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Ameron Hotel Flora Luzern

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Ameron Hotel Flora Luzern
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1,231 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 859: English reviews
Dubai, United Arab Emirates
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 18 May 2013 via mobile

The best part about this hotel is its location...100 mtrs away from the chapel bridge About 3 minutes from the main lucerme train station Very clean with a good breakfast which is served until 11am on week days and 2pm on weekends.

Helpful?
Thank jenise211
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest thank you for this wonderful rating! We offer a smoth Sunday by providing the buffet breakfast till 2pm...no rush on Sundays! Charge your energy for the next week while enjoying our various offer and large choise of cereals, fruits, homemade dips.... Hope to welcome you soon back among us, Jessica Ternes and the Flora-Team More 

Zurich, Switzerland
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 May 2013

Good location, only a 2 min walk from the lake and the train station. Reception staff not very friendly/helpful; when we arrived with our baby at 10 pm and lots of luggage and a stroller, nobody tried to help (even though the night porter was standing in front of the building) We had a superior room, which was not very... More 

Helpful?
1 Thank eyholzer
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest Thank you very much for the time sharing your experiences.Your remarks will help me to adjust our standards and services.A warm welcome is very important to us and please be assured that the behavior of my night auditor will have consequences. We do hope that you will consider the Ameron Hotel Flora on a future stay! Best regards,... More 

Henderson, Nv.
Level Contributor
202 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 17 May 2013

Hotel flora is located two blocks from. The train station, one block from the chapel bridge and river, and a five minute walk to the center of town. The hotel was well kept, clean and quiet. The room was well decorated and had plenty of room for storage and movement. The chair was less than comfortable. There is almost no... More 

Helpful?
Thank toomacks
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest we are happy to learn that you enjoyed your stay and underligned our various and vaste breakfast offer as well as the ideal location of the Ameron Hotel Flora! We do hope to have the pleasure to welcome you back soon. Sincerely yours, Jessica Ternes and the entire Flora Team More 

Wyong, Australia
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 May 2013

Great location, 2 minutes walk to the railway station and 5 minutes across the wooden carved to the centre of town, very nice rooms, really nice breakfast too,whole place has a quality feel to it. As others have commented lots of noise at night, there is a nightclub just round the corner and a lot of merryment (and some not... More 

Helpful?
2 Thank car0usel
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest we are sorry to learn that you could not find a good nights sleep while staying with us. Our rooms to the court are more quiet. The Club is open only from Thursday to Sunday and we will get in touch with their Management to reassure that our guest will have a pleasant and quiet stay among us.... More 

Brisbane, Australia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 May 2013

We booked a smart premium pilatus room which was very nice. The rooms were a reasonable size.The staff didn't come across very friendly at the reception desk. Not sure if this was a language barrier. The hotel is in a great location not far from the train station.The only problem was we stayed on a Friday & Saturday night. We... More 

Helpful?
2 Thank College90
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest we are sorry to learn that you could not find a good nights sleep while staying with us. Our rooms to the court are more quiet. The Club is open only from Thursday to Sunday and we will get in touch with their Management to reassure that our guest will have a pleasant and quiet stay among us.... More 

Perth, Australia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 May 2013 via mobile

Hotel is in a great spot. We arrived about 730pm, and were greeted by Xenia at the front desk. Very friendly, and helped us settle in and find somewhere for dinner. Its only a 5 minute walk to the train station, and also the old town, which has many great restaurants. The room was clean with enough space for two... More 

Helpful?
Thank redz81
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest we will transfer your kind words to Xenia and we thank you very much for sahring your detailed experiences with other travellers. Your remarks will help us to control and adapt our standard of quality and service. We would be happy to welcoming you back at the Ameron Hotel Flora in near future! Sincerely yours, Jessica Ternes and... More 

Didam
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 May 2013 via mobile

Stayed at this hotel during a business trip. The hotel is very nice but was also quite busy because it is in the scenic city centre (the wooden chapel bridge is only a two minute walk away). The reception staff was very adequate. The hotel had a car parking in the basement which is very handy at a cost of... More 

Helpful?
Thank JohnG77
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest we are happy that you enjoyed your stay among us and we thank you for your kind words about our various breakfast buffet. We are sure that we will gain more Flora-Fans due to your review. Hope to have the pleasure to welcoming you back soon. Best regards, Jessica Ternes and the Flora-Team More 

Lakewood, Colorado
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 May 2013

We stayed at the Ameron Flora hotel last week on our Swiss vacation trip. The hotel is very conveniently located near the train station. But it is tucked away in an alley which means the views are non-existent. The hotel had a very commercial look to it, okay for business travelers. The rooms are a little cramped because they are... More 

Helpful?
1 Thank soilman
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest thank you very much for taking the time to write about your experiences of your stay at the Ameron Hotel Flora. We are glad to learn that you liked our services provided and feel sorry to learn that you had problems to find a good night sleep due to our central location in the heart of Lucerne. Please... More 

2 reviews
Reviewed 8 May 2013

The hotel's location is excellent. Minutes away from the train station, the tourist info office and the ferry piers for excursions on the lake. It is ideal for those going on a short trip to luzern and would like to explore the city and yet go on excursions.

Helpful?
Thank Ruth B
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest thank you very much for your comment. The location is the ideal starting point to explore Lucerne and its surroundings. We are glad that you shared those details with other travellers and we are looking forward to welcoming you back at the Ameron Hotel Flora! Smart greetings, Jessica Ternes - General Manager - More 

Amsterdam, The Netherlands
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 May 2013

This hotel is located just 2 minutes walking from the river (or is it a canal?...), and 5 minutes from the historic city centre of Luzern as well as the beautiful lake Vierwaldstattesee. Interior looks great, everything has been properly decorated and our room was equipped with a decent minibar and espresso bar. Wifi works fine as opposed to earlier... More 

Helpful?
1 Thank Amsterdam-duo
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear Guest thank you very much for sharing your impressions and experiences. Please note that boiled eggs are available on request without any extra charge. Furthermore, we offer breakfast on bak holiday and on saturdays till 11.00 and sundays even up to 2pm. There is always the possibility to get croissants and coffee till midday. We are happy to learn... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 7,615 - ₹ 14,691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#14 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most of the top floor rooms have a balcony so you can get fresh air.”
 of 5 bubbles MaryR701, 31 Oct 2016 | Read review
“Rooms at the front of the hotel”
 of 5 bubbles 424carolyns, 24 Oct 2016 | Read review
“I think all the rooms are good as it is part of a larger chain.”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“near station”
 of 5 bubbles beat865, 4 Sep 2016 | Read review
“room no 322 away from the street but with a carpark view”
  • Bed was very small for a double
 of 5 bubbles pabbathi22, 28 Aug 2016 | Read review
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