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Ameron Hotel Flora Luzern

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Ameron Hotel Flora Luzern
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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Ameron Hotel Flora Luzern
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Showing 882: English reviews
Florida
Reviewed 12 January 2017

We stayed here for 5 nights between Christmas and New Year's Eve. It is a lovely hotel in a perfect location, just minutes from the train station, and easy to walk to everything in town. We had two rooms and both were very clean with comfortable beds and plenty of space. One of the best things about this hotel was...

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Helpful?
Thank TMR
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your very positive feedback. We were delighted to read that you enjoyed your last stay during Christmas and New Eve with us and would like to thank you for having taken the time to share your experience at AMERON Hotel Flora. We already passed your magnificent feedback concerning the service of our staff through to...

Johannesburg, Gauteng, South Africa
Reviewed 6 January 2017

This hotel is perfectly situated around teh corner from the main train station. The walk is 3 minutes and is extremely enjoyable. The city of Luzern has so much to offer and being centrally loacted is ideal. The staff are friendly, efficient and laid back. Breakfasts were incredible and generous. the beds are comfortable and room (although a bit small)...

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Helpful?
Thank Dean D
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your very positive feedback. We were delighted to read that you enjoyed your last stays with us and would like to thank you for having taken the time to share your experience at AMERON Hotel Flora. We already passed your magnificent feedback concerning the service of our staff through to our entire team. We hope...

Reviewed 2 January 2017 via mobile

Hotel is Near main train station. Near a nice Italian restaurant. Room is nice too. Hotel is also located near the old town. We enjoyed our stay at this hotel. I will certainly recommend this hotel to travelers to lucern

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Helpful?
Thank Alison L
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your compliments and recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. We would be even more happy to see you soon again in...

Singapore, Singapore
Reviewed 1 January 2017

I had 2 rooms - 102 & 103. Room 102 did not have carpet and no bathtub. Room 103 had carpet & bathtub. Both were facing Seidenhofstrasse (a small lane). I stayed in Lucerne for 3 nites (Fri- Sun) and since it was the weekend, it was really noisy on Fri & Sat nites if you leave the windows open....

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Helpful?
Thank Buttercarp
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for sharing your impressions of your stay at the AMERON Hotel Flora. We are very happy to learn that you enjoyed your overall stay. We regret if you felt disturbed by the nightlife outside and we suggest our more quieter rooms facing the court on a future stay. Warm greetings from Lucerne, Jessica Ternes and Team

Weston, Florida
Reviewed 1 January 2017

since the moment we arrive the staff was very attentive and helpfull; They help us checking very fast, the location is very good and the restaurants around it are good for couples and families...close to the train and metro station.

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Helpful?
Thank ISPICKER
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for sharing your positive feedback with other tripadvisor user. We are very happy that you enjoyed your overall stay among us and underligned our service. Once again, thank you for your recommendation. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

Reviewed 30 December 2016 via mobile

I stay 4 nights in this hotel, the room is so comfortable and it's very valuable for this price!:) The location is great it's just 4 minutes away from the train station. The room is clean and new. It's a plus that they got hot milk with honey at night time for free.

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Helpful?
Thank B2138OOjoycel
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your compliments and recommendation. We are pleased that you liked our services offerend and underligned the complimentary Service besides the perfect location in the heart of Lucerne. Best regards, Jessica Ternes and Team

Los Angeles, California, United States
Reviewed 26 December 2016

this is a good hotel. its almost in from of rosengart colletion and realy near the lake, the bridge. there we had nice days and the hotel is good, the staffs were friendly. ii hope be back to luzern as soon as possible.

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Helpful?
Thank Lizzy K
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

Singapore, Singapore
Reviewed 25 December 2016

POSITIVES: 1. Nice toilet with specialised showering gel and shampoo (The White Company - London) 2. Great Location 3. Friendly and Helpful staff - Staff managed to give us 2 rooms side by side. 4. Great Housekeeping 5. Top Up coffee / tea in the room daily NEGATIVES: 1. Some form of renovation does goes on in the morning and...

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Helpful?
Thank Wilfred T
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for sharing your impressions of your stay at the AMERON Hotel Flora. We are very happy to learn that you enjoyed your overall stay and pointed out the quality of the room, the cleanliness as well as the variety of our Service. We regret if we had troubles on check in - please accept our sincere...

Howrah, India
Reviewed 20 December 2016

i was was with my friends. for 2 nights. hotel is good. room is good. but service quality is very poor........ the staffs don't even know how to behave with any guest... we just asked for water... they literally shouted on us and said "we don't provide water but if u still want you have to buy from us (hotel)"...

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Helpful?
2Thank Purba2013
AlthoffHotelGroup, Reservation and Account Manager Leisure at Ameron Hotel Flora Luzern, responded to this review

It is with great pleasure to know that you have mostly enjoyed your time with us at the beautiful lake Lucerne. Please be sure that we take your comment concerning the staff at the Front Desk and Guest Relation serious and will continue to work on improvements here.

sydney
Reviewed 16 December 2016

The hotel itself was very nice. The room was compact, but charming and clean and comfortable. We stayed in the "Premium Mountain View" room.................unless you really need the balcony, it isnt worth the extra. You need to be on the balcony, creaking your neck around the corner to see the said mountain. The wifi was pretty sketchy. The location is...

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1Thank kate a
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your compliments and recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. We would be even more happy to see you soon again in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne
Price Range: ₹ 8,353 - ₹ 16,640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Travelocity, Agoda and Expedia so you can book your Ameron Hotel Flora Luzern reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#13 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
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Questions & Answers

Here's what travellers have asked, with answers from Ameron Hotel Flora Luzern staff and other travellers.
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Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City views”
 of 5 bubbles priyamagarwal, 16 Feb 2017 | Read review
“do not eat at the hotel”
 of 5 bubbles StevePSL, 17 Jan 2017 | Read review
“maybe ask for few of outdoors. we had a view of the entrance to a parking garage, not thrilling but not a make or break”
 of 5 bubbles DanielleGibs, 13 Jan 2017 | Read review
“higher floor”
 of 5 bubbles Purba2013, 19 Dec 2016 | Read review
“Rooms to the street might have issues with the night club next door on weekends.”
 of 5 bubbles pedror35, 9 Dec 2016 | Read review
5 of 5