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CASCADA Boutique Hotel

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Bundesplatz 18, Lucerne 6003 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
Expedia.com
US$ 189
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Booking.com
US$ 201
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Free cancellation until 01/12/21
Official Site
US$ 175
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Hotels.comUS$ 190
PricelineUS$ 210
eDreamsUS$ 201
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (408)
Room & Suite (115)
Dining (68)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
Updated 09/12/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/12/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 72 hotels in Lucerne
Location
Cleanliness
Service
Value
Travellers' Choice
We are centrally located in the trendy Lucerne Neustadt district, within walking distance of the train station, Lake Lucerne and the old town. Your stay will be in one of our 74 modern, boutique-style rooms, each one individually designed around the theme of Swiss waterfalls. Rounding out the offering is the BOLERO Restaurante, well-known throughout the city, where a rich breakfast buffet awaits you. And at lunch and in the evening you can enjoy Spanish specialty dishes and select wines and gins at the bar. 74 Waterfall Rooms: The boutique styling is complemented by air conditioning and extremely comfortable new beds in all rooms. We are pleased to fill your minibar daily with beverages at no extra charge. The top-rated breakfast buffet – included in the price – will be a true highlight of your stay. fitness center with sauna is included too. CASCADA Boutique Hotel – the ideal place for your stay in Lucerne and a superb springboard to the Swiss Alps.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Secured parking
Wifi
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, Spanish, Chinese and 3 more
1436Reviews34Q+A100Room tips
Traveller rating
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  • 13
Time of year
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Popular mentions
Violetflme wrote a review 16 Nov
24 contributions1 helpful vote
Best hotel to stay if travelling by train, there is also a fully equipped gym just across the hotel and free of charge. The breakfast is also nice and there are plenty of gifts in the minibar which is a gesture for the guests. The reception was also very helpful and kind.
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Date of stay: November 2021Trip type: Travelled with friends
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Response from CASCADA Hotel, General Manager at CASCADA Boutique Hotel
Responded 1 week ago
Dear Violetflme, Wow... Thank you for taking time to share your opinion on TripAdvisor! And as well thank you very much for your excellent review of our CASCADA Boutique Hotel, in Lucerne. We always try to serve our guests with the best service. To read such a positive feedback concerning our facilities, service and last but not least of our friendly staff is great and highly motivating. Also, we are very happy you liked the gifts in the minibar. We are looking forward to welcoming you soon again. In the meantime, we wish you a good time with the best memories of your time in Lucerne. Hasta luego & best regards, Eveline Limacher, guest relations manager & team
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Donna E wrote a review 16 Nov
Cary, North Carolina2 contributions
Great stay at Casada Hotel. Welcoming staff, delicious breakfast, spacious and very clean room. It was a great location for arriving by train and an easy walk to the old city. We ate dinner the first night in the Bolero restaurant and it was excellent.
