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Continental Park Hotel

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Traveller (237)
Room & Suite (105)
Dining (13)
Overview
  • Excellent38%
  • Very good46%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“train station”(99 reviews)
“old town”(42 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (677)
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448 results
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201
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18
13
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LanguageEnglish
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166
201
50
18
13
Show reviews that mention
All reviewsbellini restauranttrain stationold townside entranceexcellent locationconvenient locationtourist officequiet streetviking cruisehotel is locatedhalf boardstar hotelnice roomvery nice hotelbreakfast was includedreception staffrooms are modern
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1 - 5 of 448 reviews
Reviewed today via mobile

The devil is in the detail and this hotel failed miserably. The hotel is Italian in decor and attitude. We booked and paid in full three months prior to arrival and were treated like suspicious strangers at check in. The reception area was set up...More

Thank Sallys_View
Reviewed yesterday

The room was too warm so I called down to the desk and they told me that they had the air conditioning shut off for the season so all we could get do was open the windows which of course did not have screens so...More

Thank travelinglov
Reviewed 2 days ago

Exceptional customer service, friendly and helpful staff. Superb location, walking distance from train station and all of Lucerne’s main landmarks. Scrumptious breakfast, everything you can possibly think you can eat for breakfast and more.More

Thank VDM1241
Response from continentalpark, Inhaber at Continental Park HotelResponded yesterday

Grüezi VDM1241, Thank you very much for this exceptional review on Tripadvisor. We love to read that you had such a pleasant stay with us and will share your compliments with our entire team. It would be a pleasure to welcoming you back upon another...More

Reviewed 1 week ago

Excellent hotel, centrally located in Lucerne, next to a pleasant city park. The outdoor part of their restaurant was located at the park. Very close to the train station and the public transportation. The morning breakfast was amazing and extensive, and the coffee was awesome!More

Thank Edward 'Ned' H
Response from continentalpark, Inhaber at Continental Park HotelResponded 6 days ago

Grüezi Edward 'Ned' H, Thank you for spending your precious time writing your beautiful feedback. Your nice words reward all our efforts. Our job is to take care of our valued customers offering them all our attention and a personalized service. Sunny regards, Family Pedrazzetti,...More

Reviewed 1 week ago

We stayed early August as part of our Viking cruise. Although we emailed a request for early checkin after travelling all night, the hotel seems to hold off on checking in anyone on the Viking cruise until the entire tour groups rooms are ready. This...More

Thank sandy15
Response from continentalpark, Inhaber at Continental Park HotelResponded 6 days ago

Grüezi sandy15, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologize if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted...More

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About
Description
The individual and seminar hotel Continental-Park is a modern and stylish establishment, family-owned, characterized by personal commitment and human warmth. Free W-Lan/WiFi with unlimited broadband throughout ...More the hotel. Private garage. Excellent location opposite station and city park, 2 to 3 min. Walk to KKL and lake. 92 Bright, elegant and quiet rooms with air condition provide a feeling of wellbeing. The furnishing is impressive and deliberately adapted to the guests requirements. The well thought-out seminar and conference facilities impress with generous rooms, with a total of 460 sqm, without pillars, with flexible walls, daylight, expert advice and professional care. We are always on the ball when it comes to helping with the accompanying programme.In the "bellini Ristorante Ticinese" we take our guests to present-day Ticino. Here, you can enjoy original dishes and fine wines in a dignified atmosphere. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (237)
Room & Suite (105)
Dining (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Devina G
3 July 2018|
AnswerShow all 5 answers
Response from continentalpark | Property representative |
Hi, our answer is maybe a bit late but we do have triple rooms for 3 adults. Just let us know in advance that you have enough space during your stay. We ask for an extra charge for the third person. Sunny regards, Family... More
0
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Bob M
26 June 2018|
AnswerShow all 6 answers
Response from continentalpark | Property representative |
Hi, we do have adaptors and converter which we hand out at the reception on request. Sunny greetings from Lucerne, Family Pedrazzetti, Hoteliers
0
Votes
Google Translation
Trip547311
19 June 2018|
AnswerShow all 3 answers
Response from continentalpark | Property representative |
Hi, we are very happy to inform you that all our 92 rooms have an air-condition. For environmental protection, the room temperature will be chilled max. 8° lower than the outside temperature, but not lower than 18°. Please... More
0
Votes
Google Translation
Room Tips
"Go someplace else."
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"Check to see you have an opaque bathroom window"
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"Request an upgrade to a junior suite!"
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"There are some differences between the rooms. A member of our group said their room had a window from the..."
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