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Ameron Hotel Flora Luzern

CancelonUS$ 210*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 400*
US$ 210*
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US$ 400*
US$ 221*
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Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 905: English reviews
Singapore, Singapore
Reviewed 6 April 2014 via mobile

Two things that count in this hotel's favour is location (it's a block away from the main station and a few meters from the Kapellbrucke) as well as the rooms that are newly renovated. The rest is average. The restaurant and breakfast have limited options, front desk staff help with only the nessasary. I asked for an adaptor for my...

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Helpful?
2Thank Jntz
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your most appreciated feedback and open words. We are glad that you liked the design and location of the hotel. Unfortunately, we were not able to convince you by our quality of service. Your feedback will help me to re-adjust our standards - thank you very much. We would be happy if you...

Oxford, United Kingdom
Reviewed 6 April 2014

Came back to hotel around midnight wanting to share the evenings highlights with friends over a nightcap, only to find that the hotel bar in this hotel closes strictly at 12. No amount of persuasion could convince the bar lady to give us even a glass of water. Ok so what about room service?...Oh no! that shut at 10.00!!! Minibar...

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Helpful?
2Thank musotraveller
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your important feedback regarding your stay with us. I am very sorry to hear that our bar staff was not overly helpful. This does not meet our requirements and your feebdback will give me the chance to re-adjust our standards. of course, there should be always a possibility to get some cold and...

Richmond, Virginia
Reviewed 4 April 2014

Very close to the train station. Small, but clean and comfortable rooms. One of the best breakfasts I have ever had in Europe. Friendly and helpful staff. We were here on business and the free internet and service was great. The rooms on the fifth floor are being renovated. My room overlooked a parking lot but it was very quiet.

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Helpful?
1Thank PK002
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your great feedback and your nice words about your stay. We are very happy that you enjoyed your room. Your praise about our wonderful buffet breakfast means a lot to us and is a big motivation. At the moment we refresh our 5th floor in order to keep the standard high. Hope to...

Kolkata, India
Reviewed 22 March 2014

Stayed here in the last week of Feb for a couple of days. Was pleasantly surprised with the interiors of the room which was quite classy and modern at the same time. The breakfast spread was the best we got in our 2 weeks in Italy and Switzerland. Would highly recommend it!!!

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Helpful?
3Thank AdiBothra
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest thank you very much for your positive feddback regarding your stay with us. We are very happy that we met your high expectations concerning breakfast. Looking forward to welcome you back soon. Best regards - Jessica Ternes

Rio de Janeiro, RJ
Reviewed 20 March 2014

The hotel is very close to the main station and to the tourist nice bridge. I stayed there twice and I recommend for your stay. The hotel is cozy great staff and nice breakfast. The rooms are very confortable

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Helpful?
3Thank Jose859
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for yourpositive review. We are so happy to have you as our valued guest for the second stay! Thanks a lot for the nice recommendation and we hope to welcome you back soon. Best regards - Jessica Ternes and Team

Bournemouth, United Kingdom
Reviewed 18 March 2014

Lovely hotel just minutes walk from the train station and town centre. Our room was a decent size and very clean. The staff were friendly and helpful and the breakfast was lovely with a great selection, even scrambled eggs, bacon and chipolatas which can be rare in Europe. They even served breakfast until midday on Saturdays and 2pm on Sundays!...

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Helpful?
4Thank Lauren G
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your nice review and the good hint with the WIFI. I will check with my technical department .. Nevertheless we are very happy that you felt so comfortable with us and enjoyed our late breakast as well as your stay. Your recommendation means a lot us. Best regards - Yours Jessica Ternes

Lausanne
Reviewed 11 March 2014

Good location really close to the main station and the city center. Nice single room, confortable bed. Good place to work in the room. Breakfast is great with a lot of choice but a little bit unorganized.

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Helpful?
3Thank S G
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your great review and the fantastic praise about the Ameron Hotel Flora. We are very happy that you felt yourself so comfortable and enjoyed your stay - especially due to our great sleeping and business comfort. Thank you very much and hope to welcome you back soon again. Very best regards - Jessica...

Coimbatore, India
Reviewed 4 March 2014

this was just 2 min walk from the train station. very good and clean hotel with big rooms. helpful staff. quiet rooms. the chef was good to make us something more than the regular breakfast as we are vegetarians.

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Helpful?
3Thank kman2cool
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your positive feedback regarding your stay with us. We are very happy that we met your high expectations on your honeymoon trip concerning hygine and the restaurant. Looking forward to welcome you back soon. Best regards - Jessica Ternes and the Flora Team

Reviewed 24 February 2014 via mobile

Ameron Flora hotel is very well situated. It's only a few minutes walk to the train station and very near the famous chapel bridge. It's a very cute boutique hotel. My only complaint is the room I stayed in had a very weak wifi signal. I had to go outside my room to get the signal and stay by the...

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Helpful?
3Thank Taguirre131
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest, thank you very much for your nice review and the good hint with WIFI signal. I will check with my technical department. Nevertheless we are very happy that you felt so comfortable with us and enjoyed your stay. Best regards - Yours Jessica Ternes - General Manager -

Reviewed 18 February 2014

I am so bummed I did not like this hotel. We decided to stay in Lucerne instead of Bern because this hotel look absolutely gorgeous. This hotel was clean and had a nice appearance, but that was about it. The rooms were small. Pretty, but way too small. We were very far away from the elevator yet we could year...

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Helpful?
6Thank Torid112
Direktion_Flora, Manager at Ameron Hotel Flora Luzern, responded to this review

Dear guest We refer to your review and without going into details; we deeply regret that we were not able to convince you of the quality and service during your stay. We feel sorry for any inconvenience caused and that we may have disappointed your expectations. We want to express that incidents like this are not the standard of our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. NEWS : all our SMART Standard, Deluxe and Comfort rooms have been recently renovated and you benefit from a complimentary bottle of water as well as a coffee/tea maschine in all room types. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 9,761 - ₹ 18,527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
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Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#14 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
17 questions
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5 months ago
Saint Louis, Missouri
over a year ago
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Boston, Massachusetts
3 months ago

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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about amenities. The breakfast just okay.”
A7407IFbeths, 29 Apr 2017 | Read review
“I think all rooms are the same”
belassi61, 23 Apr 2017 | Read review
“Top floor (premium) rooms have a private balcony.”
Mitsos6, 29 Mar 2017 | Read review
“City views”
priyamagarwal, 16 Feb 2017 | Read review
“do not eat at the hotel”
StevePSL, 17 Jan 2017 | Read review
5 of 5
Cancelon
US$ 210* /night
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Prices are for 1 room, 2 adults
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