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Date of stay: October 2021
Rooms
Location
Service
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Response from CASCADA Hotel, General Manager at CASCADA Boutique Hotel
Responded 1 week ago
Dear DonnaE1076, What a pleasure to read your review! 🥰 Muchas gracias! We are very happy you had a great and special stay with us. To read such a positive feedback concerning our CASCADA Boutique Hotel, BOLERO Restaurante and last but not least our friendly staff is great and highly motivating. We all thank you and hope to see you soon. Best regards & hasta luego, Eveline Limacher, guest relations manager & team
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bmtbassi wrote a review Oct 2021
Switzerland2 contributions
Very welcoming staff, the check-in easy with all covid 19 measures followed. The room is spacious beautiful and colourful. It was a plus having a beautiful restaurant downstairs Bolero no need to go far. Thank you to the staff for making our stay memorable, for sure it is a must stay hotel.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from CASCADA Hotel, General Manager at CASCADA Boutique Hotel
Responded 10 Oct 2021
Dear bmtbassi, Many thanks for your exceptional review! We are thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at CASCADA Boutique Hotel and BOLERO Restaurante from the very first second. The team was also thrilled to read your compliments. We are looking forward to having you back and send you and your beloved ones my best regards. Eveline Limacher, guest relations manager & team
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thatchangthang wrote a review Sep 2021
Chicago, Illinois477 contributions159 helpful votes
I stayed at the Cascada Boutique Hotel on a solo trip in September 2021. In deciding to book the hotel, I wanted something close to the Lucerne train station and something rather central to old town Lucerne, the hotel fit the bill on both accounts. It's about a five minute walk from the train station and then only a couple minutes further to old town (like the Kappelbrucke) and the shore of Lake Lucerne. There's a lovely park nearby, a supermarket a couple of blocks away, and one of the best restaurants in Lucerne in the lobby (Bolero, a Spanish restaurant). My room was large for a European hotel room. The bed was comfortable and there was air conditioning. The bathroom was nicely appointed and everything at the hotel was very clean. The breakfast buffet in the morning was in Bolero and it featured a nice selection of cold and hot foods and you could get cooked to order eggs. Staff were nice enough and the check in process was pretty simple. The one drawback of the hotel is that it is located between the main train station and a very busy tram line on the other side of the block so I could definitely hear traffic all night. But it's availability to both modes of transit , for me, mattered more. I'd definitely stay at Cascada again if I'm in Lucerne.
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Date of stay: September 2021
Location
Service
Sleep Quality
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Response from CASCADA Hotel, General Manager at CASCADA Boutique Hotel
Responded 26 Sep 2021
Dear Alden C, Wow! Many thanks for your exceptional review! We are thrilled that you have enjoyed your stay so much. Seeing our guests as happy and satisfied as you are definitely the greatest reward for our daily work. It is our number one priority that our guests feel at home at CASCADA Boutique Hotel from the very first second. The team was also very thrilled to read your compliments. We are delighted that you liked our location close to the train station and old town, room cleanliness, our BOLERO Restaurante and the quality of our service. We are looking forward to having you back very soon and send you our best regards. Eveline Limacher, guest relations manager & team
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Mizuhouse wrote a review Sep 2021
Chattanooga, Tennessee5 contributions
Very beautiful room with a nice, oversized tub and good variety of free drinks. Hotel staffs are friendly and helpful. Breakfast was a bit crowded but they were placing good procedures for Covid. A little walk to the old town and room had no view but it was very enjoyable.
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Date of stay: September 2021
Value
Location
Service
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Response from CASCADA Hotel, General Manager at CASCADA Boutique Hotel
Responded 13 Sep 2021
Dear Mizuhouse, We cordially thank you for this wonderful review. It was our pleasure to welcome you at the CASCADA Boutique Hotel and we are happy you enjoyed every minute of your stay, including your room, breakfast and our friendly staff! We will share your compliments with the colleagues, and we know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated. We all thank you and hope to see you soon. Best regards & hasta luego, Eveline Limacher, guest relations manager & team
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PRICE RANGE
US$167 - US$317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cascada hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
74
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Frequently Asked Questions about CASCADA Boutique Hotel
Which popular attractions are close to CASCADA Boutique Hotel?
Nearby attractions include The Rosengart Collection (0.4 km), Lucerne Station (0.5 km), and Escape Company Luzern (0.4 km).
What are some of the property amenities at CASCADA Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at CASCADA Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at CASCADA Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CASCADA Boutique Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to CASCADA Boutique Hotel?
Conveniently located restaurants include BOLERO Restaurante, Zur Werkstatt Luzern, and Restaurant La Cucina.
Are there opportunities to exercise at CASCADA Boutique Hotel?
Yes, guests have access to a sauna, fitness classes, and locker rooms available in the fitness centre during their stay.
Is CASCADA Boutique Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Lucerne.
Are any cleaning services offered at CASCADA Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at CASCADA Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at CASCADA Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Portuguese.