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Hotel Astoria

Traveller (383)
Room & Suite (150)
Dining (30)

About

Location
Cleanliness
Service
Value
The Hotel Astoria offers everything expected of a modern conferencing hotel. Featuring light, bright and tastefully designed rooms, this architectural masterpiece in the heart of Lucerne is one of Switzerland’s most attractive urban hotels.RestaurantsWe own the most exciting restaurants in Lucerne. Thai, Italian or Asian Food at a superbly high standard as acknowledged by the Gault Millau restaurant guide.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
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Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Trendy
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
156Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
696Reviews
470Photos
16Q+A
87Room tips
Traveller rating
  • 179
  • 284
  • 149
  • 54
  • 30
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Popular mentions
The location was just perfect within the centre of the town and just 8-10 minutes walking to the main station - The staff at reception was considerate towards our requirements - The lobby was big with beautiful interiors - The breakfast in their speciality Lugano restaurant was
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 2 weeks ago
Dear prande Thank you very much for your stay and your feedback. We are happy that we could convince you with our central location and restaurants. All the best to you! We are really looking forward to welcoming you soon again! Best regards, Sheila Quality Management
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Stayed one night with our Trafalgar tour; it is well positioned in town.....easy walking there are trams on the corner with the train station a few blocks away. Our room was compact but for one night it was fine. Breakfast came with a good selection.
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 4 weeks ago
Dear PDids Thank you very much for your stay at Hotel Astoria Lucerne and your great feedback. We are happy that we could convince you with our central location and breakfast. We are looking forward to welcoming you soon again! Best regards, Sheila Quality Management
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+6
The hotel is just about 10mins walk from Luzern train station. Upon reaching the property, I was confused on the entrance door as there is an adjacent property to it. Also there is no security guard or concierge but to find out that you need to go up to the reception and confirm
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 4 weeks ago
Dear toniroseb Thank you very much for your stay and your feedback. We are happy that we could convince you with our central location and breakfast. We kindly apologize for the difficulties during your stay. It is our wish that you have our hotel in good memory and hope we will have the chance to convince you of our good standard by your next trip to Switzerland. All the best to you! We really hope to see you soon back in Lucerne. Best regards, Sheila Quality Management
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So on the roof top is a bar. It closes at midnight. Until then, you will hear stools being dragged across the floor and people laughing and yelling. If you complain, the hotel does NOT care. They sound like they are used to complaints. They are unapologetic. So my advice is, if
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 9 Jan 2019
Dear 283traceyj We thank you for your stay and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. It is a big challenge for us to balance the needs of our lodging guests with the requests of our restaurant and bar customers. Unfortunately, the given structure of the building currently does not allow an immediate change. Whenever possible, we consider this fact when allocating the rooms. Once again, we offer our sincere apologies and hope you grant us another chance in order to convince you of our good hotel service standard. Best regards, Sheila Quality Management
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Great location. ± 5 min walk from main train station. Close to the old city. Professional, friendly and helpful staff. Fantastic breakfast. Fresh and a great selection. Beautiful restaurants and bars. Lovely, wonderful sized rooms. Perfect!
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Response from astorialuzern, Quality Management at Hotel Astoria
Responded 7 Jan 2019
Dear CarienGilfillan Thank you very much for your stay at Hotel Astoria Lucerne and your fantastic feedback. We are happy that we could convince you with our central location and service. All the best to you! We are really looking forward to welcoming you soon again! Best regards, Sheila Quality Management
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Photo provided by managementHotel Astoria
Deluxe Design
Photo provided by managementHotel Astoria
Deluxe Design
Photo provided by managementHotel Astoria
Design
Photo provided by managementHotel Astoria
Deluxe Design
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Dear Farah N Thank you very much for the interest that you show in our Hotel Astoria. We have an elevater from the parking area to the lobby. We are looking forward to welcoming your client! Best regards, Sheila Quality Management
0 votes
Dear yellowparrot Thank you very much for your question and the interest that you show in our Hotel Astoria. As Generous_reviewer already has writen: The nearest train station is the Lucerne main station. The Hotel Astoria is only 5 minutes of walking distance away and several public busses stop next to the Astoria (Bus # 1, 2, 4, 6, 7, 10). That is the reason why we do not offer a pick up service. We are looking forward to welcoming you and wish you a nice trip! Best regards, Sheila Quality Management
0 votes
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Do u have a swimming pool??
Dear Mr Zayer Z Thank you very much for the interest that you show in our Hotel Astoria Lucerne. Unfortunately we do not have a swimming pool. We hope that we can welcome you soon and wish you a nice day! Best regards, Sheila Quality Management
0 votes
Dear Cindy S Thank you very much for your interest that you show in our Hotel Astoria Lucerne. We are happy to inform you that you can call the reception for an iron and ironing board. We will bring it directly to your room. We are looking forward to welcoming you soon! Best regards, Sheila Quality Management
0 votes
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"Get a higher floor room away from lift and street noises."
"Rooms are level 2 or 3 will be nice. The elevator is slow. It’s faster to climb the stairs."
"Not near the lift or street, but it is on a corner, so possibly higher that 3rd floor."
"don't stay here"
"Check in time is 3 pm --so plan your arrival time accordingly ."
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PRICE RANGE
US$ 158 - US$ 357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astoria hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
252
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