA_traveler_10
10 June 2018|
Answer
Response from ManagerTH | Property representative |
Dear Sir, Thank you for your interest in THE HOTEL Lucerne, Autograph Collection. Of course you may ask us how much breakfast costs. On this point I would also like to inform you that we do not offer a breakfast buffet... More
1
Vote
Google Translation
As_3d
22 November 2017|
AnswerShow all 2 answers
Response from ManagerTH | Property representative |
Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception... More
0
Votes
Google Translation
Room Tips
"I think the higher the better if you are looking for a view."
Kmeyer262
2 days ago
Read review
"We had top floor, there was another level below us also with balconies."
JanetS990
4 weeks ago
Read review
"The Semperstrasse has a great view of the church!"
Z5620RPjeffp
4 Jul 2018
Read review
"A view over the park is nice. The church next door rings their bells regularly."
dskillins
24 Jun 2018
Read review
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