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Ameron Hotel Flora Luzern

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Room & Suite (209)
Dining (63)
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Overview
  • Excellent41%
  • Very good47%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“chapel bridge”(28 reviews)
“great location”(26 reviews)
“free mini bar”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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Traveller rating
82
64
17
2
2
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82
64
17
2
2
Show reviews that mention
All reviewschapel bridgegreat locationfree mini barpremier roomcomplimentary sparkling watertrain stationold towntub shower combotopped up dailyquiet streetnice hotelhome basepillow menucoffee machine in the roomunderground parkingroom was cleancity tax
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1 - 5 of 167 reviews
Reviewed 5 days ago via mobile

First time in Switzerland staying in Ameron for 2 nights and Four Points hotel for 2 nights in Zurich, both 4 stars hotels but services from them are quite different. In Ameron hotel, when we arrived at reception, we were bombarded with a bit of...More

Thank Tung T
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you for taking the time to tell us about your impressions of your stay. We are sorry that you did not like our service. We will take note of your comments regarding the friendliness of our team and will discuss them promptly. Thank you...More

Reviewed 6 days ago

This hotel is centrally located minutes to the train station. The staff was friendly and although we were upgraded to a larger room the room was extremely small. We has a balcony but were just looking at a courtyard below and other buildings. The hotel...More

Thank MaytePrida
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 3 days ago

Thank you for your rating. Nice that you liked our location. We regret that the size of the rooms was too small, for your next stay we recommend to book a corner room. We look forward to welcoming you again soon and send our best...More

Reviewed 1 week ago via mobile

Only minutes from the train station, this hotel was also minutes away from sightseeing spots. We stayed for two nights, and had a lovely, clean room with a view of the mountain and a balcony. Breakfast was also nice with good selection.More

1  Thank MomoMac
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 1 week ago

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it....More

Reviewed 1 week ago via mobile

The staff at the hotel are excellent. This hotel is situated right next door to a popular nightclub, so it can be quite noisy into the wee hours of the morning. If you are staying here on a Friday or Saturday night, as we were,...More

Thank Suzanne K
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 1 week ago

Thank you very much for your most appreciated feedback. We are glad to learn that you liked our service. Thank you very much for your most appreciated feedback. We are glad to learn that you liked the ideal location in the heart of Lucerne as...More

Reviewed 1 week ago via mobile

Excellent hotel, clean room,beautiful design, perfect location only 5 minutes walk from the train station , nice staff and very helpful. Can't go wrong with this hotel. Will definitely book it again. Thanks k.TafiliMore

1  Thank Khaled G
Response from AlthoffHotelGroup, Manager at Ameron Hotel Flora LuzernResponded 1 week ago

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it....More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 161 - US$ 321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
US$ 161 - US$ 321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveller (119)
Room & Suite (209)
Dining (63)
Amenities (16)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Zareen M
16 April 2018|
AnswerShow all 3 answers
Response from AlthoffHotelGroup | Property representative |
Thank you very much for your message. We have a Kaffemschiene in the rooms in all categories. Hot water is available 24 hours at our reception so we do not have a kettle in the hotel. We wish you a pleasant journey and send... More
1
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Aussiekiki
17 February 2018|
AnswerShow all 4 answers
Response from AlthoffHotelGroup | Property representative |
Please excuse our late reply. The difference between the two categories is as follows: Comfort The newly refubished SMART Comfort room offers air condition, a free bottle of water per day, a coffee station, free minibar and... More
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kmoney4
14 February 2018|
AnswerShow all 2 answers
Response from Frank B | Reviewed this property |
There is a fridge which is stocked with water and other drinks, a coffee and tea maker, but no microwave.
1
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Room Tips
"Upgrade to a super room"
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"higher floors would be better"
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"Enjoyed our Mt Pilatus view."
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"Premium rooms on the sixth floor are worth staying at."
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