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Renaissance Lucerne Hotel

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1 room 2 adults 0 children
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Renaissance Lucerne Hotel
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842 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Sydney, Australia
Reviewed 1 week ago

We stayed here for 3 nights last September, definitely felt it was so short. The hotel is very close to central station, with buses right outside, (although Lucerne is quite small, everything is easily walkable). The room size is the most spacious comparing to all of the hotels that I have stayed in Europe. Room is impeccably clean with very...

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Thank a_das_77
Malaysia
Reviewed 1 week ago via mobile

Stayed a night here on Christmas Day before departing for zermatt. The hotel is conveniently located about 4minutes walk from the train station. It was quite easy to get there despite having 2 big luggages with us and a toddler. Check in was a breeze and we were pleased with the deluxe corner room. It was spacious. Breakfast was served...

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Thank Eeklin
Atlanta, GA
Reviewed 1 week ago

LOVED this place April 2014. It is nothing glorious but it is an easy walk to all the important places and the staff was great. The room was very nice, the food was excellent, but the location was the best seller to it. I am scheduled to return in a few months again for another vacation there and I am...

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Thank chuck1063
Melbourne, Australia
Reviewed 2 weeks ago

My wife and I stayed in this hotel for one night as a stop-over. We booked a Deluxe room as we like to have the space. The room was superb in every respect. Absolutely spotless, everything was of the highest quality, large bathroom with all the necessary amenities, very comfortable king bed, very quiet and best of all we were...

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1Thank Rbnrowe
Reviewed 3 weeks ago

When we checked in, the first receptionists team was helpful and welcoming. While checking out two days later, another team of receptionists handled our check out. We were horrified when this particular guy by the name of Luca, insisted our check out date was on the next day. Speaking arrogantly, he loudly said that we have to pay for the...

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6Thank Sukimon
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel during your stay in Lucerne. Moreover, we thank you for taking the time to share your experience, which you have made all through your stay with us. We appreciate your constructive feedback. All comments are crucial for us in order to evaluate...

Sykesville, Maryland
Reviewed 5 weeks ago

We have visited Lucerne many times but this was our first stay at the Renaissance. We took our daughter's advise and booked this hotel. It is a short, two block walk from the main train station. We really enjoyed our two nights here. The room was clean and comfortable and we were located on the 4th floor. This was a...

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2Thank FF13
Reviewed 15 December 2016 via mobile

Great location and staff. Limited amenities and no parking Clean large room in perfect location. Close to lake and all shopping. No large lobby like most chain hotels and only one restaurant which as per Swiss lifestyle closes early

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Thank Jackthedog88
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest Many thanks for having taken the time to write this positive review about your visit at the Renaissance Lucerne Hotel. We are pleased to read that you enjoyed the central location of the hotel and the service provided by the hotel staff. It would be a great pleasure for us to welcome you back again to the Renaissance...

South Australia
Reviewed 30 November 2016

Our room was modern, small, and the bed was comfortable. The pillows are the standard, dreadful feather ones that provide no support at all - just ask for a firmer one, should you need it. There is a safe, tea and coffee facilities, fridge (though it was locked - we needed to get a staff member to open it for...

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1Thank V W
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel and for sharing this detailed review. It is a great pleasure for us to read that you felt comfortable at our property and that you enjoyed the offered amenities in the room. Moreover, we are pleased to read that you...

arlington, VA
Reviewed 29 November 2016

I stayed at this hotel in April after a business trip to Geneva. The hotel was very clean and an easy walk from the train station. The rooms were modern. The check-in area became very congested at times, but the staff was always polite. The Mexican restaurant attached to the hotel gets very busy so be prepared that you may...

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Thank bonnetshores998
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your positive review with which you have evaluated your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed the modern room. Moreover, we are delighted to see that you were satisfied as well with the provided...

Quezon City
Reviewed 20 November 2016

My husband and I stayed at Renaissance Lucerne Hotel for 5 nights. Upon check in, we were told that our room was upgraded to a Deluxe Room, which is really great! Who wouldn't like an upgrade? :-D The room was spacious, and we have a balcony with a view of the streets and other beautiful buildings around. Lovely! What we...

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Thank TheHappyCouple1989
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed the upgraded room. Moreover we are delighted to read that you were especially satisfied with the Front Office...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 14,389 - ₹ 24,433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Luxury Hotel in Lucerne
#6 Family Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Lucerne Hotel staff and other travellers.
15 questions
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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the larger rooms if your budget stretches that far.”
 of 5 bubbles Rbnrowe, 6 Jan 2017 | Read review
“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“Great location and of a standard that Americans would be use to”
 of 5 bubbles bonnetshores998, 29 Nov 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
 of 5 bubbles 393wernerh, 4 Nov 2016 | Read review
“Complimentary Tea and coffee at lounge”
 of 5 bubbles 776evalinel, 28 Oct 2016 | Read review
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