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Palace Luzern

Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Lake Luzern
    0.8 km
  • 5 star hotel
  • Free Wifi
Reviewed yesterday
Amazing Classy Stay
Super friendly staff. Especially the bartender and SPA... more
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939 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Shanghai, China
Reviewed yesterday NEWvia mobile

Super friendly staff. Especially the bartender and SPA receptionist. Irish oysters are delicious. Our recommendation is the breakfast in room. The rooms are very classy and pretty. The view over Lucerne ist beautiful.非常好。 谢谢你们

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Helpful?
Thank gabrielakung
cleveland
Reviewed 4 days ago NEW

The service at Palace Luzerne was amazing. The staff is friendly and helpful, but not intrusive. When we checked into our room, there was a small fruit basket and a plate full of candies. We were starving after a long day and the fruit was especially appreciated. There was a well stocked refrigerator with beverages that were all complimentary. The...

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1Thank ohio81
Reviewed 1 week ago via mobile

This hotel is absolutely perfect. The check in was quick and pleasant. We were showed around the hotel. We stayed at the junior suite. The room was very good with an amazing view of the lake and the mountains. The bathrooms we also huge. We even had a pair of binoculars to indulge ourselves. There was a mini bar which...

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Helpful?
Thank Ankit S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Ankit S Thank you very much for your stay at the PALACE LUZERN and the lovely feedback on Tripadvisor. We are very happy to hear that you have enjoyed your stay and with pleasure I will forward your feedback to the whole team. Comments such as yours inspire us to give every day our best for our beloved guests....

Beaver Falls, PA
Reviewed 1 week ago

We stayed at the Palace Luzern for four wonderful evenings. Everyone from the front desk, the concierge, the bellmen,and the restaurant servers were the best. Not only in competence, but with a wonderful attitude and friendliness and a wonderful grasp of the English language. I would return to Luzern just to stay at the Palace!

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Helpful?
Thank PaulaBeaverFalls_PA
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear PaulaBeaverFalls_PA Thank you very much for your stay and the feedback on Tripavisor. I am glad to hear that you have thoroughly enjoyed your stay for four evenings and that you were satisfied with the service.With pleasure I will forward your compliments to the Palace-Team. We do hope to welcome you again directly on the shores of Lake Lucerne....

Cochran GA
Reviewed 1 week ago

The Palace is simply a wonderful, accommodating hotel. The staff was outstanding, always helpful and with a "get it done right now" attitude. The breakfast buffet was the best that I have every enjoyed anywhere. Highly recommended.

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Helpful?
Thank Dennis M
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Dennis M Thank you very much for your visit and your lovely feedback on Tripadvisor. I am very happy to learn that you have enjoyed the stay at the PALACE LUZERN. With pleasure I will forward your feedback to my team. It is great to hear that the breakfast buffet is probably the best you ever enjoyed, what a...

Hong Kong, China
Reviewed 2 weeks ago

Real luxury hotel with good view and quiet easy access to downtown area since Luzern is a very small town. Spacious room and good services. A good choice for vacation to relax and enjoy the nature. Meanwhile, it's a luxury and cost you $$$$$.

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Thank ElleP987
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear ElleP987 Thank you very much for your visit and the review. It is great to hear that you have thoroughly enjoyed your time with us and you liked the room and the service. It would be our pleasure to welcome you again to our beautiful hotel directly on the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager

Reading, United Kingdom
Reviewed 2 weeks ago

We were very lucky to stay here for a night as our Rhine cruise was curtailed due to high water and flooding. WOW, this hotel was incredible, right on shores of Lake. My brother and wife had a corner turret room with lounge etc and fabulous views. My husband and I had a double room, king sized bed, seating, Juliet...

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Helpful?
Thank Lesley C
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Lesley C Thank you very much for your stay with us and your lovely feedback on Tripadvisor. I am very happy to learn that you have enjoyed your stay and that you keep good memories about it. I feel very pleased that you enjoyed the room with the huge bathroom and the balcony with view on the lake and...

Brighton, United Kingdom
Reviewed 2 weeks ago

We stayed here over New Year. What a fabulous way to end one year and start another. The room was great and the bed wonderful. The view over the lake was amazing especially with the lights of the Christmas decorations. Location is so good a short walk to the old town and attractions. From the moment we arrived to the...

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Helpful?
Thank SableMable
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear SableMable Thank you very much for your stay over New Year’s eve at the PALACE LUZERN and for sharing your experiences. I am very happy to hear that you have thoroughly enjoyed the Gala dinner at the New Year’s eve, your room with the spectacular lake view and the friendly service. With pleasure I will forward your feedback to...

Reviewed 3 weeks ago via mobile

My new bride & I couldn't have been happier with the exquisite service, amazing location & exemplary 🇨🇭 hospitality! EVERYONE on staff we had a 1 on 1 interaction with was 5 Star! Especially Vanessa, Angelina and the gentleman at the concierge desk!

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Helpful?
Thank Dave B
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Dave B Thank you very much for your lovely feedback on TripAdvisor. I am glad to hear that you have thoroughly enjoyed your stay. With pleasure I will forward your feedback to my team an especially to Vanessa, Angelina and the concierge. We do hope to welcome you back in the hopefully not too distant future. Best regards Raymond...

Mt. Pleasant, Mi
Reviewed 3 weeks ago via mobile

We extended here after a Viking river cruise from Amsterdam to Basel. We spent two nights here. The rooms are large and comfortable with a veer of the lake. Arrange that because it is worth it. The breakfast is nice and has everything.

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Helpful?
Thank jim_mcdonald
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear jim_mcdonald Thank you very much for your stay at the Palace Luzern and for sharing your experiences. I am very pleased to learn that you have enjoyed your 2-nights stay in Lucerne after having experienced alovely Rhine-river cruise. I wish you a Happy New Year and all the best for 2017. Raymond Hunziker General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 

Additional Information about Palace Luzern

Address: Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 18,042 - ₹ 35,880 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Cheap Tickets so you can book your Palace Luzern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Hotel Style:
#2 Romantic Hotel in Lucerne
#2 Luxury Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Palace Luzern staff and other travellers.
17 questions
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Questions? Get answers from Palace Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We paid a little bit extra for a couch that turned into a bed, so we got a much larger room. Was well worth it.”
 of 5 bubbles PaulaBeaverFalls_PA, 14 Jan 2017 | Read review
“A room facing the lake is a must and try their breakfast”
 of 5 bubbles ElleP987, 10 Jan 2017 | Read review
“A corner turret room if price OK for you.”
 of 5 bubbles LesleyC94, 9 Jan 2017 | Read review
“Rooms with a view of Lake Lucerne are great!”
 of 5 bubbles Microblue4, 2 Dec 2016 | Read review
“Get a room with a view over the lake. Some rooms smaller than others. Room 235 is quite large.”
 of 5 bubbles jeffg803, 22 Nov 2016 | Read review
5 of 5