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Grand Hotel National

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Traveller (340)
Room & Suite (174)
Dining (21)
Overview
  • Excellent62%
  • Very good21%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“lake lucerne”(37 reviews)
“junior suite”(20 reviews)
“stunning hotel”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (486)
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349 results
Traveller rating
222
74
29
15
9
Traveller type
Time of year
LanguageEnglish
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222
74
29
15
9
Show reviews that mention
All reviewslake lucernejunior suitestunning hotelhuge rooma city view roomold towntrain stationstar servicebalcony overlooking the lakeperfect locationtravel agentsitting areafree upgradeour honeymoonlovely cityhighly recommend this hotellovely room
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1 - 5 of 349 reviews
Reviewed 6 days ago

The hotel is a wonderful example of Swiss hospitality. Clean, functional, comfortable. Location is perfect. Rooms, perfect. Food, perfect. I enjoyed every moment of my time at the Grand Hotel National, and can't wait to return again.More

Review collected in partnership with this hotel
1  Thank A444NYrobertr
Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 days ago

Dear A444NYrobertr Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your positive feedback. Your overwhelming words about your stay at our hotel are very pleasing: we always aim to give our guests the very...More

Reviewed 1 week ago

Stayed for 3 Nights great location, and service right on lake front, thanks to the front lobby staff by mistake forgot Swiss travel pass and the reception staff was polite and humbly returned the pass to me and confirmed over the phone.More

Thank Dipti A
Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 days ago

Dear Dipti A Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your personal feedback. Honest feedback is very important to us as it is our highest aim and the greatest source of motivation for...More

Reviewed 1 week ago

Great location just across the street from old town with all of the shops and restaurants. Half of a mile to the train station. Bus stop across the street. room was beautiful the only thing we has a problem with was the lack of outlets....More

Thank J5842LGbarbaram
Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 5 days ago

Dear J5842LGbarbaram The whole team of the GRAND HOTEL NATIONAL is very grateful for your overwhelming feedback in reference to your recent stay at our hotel. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our...More

Reviewed 1 week ago

This hotel was INCREDIBLE. Every detail was managed. I also forgot my passport (stupid me) and the hotel shipped it at no cost to me in Milan. Incredible service. Highly recommended if you can afford it! It was definitely a treat for my partner and...More

Thank kevtownhouse
Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 5 days ago

Dear kevtownhouse Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your positive feedback. Your overwhelming words about your stay at our hotel are very pleasing: we always aim to give our guests the very...More

Reviewed 3 weeks ago

Only a one night stay, but hotel is in a good location in Lucerne, right on lake front, and with much to see. Lake view room has great views of lake and mountains. Ouside restaurant dining was pleasant, 30 metres from lake.More

Review collected in partnership with this hotel
Thank V2414DSkeithm
Response from GHNGuestRelations, Leiter Gästebetreuung at Grand Hotel NationalResponded 2 weeks ago

Dear V2414DSkeithm The whole team of the GRAND HOTEL NATIONAL thanks you very much for your positive feedback. Your overwhelming words about your stay at our hotel are tremendously motivating for us. We are very glad to hear that you enjoyed your stay with us...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 307 - US$ 823 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Lucerne
#11 Luxury Hotel in Lucerne
#12 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 307 - US$ 823 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Lucerne
#11 Luxury Hotel in Lucerne
#12 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (340)
Room & Suite (174)
Dining (21)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
maryannbuckley23
26 February 2018|
Answer
Response from DanielGarbrecht | Property representative |
Dear maryannbuckley23 The main electricity in our hotel is 220 - 230 volts. You should have a look on your device if it is compatible for 110-230 volts. We have adapters available fo these devices. In case you have a device... More
0
Votes
Google Translation
nscamera
2 February 2018|
Answer
Response from Tino W | Property representative |
Dear nscamera Thank you for your kind request. Yes, nearly all rooms have air condition in the room. Some other have a cooling air circulation system. If you have any further questions please do not hesitate to contact... More
0
Votes
Google Translation
Merlion42
17 September 2017|
AnswerShow all 2 answers
Response from DanielGarbrecht | Property representative |
Dear Merlion42 The hotel itself does not have a gym. We are working together with the Fitnesspark National opposite the hotel and the admission is CHF 25.00 per person/entry for hotel guests (special rate). The tickets are... More
0
Votes
Google Translation
Room Tips
"Request a Lake view room"
Read review
"Rooms with Juliette balconies facing Lake Luzern are the best!"
Read review
"lake view rooms are better"
Read review
"Room 306 - Ritz suite- is the BEST room"
Read review
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