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ibis Styles Luzern City

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#36 of 68 Hotels in Lucerne
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ibis Styles Luzern City
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698 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Pittsburgh, Pennsylvania
Reviewed 1 week ago

I have stayed at Luzern's Ibis Styles numerous times, which bespeaks my high opinion of this three-star hotel. It is conveniently located on a quiet side street just steps from the Lion Monument and the Hertensteinstrasse entrance to Luzern's picturesque Altstadt; the rooms, though not luxurious, are quiet, clean, comfortable, and functional; the staff are professional and helpful, in my...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Baf426
Management response:

Dear Baf426 we would like to thank you for taking your valuable time to share your experience and bringing the concerned matter to our attention. It is our pleasure to receive your comments, which is an asset in our continuous endeavor to improve our service. Your valuable comment was discussed and briefed to the concerned department. We look forward to...

Reviewed 1 week ago via mobile

During my visit to Lucern stayed here for three nights. The location of this hotel is great with few attractions and well connected with transport options. I found the service also good and responsive to requests. I would suggest this place for budget stay.

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Helpful?
Thank Srinivas P
Management response:

Dear Srinivas P We very much appreciate your comments regarding your stay at our ibis Styles Luzern City and are happy to read, that you have enjoyed our central located Hotel next to Lions Monument and the lake front. It is always a pleasure to receive positive Feedback, we will share your comments with our team members. Thank you again...

auckland, nz
Reviewed 2 weeks ago

Hotel is easy to find from train station and is close to all the action. Checkin was smooth and without complication. Had ongoing issues with the key card throughout our stay. As mentioned by others, the rooms are on the small side. The bathroom was an ok size but the shower mixer was very unpredictable. Was either scolding hot or...

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Helpful?
1Thank hornboy
Management response:

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 4 weeks ago via mobile

Really great stay for any type of traveller travelling across europe as the hotel is a franchise. So if youre hopping across countries in europe and staying with Ibiz, hotel booking problems can be dealt easily just by consulting with the hotel manager. As for my family, we had problems with the booking at the ibiz hotel in paris, so...

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2Thank Danish A
Reviewed 4 weeks ago

Ok place if you are looking for a quick place to crash on your busy touristee type travel. But the rooms and over all service is very budget. Style of the room is fine. Specially the bath room is very very small. That was one annoying factor.

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Helpful?
Thank Shivam A
Management response:

Dear Shivam A. Thank you for taking the time to share your feedback. I am sorry that your experience in terms of our bathrooms did not meet your expectations; please allow me to express my sincerest apologies. We hope to welcome you back to our ibis Styles Lucerne City very soon! with best regards from Lucerne Team ibis Styles Lucerne...

Reviewed 5 weeks ago

This is a nice comfortable hotel and that's it. The rooms are on the small side but are warm and comfortable. Then again, you only sleep in a room don't you?? The hotel is well situated in the centre near to the Lowendenkmal. We walked from the railway station where we arrived. It was nice to cross the Seebrucke and...

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Thank NorthernTraveller53
Management response:

Dear NorthernTraveller53 Thank you for taking the time to share your Feedback on Tripadvisor after your stay with us. We hope to welcome you back to our ibis Styles Lucerne City very soon! with best regards from Lucerne Team ibis Styles Lucerne City

New Delhi, India
Reviewed 3 December 2016 via mobile

If u are looking for cheap and cozy place. It's just 1.5km from the railway station. A nice shopping market just a walking distance. Hotel is a pit stop for all travel agent. You must to chose the room before saying ok. Some rooms are really small no space to walk in the room. Few hotel staff are friendly but...

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Thank 172tabisha
Reviewed 23 November 2016 via mobile

Well, there are very few hotels in this category where you feel you would want to go back to and Ibis Styles Luzern is just one of those. The staff is very welcoming and always smiling. That's such an amazing feeling when you are in a different country. The people never got tired answering to our queries and guided us...

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1Thank Samyak S
Management response:

Dear Samyak S Thank you for the great and in detail review of our ibis Styles Lucerne City on tripadvisor.com with 5* We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team ibis Styles Lucerne City

Reviewed 15 November 2016 via mobile

We were on short trip to Switzerland and decided to stay 2 nights at IBIS styles. Out of all hotels we have been in Switzerland this was the most disliked . To start with the staff weren't friendly at the reception it was like tape-recorder is being played and even the cassette has now been tired of playing the same...

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Thank Lakhan A
Management response:

Dear Lakhan A Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Luzern, Schweiz
Reviewed 2 November 2016 via mobile

The location of this ibis styles is very good - very close to the Lion Monument, the Grand Casino Luzern and the lakeside. All up to ibis standards, yet pretty expensive for such a basic hotel. The rooms do not have any vanity products or toothbrushes etc. The rooms are badly soundproofed and of course you could hear Chinese tourists...

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Thank burettora
Management response:

Dear burettora, thank you very much for your stay at our ibis Styles Lucerne City and for your comments at Tripadvisor. It is always a pleasure to receive positive feedback. We are happy to read, that you have enjoyed our Central location next to Lion monument, the Casino and the lakeside. we hope to welcome you back soon! with best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 

Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 7,354 - ₹ 13,763 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Hotel Style:
#1 Green Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from ibis Styles Luzern City staff and other travellers.
17 questions
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Questions? Get answers from ibis Styles Luzern City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor seemed nice”
 of 5 bubbles NorthernTraveller53, 14 Dec 2016 | Read review
“go for the rooms with balcony”
 of 5 bubbles 712sarveshb, 19 Oct 2016 | Read review
“Choose another hotel”
 of 5 bubbles iochris, 3 Oct 2016 | Read review
“All the rooms are so colorful and clean!”
 of 5 bubbles _anne_banez, 25 Sep 2016 | Read review
“Ask for a king bed.”
 of 5 bubbles Bhima2013, 20 Sep 2016 | Read review
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