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Renaissance Lucerne Hotel

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Room Service
Bar/Lounge
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Minibar
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
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Special Offer:FREE BREAKFAST WITH VISA
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Location
Full view
100Great for walkers
Grade: 100 out of 100
341Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
Reviews & more
1,087Reviews
548Photos
33Q+A
100Room tips
Traveller rating
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Very enjoyable stay. Used Marriott points for 2 rooms. Fantastic breakfast included. Would stay here again in a heartbeat! Free coffee in the lounge at all hours was a huge perk as we adapted to the time change. Close to everything, especially the train station, which was very co
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I am a platinum member with Marriott and my view was of the alley so I'm not sure what it took for someone to get a view of the lake. The hotel is nice but is located near many bars and the people of Lucerne do like to party. We were up all night listening to screaming and laug
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Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel
Responded 4 days ago
Dear Guest, Thank you very much for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. First, I would like to thank you for your loyalty towards Marriott International and for being an honourable Platinum Member. It is a pleasure for us to read that you enjoyed especially the city centre location of our hotel and the nice furnishing. However, as we are located in the city centre of Lucerne, there is no lake view available. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and will be on service with a different room, facing the courtyard to avoid any noise from the city. Best regards, Lars Studer Director of Operations
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We stayed in Lucerne for a few nights after ending a river cruise in Basel.
Hotel has great,with a quiet location and a convenient walk to almost anywhere in the city center area. Rooms were clean and spacious. Staff was always very helpful
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Hotel was very classy and a great location. The rooms were recently renovated, however, our bathroom was just too small. I am a tall person and the shower was very difficult to use. We couldn't get additional pillows other than the 2 in the room which is usual for this level hote
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This is a basic but good hotel. Rooms are very clean and spacious. It also has a good breakfast in the morning.
Loved how quickly check-in en check-out went. However there wasn’t anything special about the room which surpried
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Previous
Can you tell me about your laundry service? Drop off by what time? How quickly will it be available? How do they price?
Dear Craig M, We offer laundry service in collaboration with a textile cleaning company from Monday to Friday. You will find laundry bags with a price list in your wardrobe. Once you have filled out the list, you can either call reception to pick up the bag or drop it off at reception. Laundry will be collected at 8am and returned to your room in the afternoon or early evening. I hope that this information has been helpful, should you have any further questions please do not hesitate to contact us directly. We hope to welcome you soon to the Renaissance Lucerne Hotel! Best greetings, Lars Studer Director of Operations
0 votes
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CAn you confirm my reservation in the name of Lahoti for 2 pax on 19 May'18 as I am unable to find your email id.
Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank you very much for understanding. Best regards from Lucerne, Lars Studer Director of Operations
1 vote
Hello, I would like to book a room at your hotel but we are arriving between 24:00PM and 1:00 AM. Will someone be available to check us in during this time?
Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with your reservation? Please do not hesitate to contact us again if you have any further questions. You are also welcome to write us directly. We would be very pleased to welcome you soon as our guest. Kind regards from the City of Light - Lucerne, Lars Studer Director of Operations
0 votes
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Hi we have made a booking for honeymoon and have few requests.. can you kindly provide your email id ?
Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite you to visit our homepage in order to find all requested information. Best regards, Renaissance Lucerne Hotel
0 votes
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Do you offer any benefits to Starwood Preferred Gold members?
Dear Sir, Thank you very much for the shown interest in the Renaissance Lucerne Hotel. You would need to link your SPG account to a Marriott Rewards account in order to be able to profit from the loyalty program benefits. In the hope to have the opportunity to welcoming you to Lucerne soon, we remain at your disposal for any further information we may provide. Best regards, Renaissance Lucerne Hotel
1 vote
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Previous
"We liked our room -- #520."
"Our room on the side of the building offered a small balcony, which we enjoyed."
"No view, quiet area"
"some rooms have a littel balcony"
"Ask for a room on one of the upper levels. Maybe then you won't hear the disco so loud."
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PRICE RANGE
US$ 175 - US$ 388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
schiller hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
86
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