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Renaissance Lucerne Hotel

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834 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Seattle, WA
Reviewed 3 March 2015

The staff at the Renaissance was great for our entire stay. The room was great and had a very comfortable bed. The breakfast buffet had one of the best selections that I have seen in Europe. The location is also great. A few minutes walk to the main bridge in town, the train station and Old Town. The only drawback...

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Helpful?
2Thank Blake M
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Blake M Thank you very much for your stay at the Renaissance Lucerne hotel and to share your experience with us. Our property is very well situated in the heart of the city. We have two parking spots in the backyard of the hotel which are quiet always busy. Additional we provide our guest two more options for parking:...

Springfield, Missouri
Reviewed 3 March 2015

What a delightful place with lovely rooms along with a fantastic front desk staff! Fantastic location in Lucerne for evrything and anything to do. It is minites from the train station which makes it super cinvenient to take tours from there as well as boat tours on the lake. The rooms are big comfy and well appointed . I cant...

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1Thank soarinval12
Reviewed 20 February 2015

The hotel is conveniently only about a 5 min walk from the train station, the old town, the lake and the boat booking office and departure area making it a very handy spot. The rooms were excellent, the staff very friendly and helpful. All spoke perfect English and were so helpful with advice for restaurants and excursions. Breakfast buffet was...

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2Thank Lucy_rhs
London, United Kingdom
Reviewed 3 February 2015

We booked this hotel for our weekend stay. Booked one week before the trip, when we arrived the staff informed us that our room has been upgraded to luxury room. The amazing part is when we asked for suggestions on which restaurant for dinner, the staff give us several suggestions, which we choose the first option. But the staff didn't...

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3Thank Yong L
singapore
Reviewed 31 January 2015

Thank you for Renaissance to upgrade for us to a junior suit ! the room looks nice and sleep so well that night ! the bed is so comfortable. really appreciate that you can upgrade to us so sweet room! the breakfast also very good and enjoy ! location is not far from lake and train station. would like to...

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1Thank charliezuo
Solebury, Pennsylvania
Reviewed 29 January 2015

Great location near the train station.. 5 min walk. Rooms are small, in fact the entire hotel is tiny. I was very disappointed after arriving late in the evening that no room service was available. Next time I will try another hotel. Marriott loyalty only goes so far!

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1Thank Flyboy23
RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear Flyboy23 Thank you for your stay at our property in Lucerne and to share your experience with us. The Renaissance Lucerne hotel has 86 rooms and is well located in the middle of the city. We also have the pleasure to serve room service to our guest from 7am until 10pm. Unfortunately we did not met your expectation. The...

San Juan, Philippines
Reviewed 18 January 2015

the rooms are not spacious, but it is comfortable. of course we wish the rooms could be bigger but then clean comfortable was good enough. it is nicely located too. short walk to the old part of the city. many restaurants around... staff are extraordinarily efficient, friendly, and accommodating!!!

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1Thank yokolok
Reviewed 14 January 2015

My husband and I spent a couple of days in this hotel and our experience was very good. The location is fantastic since the most important spots are walking distance from the hotel. The room decoration was very nice and I loved the amenities! The service in general was great! From the people at the front desk to the staff...

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2Thank MixueNolan
Orange, California
Reviewed 11 January 2015

On our trip to Switzerland, we chose all of our hotels based on location. We weren't disappointed with the Renaissance. It's a short walk from the train station making it easy to get off the train and roll your suitcase to the hotel. The staff was very friendly and the rooms were clean and comfortable. The hotel is a short...

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1Thank Samndjsdad
Wien
Reviewed 7 January 2015

wonderful service and Front Office very helpful, always with a smile! Proactive General Manager. Small rooms, but great quality - cosy, modern, stylish and all new. Location easy to walk around Lucerne, just 5 min from train station. Pacifico Tex-Mex is popular with locals.

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2Thank Carl D. E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 14,667 - ₹ 22,808 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Luxury Hotel in Lucerne
#6 Family Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Lucerne Hotel staff and other travellers.
13 questions
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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“Great location and of a standard that Americans would be use to”
 of 5 bubbles bonnetshores998, 29 Nov 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
 of 5 bubbles 393wernerh, 4 Nov 2016 | Read review
“Complimentary Tea and coffee at lounge”
 of 5 bubbles 776evalinel, 28 Oct 2016 | Read review
“Higher floors near the elevator if you want to minimize the club noise”
 of 5 bubbles andrewa880, 23 Oct 2016 | Read review
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