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07/05/2017 08/05/2017
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    Hotel des Balances

    Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 885
    US$ 1,151
    US$ 266
    US$ 1,151
    US$ 321
    Traveller (652)
    Room & Suite (480)
    Dining (62)
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    Overview

    • Excellent64%
    • Very good27%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the river” (241 reviews)
    “old town” (144 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Hotel Schweizerhof Luzern
    537 reviews
    #1 of 68 hotels in Lucerne
     
    Hotel des Alpes
    897 reviews
    #10 of 68 hotels in Lucerne
     
    Art Deco Hotel Montana Luzern
    1,668 reviews
    #3 of 68 hotels in Lucerne
     
    Palace Luzern
    1,001 reviews
    #2 of 68 hotels in Lucerne
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    50
    Reviews
    Traveller rating
    Traveller type
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    Reviewed 3 weeks ago

    I knew I wanted to stay on the river in Lucerne and I was not disappointed. Des Balances is the perfect choice for a room with a view and situated in the heart of the pedestrian old town. You can drive on the pedestrian streets...More

    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Dear grelwood, many thanks for your fabulous review! We are thrilled that we exceeded your expectations about your stay and we are happy to read your kind compliments. It would be a great pleasure for us to welcome you soon again.

    Reviewed 3 weeks ago

    This marvelous property is a rare gem with an always terrific staff that treat you like family. It is perhaps one of the most relaxed comfortable hotels in all of Europe. I have stayed here year after year as have many others. There is no...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Dear JonMesser, thank you so much for your superb review! We are delighted that you again had an amazing stay. It is a pleasure to hear that you enjoy every little detail iwhile staying in our hotel and we are happy to have you amongst...More

    Reviewed 4 weeks ago

    I stayed here in April 2016 and have already booked my trip for 2017. Beautiful property with views of the lake. Two areas of improvement I can comment on - 1. Service. Staff lacks efficiency, attention to detail and general hospitable attitude. 2. We booked...More

    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Dear travellingah, thank you very much for your good rating and your honest and valuable feedback! We are happy that you overall enjoyed your stay and that you would recommend our hotel. We are looking forward to welcome you.

    Reviewed 22 March 2017

    The location is superb and so are the amenities in the room. Walking distance from all major attractions. Loved the attached balcony. Wouldnt stay anywhere else in Lucerne.room size was a bit small for people with big suitcases

    Review collected in partnership with this hotel
    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Thanks a lot for your very good rating, dear Bindiya B! We are pleased that you loved staying with us and that you enjoyed your time in Lucerne. We are looking forward to your return.

    Reviewed 22 March 2017

    Everything very much appreciated. The only fact about the bed, pillow and blankets. Too hard on bed, pillows too soft and too warm blanket. It is a situation that is found in many northern country; you could offer the alternative of different types of pillows...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Balances, Guest Relations Manager at Hotel des Balances

    Thank you very much for your feedback and your fabulous rating, dear alberto_pagani0! It is great to hear that you appreciated your stay with us . We hope we can soon welcome you again.

    Hotel Schweizerhof Luzern
    537 reviews
    #1 of 68 hotels in Lucerne
     
    Hotel des Alpes
    897 reviews
    #10 of 68 hotels in Lucerne
     
    Art Deco Hotel Montana Luzern
    1,668 reviews
    #3 of 68 hotels in Lucerne
     
    Palace Luzern
    1,001 reviews
    #2 of 68 hotels in Lucerne
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 228 - US$ 1,291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Lucerne
    • #4 Luxury Hotel in Lucerne
    • #5 Business Hotel in Lucerne
    • #7 Romantic Hotel in Lucerne
    Photos
    Traveller (652)
    Room & Suite (480)
    Dining (62)
    Pool & Beach (4)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    bethie333
    Do all the Junior Suites have balconies?
    17 March 2017|
    Answer Show all 2 answers
    Response from kootenaylass | Reviewed this property |
    not sure if there are Junior suites on the town side as well as lake side. All the lake side rooms had balconies
    0
    Votes
    Kim Y
    Hi, Does your double room offer the option to split the beds into two twins? Thanks!
    5 March 2017|
    Answer
    Response from Balances | Property representative |
    Hi, Yes it is possible to arrange twin beds in our double rooms. Best regards.
    0
    Votes
    Google Translation
    Cardi1
    Do you have a set evening meal for guests staying at the hotel and, if so, how much is it? Thank you
    20 February 2017|
    Answer Show all 3 answers
    Response from Balances | Property representative |
    Hello Thank you for your message. No, we do not have half board. But we have an à la carte restaurant. Best regards Leonie Tschopp Front Office
    0
    Votes
    Google Translation
    Room Tips
    "Some rooms on a higher floor overlooking the River Reuss have a small balcony and excellent views."
    Read review
    "Ask for water view higher up"
    Read review
    "Rooms with balconies and river views are Spectacular"
    Read review
    "Rooms facing water are quieter, and nicer view."
    Read review