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Palace Luzern

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Traveller (506)
Room & Suite (373)
Dining (136)
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Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“lake view”(49 reviews)
“five star hotel”(18 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (1,158)
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739 results
Traveller rating
553
114
45
14
13
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553
114
45
14
13
Show reviews that mention
All reviewsmarlin restaurantlake viewfive star hoteljunior suitethe general managergorgeous hotelturn down servicememorable stayviking cruiseold townthree nightslarge roombreakfast buffetmini barthe location is perfectmount pilatustrain station
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1 - 5 of 739 reviews
Reviewed 3 weeks ago

Beautiful hotel on the lake. The room was spacious, clean, comfortable and quiet. Staff were responsive and friendly. We were a little concerned when escorted to our room and advised that the A/C only came on at a certain temperature, but relieved to hear they...More

Thank RoadTrippersVA
Reviewed 22 February 2018

We stayed at the Palace Hotel in Lucerne in Oct. of 2017 and were disappointed in our stay there. Our room had a nice view but our balcony adjoined others which made it unsafe to leave our windows open at night. We had to wait...More

Thank Judy S
Reviewed 3 January 2018

Stayed here for a few days during spring break. This was our first stop of four and wanted to stay in the heart fo the city. Its right on the boardwalk and walking distance to the city. Get a room with view and you will...More

1  Thank lvosx
Reviewed 27 December 2017 via mobile

It was my return stay at the palace but this time with kids and not as a couple The staff is ok specially some in in room dining and the higher team has no control over rooms are nice but require renovation view are the...More

Thank Ck C
Reviewed 27 November 2017

We stayed here in October 2017. It is your typical European hotel. Very nice and comfortable. Very spendy. Breakfast buffet was average. We got stuck in a top floor hotel on the outside and it was a terrible room. It felt like the Harry Potter...More

Thank Paul W
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 394 - US$ 714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Lucerne
#2 Family Hotel in Lucerne
#3 Luxury Hotel in Lucerne
#4 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 394 - US$ 714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Lucerne
#2 Family Hotel in Lucerne
#3 Luxury Hotel in Lucerne
#4 Business Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (506)
Room & Suite (373)
Dining (136)
Pool & Beach (12)
Amenities (98)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kcfood
16 January 2018|
Answer
Response from Jelswiss | Reviewed this property |
I am not sure but better ask the hotel
-1
Votes
pulubeekuno
4 June 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
There are many rooms available overlooking the water. Just request it.
0
Votes
walter g
21 May 2017|
AnswerShow all 3 answers
Response from Bill L | Reviewed this property |
220
0
Votes
Room Tips
"get a room overlooking the water"
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"try getting lake side"
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"Room with a lake view"
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"Ask for lake side balcony on the 3rd floor."
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