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Renaissance Lucerne Hotel

Booking.comUS$ 290*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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865 Reviews from our TripAdvisor Community

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Showing 738: English reviews
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New Brunswick
Reviewed 1 week ago

European hotels are not cheap and this Marriott did not provide breakfast. Hotel was clean and updated. Staff were friendly and hotel centrally located and walking distance to museums and train station. Enjoyed our stay.

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Helpful?
Thank ZeldaWoody
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We are delighted to see that you felt comfortable in our city center...

London, United Kingdom
Reviewed 2 weeks ago

We stayed at the Renaissance Lucerne Hotel during our short stay when I proposed to my wife. As expected, the room was a good size and had been recently refurbished to a high standard. The true highlight of this hotel however is the staff who are just wonderful. We arrived very late at night (past midnight) and yet the night...

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Helpful?
1Thank jay235
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear jay235 We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. We highly appreciate you enjoyed your stay and the personal service provided. Of course we will...

Huntington, West Virginia
Reviewed 2 weeks ago via mobile

The Renaissance Lucerne is only two blocks from the main train station on a well lighted street with smooth sidewalks that allow for easy luggage transfer. A large bowl of Toblerone chocolates await you upon arrival at the front desk. The rooms are light and airy with a very large well lit bathroom and an even larger rainfall shower. Large...

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Helpful?
Thank Where-Is-Chris
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest, We would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We appreciate your detailed feedback about our hotel and your room facilities. Of course we will...

New York City, New York
Reviewed 2 weeks ago via mobile

Great location. 3 blocks from train and close to river/lake. Room ok. Service ok. But we're out of power adapters. We shared ones we brought but all other hotels provided or had sub ports. Changed 9 francs for additional water bottle although I think we paid more for suite and group of 3

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Helpful?
Thank renelle06
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear renelle06 First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We are delighted to see that you felt comfortable in our city center...

Tucson, Arizona
Reviewed 3 weeks ago

We were so pleasantly surprised to experience the Renaissance, it's a short walk from train station and central to anything downtown (restaurants, etc) so easy to get to, clean rooms, etc but overall what was so fantastic were the people....the staff at reception was extremely helpful w/info on trails/hiking, bus/trains, weather in mountains, etc all a huge help! and the...

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Helpful?
Thank nancy f
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear nancy f We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city...

Reviewed 4 weeks ago via mobile

We stayed here during our three days in Lucerne and found the staff helpful, the rooms clean, and the hotel centrally located. If you're staying in Lucerne, this is a great place to stay! Great breakfast too!

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Helpful?
Thank Jubbs27
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Jubbs27 We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Kuala Lumpur, Malaysia
Reviewed 20 April 2017

lovely hotel and very convenient location, but have bad pillow selection, very soft even though we asked for harder "synthetic" pillow. located centrally in luzerne and walking distance to all the tourist sites

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Helpful?
Thank Msian_traveller78
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear guest Thank you very much for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne and for having taken the time to evaluate your stay with us. We are delighted to read that you enjoyed the city center location of the hotel, but are very sorry to learn about your disappointment regarding the provided synthetic pillow. Your...

Pittsburgh, Pennsylvania
Reviewed 14 April 2017

Stayed three nights. Used Lucerne as a mid point to see Engelberg and Interlaken. I would stay here again. Pro's 1. Location to train station 2. Free breakfast at Pacifico if you are Platinum 3. Very nice room on 5 th floor 4.. exercise room was usable 5. Great staff Cons 1. Bathrooms could use more towels and soaps 2....

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Helpful?
Thank Biztravr
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Biztravr, We would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. All comments are crucial for us in order to evaluate and improve our service continuously. We...

FALLBROOK
Reviewed 5 April 2017

I have finished a five night stay using points in Lucerne. First of all, this hotel is perfectly located 2 blocks from the train, boat and bus stations. Restaurants and shopping are close by and a bus stop is a crossed the street. Every employee was a star performer and went out of their way to provide instructions, maps or...

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Helpful?
Thank flygirltoo
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear flygirltoo We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Marana, Arizona
Reviewed 29 March 2017

Home away from home.....spent 3 weeks in beautiful Lucerne. Stayed at the Renaissance Lucerne Hotel. The service from Marc and his staff at the hotel was exceptional. A true pleasure getting to know them during this extended stay. They were very cordial and had a mission to assist in anyway possible. Upon checkout, it felt like leaving family behind. The...

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Helpful?
Thank maneibel
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear maneibel We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a huge pleasure for us to read that you felt comfortable in our city...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 15,090 - ₹ 29,449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Family Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Lucerne Hotel staff and other travellers.
19 questions
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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the larger rooms if your budget stretches that far.”
Rbnrowe, 6 Jan 2017 | Read review
“Thin walls - ask for a quiet location”
vjw011, 30 Nov 2016 | Read review
“Great location and of a standard that Americans would be use to”
bonnetshores998, 29 Nov 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
393wernerh, 4 Nov 2016 | Read review
“Complimentary Tea and coffee at lounge”
776evalinel, 28 Oct 2016 | Read review
5 of 5
Booking.com
US$ 290* /night
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TravelocityUS$ 289
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Prices are for 1 room, 2 adults
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