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CASCADA Hotel

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838 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Reviewed 1 week ago

We spent our first 2 nights in Switzerland at the Cascada Hotel in Lucerne, before heading out to ski Mt. Titlis in Engelberg, then returning to Lucerne for 3 nights in the old town and finishing with an overnight in Zurich. The Cascada staff are excellent, from the front desk welcome to the service in the restaurant, they are warm,...

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Helpful?
Thank Nigel N
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Nigel N Thank you very much for the stunning review of our hotel! We are happy about the compliments for our staff, breakfast, WiFi connection, free coffee machine at the BOLERO restaurant and complimentary mini bar with softdrinks as well as for our rooms. Indeed, if you book the room directly with us, you get the better conditions. We...

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

We originally chose this hotel through the reviews on Trip Advisor. I emailed the hotel the night before our arrival asking them to reserve a table in the Bolero restaurant because it was my wifes birthday. We arrived and were greeted by the friendly welcoming reception staff and everything began to happen. On walking up to the door of our...

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Helpful?
1Thank David R
About Hotel's Favourite Review
Daniela M, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear David Thank you for the great review of our hotel. We are happy about the compliments for our staff, BOLERO Restaurante, breakfast buffet and birthday services - we always try to provide our guests a memorable experience. We are glad that you enjoyed your stay! We hope to welcome you soon again at our hotel. Sincerely, Your CASCADA and...

Brasilia
Reviewed 3 weeks ago

Cascada Hotel was a great find. It is very close to the train station (5 min walk). The rooms were spacious, clean and looked recently renovated. The staff was very helpful, with tips on tours and directions. The town is small, so you can walk anywhere from the hotel. For places further, like mount Pilatus, you can take the bus,...

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Helpful?
1Thank Augusto Cesar P
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Augusto Cesar Thank you for your nice review. We are happy about the compliments for our location, rooms, free public transport ticket, breakfast and staff. With great pleasure we will share your positive feedback with Lorena and Maria. We are happy that you enjoyed your stay with us and hope to welcome you soon again! Sincerely, Your CASCADA and...

Redding, California
Reviewed 3 weeks ago

Loved the complimentary drinks in the mini-bar, wish all hotels offered that perk. The location was convenient to the train station. Bed was comfortable, rooms were clean and compact. Breakfast had a good selection with eggs made to order, amazing bread selection, different daily smoothies and a very efficient breakfast supervisor. Nice to have kettle and coffee making supplies, cosmetic...

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Helpful?
Thank Sandradot
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Sandra Thank you for the stunning review. We are happy about the compliments for our free drinks from the minibar, location, room & beds, breakfast and staff. We are glad that you enjoyed you stay and felt comfortable. With great pleasure we would welcome you soon again at our hotel. Sincerely, Your CASCADA and BOLERO team

Texas
Reviewed 3 weeks ago

This is a mid-priced hotel very close to the train station but far enough away so that the noise of the old town even during carnival does not bother guests. Rooms facing outside have a great mountain view but are noiser. Rooms facing inside are VERY quiet. Staff was wonderful Breakfast on weekends is great. During the weekday not so...

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Helpful?
Thank zsazsazoomzoom
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Hello Thank you for the great review of our hotel and the compliments for our location, rooms, staff and breakfast! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your CASCADA and BOLERO team

Galveston, Texas
Reviewed 4 weeks ago

I agonized over which hotel to stay at in Lucrene. I wanted quiet and peace, but walking distance from the Train critical. Despite it being Carnival which was purely by chance on our part, this hotel was VERY QUIET. Easy walk, clean room, lovely down comforters, comfy beds. Nice showers, and all the extras. The hotel emails you asking what...

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Helpful?
Thank Texan_Surfer_Girl
CASCADA_hotel, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear Texan Surfer Girl Thank you very much for the great review and the compliments for our value, location, service, comfortable beds, Tapas, 20% discount-flyer for our BOLERO Restaurante and breakfast. We are happy that you enjoyed your stay at our hotel and we hope to welcome you soon agian! Sincerely, Your CASCADA and BOLERO team

Reviewed 4 weeks ago via mobile

Nice rooms, Small but has everything you need. Very good breakfast- fresh and rich buffet. Friendly staff. Parking is a bit expensive. Complimentary free minibar beverages. Good and free internet connection. Very good water pressure in the bathroom.

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Helpful?
Thank Ofir A
CASCADA_hotel, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear Ofir A Thank you very much for the stunning review for our hotel and the compliments for our breakfast, staff, free minibar beverages, WiFi and water pressure in our bathrooms. We are very happy that you enjoyed your stay and felt comfortable at our hotel. With great pleasure, we would like to welcome you soon again! Sincerely, Your CASCADA...

Prague, Czech Republic
Reviewed 16 February 2017

The hotel is well maintained, very close to the main train station, but if you are into spacious rooms, this might not be a good choice. The rooms are nicely decorated, everything is new and modern. Beds are comfortable and room amenities quite good. Be prepared however that you will receive a regular key to your room, which nowadays is...

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Helpful?
Thank Pat K
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Pat Thank you for sharing your opinion on TripAdvisor and the compliments for our location, spacious rooms and modern facilities. We are happy that you had an enjoyable evening at our Spanish BOLERO Restaurante. With great pleasure we will share your feedback with Andreas. We would be very glad to welcome you soon again at our hotel and restaurant....

Reviewed 13 February 2017

Cascada Hotel is a well centered, modern, simple and beautiful hotel located near the centre of Lucern. The hotel is clean, mini bar is free, the staff is really nice and helpful. The only downside would be the location near the trainstation and the main road, which can be noisy from time to time but nothing to worry about. I...

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Helpful?
Thank Elliot M
Daniela M, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear Elliot Thank you very much for your nice review. We are happy about the compliments for our location, free minibar and staff. We are glad that you will recommend us and hope to see you soon again at our hotel. Sincerely, Your CASCADA & BOLERO team

Germany
Reviewed 13 February 2017 via mobile

Reception stuff friendly and helpful The economy room is nice and clean but really small! Breakfast is really amazing and specially the " vitamin lady" :-) Parking is available at hotel or across in the car park 22 CHF Free Gym cards are available for the gym 2min walk across the hotel

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Helpful?
Thank Piotr B
Daniela M, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear Piotr Thank you very much for the great review and the compliments for our breakfast and staff - especially for our vitamin lady :) We are sorry that your room was a bit too small for you. With great pleasure we would like to reserve a bigger room in a higher category for you the next time. We are...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 11,734 - ₹ 22,149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from CASCADA Hotel staff and other travellers.
14 questions
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Rogers, Arkansas
Frankenmuth, Michigan
2 months ago
Kolkata, India
1 month ago
Houston, Texas
over a year ago

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Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inside quieter; outside great alps view.”
 of 5 bubbles zsazsazoomzoom, 28 Feb 2017 | Read review
“Inside room are very quiet, but the outside rooms have a view of the mountains and a place to sit, so its your choice on what you want”
 of 5 bubbles Texan_Surfer_Girl, 25 Feb 2017 | Read review
“4th floor, very quiet”
 of 5 bubbles rosyg, 17 Dec 2016 | Read review
“Avoid rooms next to the elevator.”
 of 5 bubbles JohnXos, 28 Nov 2016 | Read review
“Room 505 has a nice sitting area and is very quiet.”
 of 5 bubbles 742dianec, 7 Nov 2016 | Read review
5 of 5