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ibis Styles Luzern City

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Friedenstrasse 8 6004 Luzern, Lucerne 6004 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$ 144
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Free cancellation until 27/09/21
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US$ 144
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Free cancellation until 26/09/21
Expedia.comUS$ 144
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Destinia.comUS$ 170
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (322)
Room & Suite (126)
Dining (20)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 72 hotels in Lucerne
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Friedenstrasse 8 6004 Luzern, Lucerne 6004 Switzerland
Name/address in local language
Getting there
Zurich Airport48 kmSee all flights
Belp Airport64 kmSee all flights
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1077Reviews43Q+A90Room tips
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Popular mentions
SrtaADB wrote a review Aug 2021
Toronto, Canada296 contributions123 helpful votes
This location is unfortunately not consistent with other Ibis Styles. Overall, it feels like a cramped college dorm room & not worth the price. PROS: -great location -breakfast with decent selection -clean room CONS: -one side of the bed is directly against the wall so for 2 people this is not ideal -pillows are well used & stuffing is bunched inside (very uncomfortable) -a dogs warm breath could dry your hair faster than the hair dyer -soap dispenser was empty in bathroom (no other amenities provided) -carpets in common areas are well used & dirty/stained which does not give the feeling of cleanliness -no parking
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Date of stay: July 2021Trip type: Travelled as a couple
Room Tip: Don’t stay here
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Response from Samil Benli, General Manager at ibis Styles Luzern City
Responded 3 weeks ago
Dear SrtaADB, Thank you very much for staying with us and for sharing your concerns. We really appreciate it, as the opinion of our guest is very important to us, in order to keep on improving our quality and service. I am sorry to hear that you were disappointed with your stay and especially with the amenities of the rooms. I have shared your feedback with my departments to prevent future occurrence. We hope you will visit us again, so we are able to serve you better. We are looking forward to it. Best Regards, S. Samil Benli - General Manager
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Jens A wrote a review Aug 2021
Copenhagen, Denmark116 contributions20 helpful votes
It's an Ibis, so it isn't terrible but I have stayed at better Ibis hotels. You better hope for quiet neighbors because soundproofing is non-exsistent. Our upstairs neighbor kept us awake until 1.30 in the morning just by walking around. At least there wasn't any traffic noise as we had rooms facing the back.
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Date of stay: August 2021
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Response from Samil Benli, General Manager at ibis Styles Luzern City
Responded 3 weeks ago
Dear Jens A, Thank you very much for your detailed review. I'm sorry to hear that you have been disturbed by the noise of other guests. In such cases we always invite our guests to contact our reception team so they can take appropriate action immediately. We very much hope that we can welcome you again as our guests and remain until then with best regards S. Samil Benli - General Manager
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Francois L wrote a review Jul 2021
Dardagny, Switzerland4 contributions1 helpful vote
+ Big room + Personal (use French too) + Situation in the city - little step between bedroom and bathroom - light in the bedroom - no harmonisation in welcome drinks in Accor group - Temprature right (32° C)
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
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Response from Samil Benli, General Manager at ibis Styles Luzern City
Responded 3 Aug 2021
Bonjour Francois L, Nous vous remercions de l'avis que vous avez laissé sur Tripadvisor. Je suis ravi de savoir que vous avez apprécié notre emplacement central et l'assistance de notre personnel. En même temps, je voudrais m'excuser car vous n'étiez pas entièrement satisfait de l'équipement de la salle. Nous espérons vous accueillir à nouveau très bientôt et vous offrir un meilleur séjour que celui-ci. Meilleurs Salutations, S. Samil Benli - Directeur
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CristinaOlivotto wrote a review Dec 2020
Geneva, Switzerland220 contributions69 helpful votes
Usually at Ibis - and Ibis Styles in particular - you know what to get. Clean, simple and standard rooms. No surprises. Well, the Ibis Styles of Luzern is the exception! Old furniture, no attention to details, dirty bathrooms. What a disappointment!
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Date of stay: December 2020
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2 Helpful votes
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Response from Samil Benli, General Manager at ibis Styles Luzern City
Responded 31 Dec 2020
Dear Cristina O, Thank you for taking the time to tell us about your experience. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very grateful for constructive feedback like yours which helps us to bring the hotel another step forward. I am well aware of the issues an old building like ours brings with it and an extensive renovation project is currently in the planning. I hope that the pandemic situation will be behind us very soon and we can realize our project. We appreciate once again for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Samil Benli - General Manager
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RGSwissinlondon wrote a review Aug 2020
16 contributions30 helpful votes
We stayed at this hotel for one night - staff were very helpful but the room was very basic - pillow and bed was awful. The only good thing is that it was at a walkable distance. Breakfast was so basic - so don’t fall for the free breakfast trap. I would think again for the price.
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Date of stay: August 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Samil Benli, General Manager at ibis Styles Luzern City
Responded 4 Sep 2020
Dear RGSwissinlondon, Thank you very much for your review of our hotel. We really appreciate it, as the opinion of our guest is very important to us, in order to keep on improving our quality and service. I can understand your disappointment. If there is anything that you specifically found uncomfortable about our beds, please let us know, as your opinion is very valuable to us and we continuously work on improving our service and quality. I hope that we could regain your trust with the compensation we did and look forward welcoming you again at the nearest future. Best Regards, S. Samil Benli - General Manager
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LOCATION
SwitzerlandCanton of LucerneLucerne
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Frequently Asked Questions about ibis Styles Luzern City
Which popular attractions are close to ibis Styles Luzern City?
Nearby attractions include Lion Monument (0.2 km), Hofkirche (0.2 km), and Bourbaki Panorama (0.07 km).
What are some of the property amenities at ibis Styles Luzern City?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at ibis Styles Luzern City?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at ibis Styles Luzern City?
Guests can enjoy free breakfast, an on-site restaurant, and a snack bar during their stay.
Is parking available at ibis Styles Luzern City?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to ibis Styles Luzern City?
Conveniently located restaurants include Restaurant Olivo, Jialu National, and Hotel Hofgarten Restaurant.
Are any cleaning services offered at ibis Styles Luzern City?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Styles Luzern City offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at ibis Styles Luzern City?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to ibis Styles Luzern City?
Many travellers enjoy visiting Museggmauer (0.6 km), Nadelwehr (0.9 km), and Town Hall (0.7 km).