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Hotel des Balances

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Traveller (755)
Room & Suite (555)
Dining (68)
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Overview
  • Excellent68%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the river”(294 reviews)
“old town”(167 reviews)
“welcome cocktail”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (1,214)
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565
219
47
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7
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565
219
47
17
7
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All reviewsthe riverold townwelcome cocktaila river view roombeautiful hotell'occitane toiletriesjesuit churchtrain stationperfect locationair conditioningsmall balconytop floorhotel barjunior suitebeautiful roomcoffee machineloved this hotel
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11 - 15 of 855 reviews
Reviewed 2 weeks ago

Views 10/10, staff very good, positioning right in the centre of Luzurn is a big help (walking distance) and saves plenty of money, lovely restaurant/bar downstairs by the river. A great experience on the whole

Thank Bradfroth
Response from Balances, Leiter Gästebetreuung at Hotel des BalancesResponded 1 week ago

Thank you very much for your great review! We are glad that you fully enjoyed your time staying with us. We hope to soon welcome you back to our hotel.

Reviewed 2 weeks ago via mobile

The Balances is a lovely hotel. I stayed in a river view room in on the fourth floor. Do pay for the river view is possible. The room was beautiful and clean. The bed as comfortable. In April the room was quiet. The view was...More

Thank needasinecure
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 2 weeks ago

We thank you very much for your marvelous review and for the picture! We are delighted that you fully enjoyed your stay at our hotel. It would be our pleasure to soon welcome you again.

Reviewed 3 weeks ago

We stayed here for two nights for our anniversary and Hotel des Balances did not disappoint. The location itself was wonderful. Right in the middle of the old town. If u stay on Friday night, Saturday morning there’s a really nice farmers market right out...More

Review collected in partnership with this hotel
1  Thank Sorada G
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 2 weeks ago

Thank you a lot for your wonderful review and your kind comments! We are really happy that you spent a lovely anniversary and we are certainly pleased to hear that you will come back on a regular basis. We are looking forward to your next...More

Reviewed 3 weeks ago

Rare is the property where you find superb location, incredibly friendly, caring staff and the comforts of a cozy home-away-from-home. The Balances meets this bill again and again. Perhaps the most sincere house staff you'll find in all of Switzerland. NB: I've experienced the fanciest,...More

Review collected in partnership with this hotel
Thank jonmesser1952
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 2 weeks ago

Thank you very much for your fantastic review and your honouring words! We are thrilled that you every time enjoy every inch of your stay. We are particularly thankful for your kind comments about our staff, we will happily pass these on to our team....More

Reviewed 3 weeks ago

We booked direct with the hotel des Balances twelve months in advance for a special event. The reason for booking this hotel was the information provided on its website and our telephone conversation with hotel confirming our requirements. It stated fine dining with a very...More

Thank MZMOLLIE
Response from Balances, Guest Relations Manager at Hotel des BalancesResponded 2 weeks ago

Thank you for your extensive and honest review! We appreciate that you took the time to communicate us your feedback, helping us in this way to review our offer and services. We are sorry that our dining options did not meet your expectations but we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 212 - US$ 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 212 - US$ 500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (755)
Room & Suite (555)
Dining (68)
Pool & Beach (2)
Amenities (22)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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wcsox05
17 January 2018|
Answer
Response from gmeak | Reviewed this property |
The rooms are not air conditioned, but generally have huge windows and/or French doors , all of which have automatic screens. The buttons next to the bed operate the screens. They were SO fun to discover and play with. As... More
1
Vote
Yin74
27 May 2017|
AnswerShow all 5 answers
Response from traceyb20 | Reviewed this property |
It's a 5 minute easy walk, maybe 10 at most if you walk slowly and have luggage
1
Vote
Erika S
2 May 2017|
Answer
Response from Balances | Property representative |
Dear Mrs Erika Thank you very much for your kind message. Exactly the train ticket is valid for the whole day so you can hop on on any train. Best regards
1
Vote
Google Translation
Room Tips
"River view"
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"Go with the river view"
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"Go for one of the suites"
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"401 - city view but has big doors that open almost like a balcony"
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