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Hotel Astoria

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Hotel Astoria
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422 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Calgary, Canada
Level Contributor
17 reviews
14 hotel reviews
Reviewed yesterday NEW via mobile

We stayed 2 nights as part of an Insight "Highlights of Europe" tour. The Astoria is well located and within easy walking distance of the city's core and highlights. The room was quiet and very modern / efficient while the front desk and restaurant service was very attentive. Be sure to check out the rooftop restaurant - bar for the... More 

Helpful?
Thank dth138
George, South Africa
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

We stayed at the hotel as part of a European tour. The service from the front desk was helpful and friendly. We felt right at home from the start. The room itself was clean, comfortable and spacious. The hotel’s location is not too bad to see a few of the attractions Lucerne has to offer but it does take a... More 

Helpful?
Thank Roelof_4x4Medic
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Roelof_4x4Medic Thank you for your detailed and interesting review about your experience at the Hotel Astoria. We are very happy that you appreciated our delivered service as a whole. It is our everyday passion to give guests a great time; starting at the entrance and finishing as a positive and memorable experience. All the best to you and we... More 

Singapore, Singapore
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Decent size room, clean basic minimal design, electrical outlet only one place, could have provided more than one outlet, it has no kettle so expect no coffee or hot beverage Bathroom is clean and decent size Location is at downtown Of lurcerne, very near train station

Helpful?
1 Thank ridliow
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear ridliow Thank you for your feedback here on TripAdvisor and your stay at the Hotel Astoria. The Hotel Astoria team is happy to read, that you had an enjoyable time in our house. We are looking forward to welcoming you soon again! Best regards, Sheila Quality Management More 

Vegreville Alberta
Level Contributor
368 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 2 weeks ago

We stayed here for a couple of nights as part of our tour of Europe. This hotel is situated in a great location within easy walking distance to the downtown core. There are plenty of restaurants in the area to choose from. All staff we encountered were friendly and accommodating. Our bed was comfortable with nice pillows. Room was clean... More 

Helpful?
Thank firechief-JL
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear firechief-JL Thank you for your detailed and interesting review about your experience at the Hotel Astoria. The Hotel Astoria team is happy to read, that you had a wonderful stay with us. We all hope that you returned with good memories from your trip and the city Lucerne. We are looking forward to welcoming you soon again at the... More 

Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

This is a great place to stopover while visiting Luzern. The rooms were clean and pleasant with a reasonable outlook. They areas you would expect a little short on some of the services generally available but the position is close to the old city and within reasonable distance to necessary facilities. Enjoyed the breakfast which had reasonable options with both... More 

Helpful?
Thank David M
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear David M Thank you for your wonderful feedback here on TripAdvisor and your stay at the Hotel Astoria. We are very happy that you appreciated our delivered service as a whole. It is our everyday passion to give guests a great time; starting at the entrance and finishing as a positive and memorable experience. All the best to you... More 

SGF, MO
Level Contributor
238 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 358 helpful votes
Reviewed 3 weeks ago

Hotel is four blocks west of the train station and three blocks south of Old Town so well positioned and convenient. Rooms were spartan and average but kept clean and well-stocked. Probably a bit larger that other European hotel rooms I've stayed at but not by much. Everything worked well and the staff was extremely helpful. The breakfast was meager... More 

Helpful?
Thank ShowMeVegas
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear ShowMeVegas Thank you for your detailed and interesting review about your experience at the Hotel Astoria. It makes us happy to read, that you had a good time and coloured memories of Lucerne and the Hotel Astoria. All the best to you and we really hope to see you soon back in Lucerne! Best regards, Sheila Quality Management More 

Acquarossa, Switzerland
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Some rooms are old fashioned (including mine) and the cleaness could be improved. Good position and average services. The Breakfast is ok, in line with the hotel category. A good stay for 1-2 days business trips.

Helpful?
Thank Davide P
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Davide P Thank you for your feedback here on TripAdvisor and your stay at the Hotel Astoria. We are happy that we could convince you with our central location and service. All the best to you and we really hope to welcome you again by your next trip to Switzerland! Best regards, Sheila Quality Management More 

Santiago, Chile
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

Just great!! Overall, we can say that this hotel has very good rooms, clean ones, sound isolation, clean and big bathrooms, cable Tv with channels in diferent languages, nicely attended. About its location, is steps away from the train station, about 5 minute walk. So it´s ideal using it, and this city, as a base for exploring Switzerland. Just two... More 

Helpful?
Thank yo-no-fui
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear yo-no-fui We thank you for your feedback on TripAdvisor and are happy to read that you had a good time in our house. We all hope that you returned with good memories from your trip and the city Lucerne and are looking forward to welcoming you soon again! Best regards, Sheila Quality Management More 

Elizabeth, Colorado 7
2 reviews
Reviewed 4 weeks ago

Rooms were very clean and comfortable, great views of the city from the rooftop bar. Friendly staff. Close to the train station and downtown Lucerne. Easy walking distance to shops, restaurants with a variety of different cuisines, lake is 4 blocks from the hotel and the older part of Lucerne has lots of sidewalk cafes. We stayed for two nights... More 

Helpful?
Thank Jim A
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear Jim A Thank you very much for your great feedback. The Hotel Astoria team is happy to read, that you had an enjoyable time in our house. We are looking forward to welcoming you soon again at the Hotel Astoria Luzern! Best regards, Sheila Quality Management More 

NYC
Level Contributor
467 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
Reviewed 4 weeks ago via mobile

We were booked in this hotel as part of a Lucerne tour following a river cruise. It is convenient. Just blocks from the train station, Chapel bridge, old town Lucerne and boats. The hotel is nothing special. The lobby is small. Rooms are small too and crowded. We were promised a king bed and we got 2 twins next to... More 

Helpful?
Thank DrKatieRN
astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear DrKatieRN We would like to thank you for your stay at our Hotel Astoria in Lucerne and your feedback. We are glad that you enjoyed our central location. Even more we regret that the room as not permitted you. We would like to point out that all of our rooms have a ventilation. Obviously, this worked not correctly during... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant La Cucina
Restaurant La Cucina
Cuisines: Italian, Mediterranean, European
Mekong Restaurant & Bar
Mekong Restaurant & Bar
Cuisines: Asian, Sushi, Thai, Vietnamese
No photo provided
Latino Restaurant
Cuisines: Swiss, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Astoria offers everything expected of a modern conferencing hotel. Featuring light, bright and tastefully designed rooms, this architectural masterpiece in the heart of Lucerne is one of Switzerland’s most attractive urban hotels.RestaurantsWe own the most exciting restaurants in Lucerne. Thai, Italian or Asian Food at a superbly high standard as acknowledged by the Gault Millau restaurant guide. ... more   less 

Additional Information about Hotel Astoria

Address: Pilatusstrasse 29, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 10,998 - ₹ 20,714 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Astoria 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Astoria Hotel Lucerne
Hotel Style:
#16 Luxury Hotel in Lucerne
#16 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Astoria staff and other travellers.
8 questions
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Questions? Get answers from Hotel Astoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay below the 6th floor on weekends or noise from the Penthouse Club will disturb your sleep.”
 of 5 bubbles ShowMeVegas, 10 Nov 2016 | Read review
“A little noise on the street side with your window open”
 of 5 bubbles 619jima, 1 Nov 2016 | Read review
“Corner suite was large and overlooked the street.”
 of 5 bubbles rhondac656, 1 Nov 2016 | Read review
“This is not the place if you value privacy or atmosphere.”
 of 5 bubbles MKSSA, 10 Oct 2016 | Read review
“Avoid inner courtyards and top floors”
 of 5 bubbles sebsk4, 4 Sep 2016 | Read review
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