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Grand Hotel Kempinski Geneva

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#23 of 106 Hotels in Geneva
Certificate of Excellence
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1 room 2 adults 0 children
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Grand Hotel Kempinski Geneva
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826 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hotel Kempinski Geneva
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Showing 579: English reviews
Adelaide, South Australia
Reviewed 25 November 2016 via mobile

We were visiting here for a conference. An excellent place to stay. Not a cheap place but very impressive. Our room was one of the best we have stayed in. This hotel is very much recommended as a place to stay.

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Helpful?
Thank Austdoc
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about your last experience at the Grand Hotel Kempinski Geneva. Your excellent comments on our incredible location ​and large & confortable rooms are highly appreciated. Most important for us is the overall guest experience, rest assured that we will share your kind comments. We hope to...

Santiago, Chile
Reviewed 16 November 2016

Excellent hotel! Great ubication and a very good service !!! The restaurant and bar at the second floor are great, of course a will go again , the rooms are comfortable and the bathroom the same. Good shops inside the hotel.

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Helpful?
1Thank tzvichile
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your wonderful review on TripAdvisor following your stay in November. Most important for us is the overall guest experience, rest assured that we will share your kind comments with the departments concerned. We look forward to welcoming you back to the...

Philadelphia, Pennsylvania
Reviewed 16 November 2016

Everything about Geneva reeks of comfort and wealth and this hotel fits right in. The rooms are clean and large enough with great blackout curtains. The halls are quiet. The beds and pillows are very comfy. The shower head is Hansgrohe like much of Europe and feels terrific when you just want to unwind. There is a very large pool,...

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Helpful?
1Thank dollyria
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for staying at the Grand Hotel Kempinski Geneva and for sharing your experience with us on Tripadvisor. We value your feedback and what a pleasure to read that you particularly appreciated our large and comfortable rooms, our unbeatable view and that you also enjoyed our Spa & Fitness area. We look forward to welcoming you back...

Rockville, Maryland
Reviewed 15 November 2016

First time at the Kempinski in Geneva. Great location on the lake front. The common areas such as the lobby as well as 2nd floor hotel restaurant and bar/coffee area are very nice. When the weather is warm it should be a great to eat/drink on the deck overlooking the deck. The buffet breakfast does not disappoint though expensive if...

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Helpful?
Thank 680eric
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for taking the time to post a review on Trip Advisor and for your flattering remarks. We are delighted to learn that our facilities and service meet your expectations of a five-star Hotel and that you particularly enjoyed our great location and excellence service. Looking forward to the pleasure of welcoming you back to the Grand...

Tbilisi, Georgia
Reviewed 13 November 2016

The location is right on the main hotel strip with direct access to Lake Geneva, ferries, lake excursions and other activities on the lake. The rooms are spacious and recently updated. The hotel has a great spa with a large indoor pool ideal for workouts.Breakfast is served in wonderful views. Staff were friendly and response quickly. The consrege staff were...

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Helpful?
2Thank archil a
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, How delightful it is to read your comment! Thank you very much for taking the time to publish this review on Tripadvisor. I could not be more pleased to read that you found our staff extremely professional and friendly. The entire team of the Grand Hotel Kempinski Geneva strives to provide excellent service and there is no greater...

USA
Reviewed 10 November 2016 via mobile

I loved my previous stay at the hotel but was critical of the Paquis neighborhood that I walked through daily to get to the hotel. This time, I made sure to walk along the waterfront and avoid going down Rue de Montheux and the others off Rue Lausanne between Montheux and the park, and it was a much smoother trip....

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1Thank EbonyTraveller
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, Thank you for visiting for the second time The Grand Hotel Kempinski Geneva and for sharing your feedback on TripAdvisor. We appreciate your kind remarks on our incredible breakfast and Fitness center. We are delighted to hear your overall experience at our Hotel was very positive. We look forward to welcoming you back on your next trip to...

London, United Kingdom
Reviewed 6 November 2016

My 2 previous stays at the Kempinski in Geneva were a disaster. Bad service and a disastrous check out process. This time, must acknowledge that experience was much better. Good room, clean, nice view to the lake, good sleep quality, good bed, good room service (expensive, but a great Cesar Salad with Salmon) delivered on time and within the expected...

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Helpful?
Thank Alvaro E
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your event. Delighted to learn that this 3rd experience was a huge success. We hope to have the occasion of welcoming you back to Geneva in the not too distant future. With best regards, Thierry Lavalley...

London, United Kingdom
Reviewed 5 November 2016

This is a really nice hotel, situated right at the waterfront in Geneva. It has a very nice lobby area, rooms are spacious, modern and clean. Staff was always very friendly and helpful. They also have a nice restaurant and pool but haven't had the chance to try them. The only minor problem I had was the WiFi. They had...

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Helpful?
Thank Atamel
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, It is always a pleasure to read such positive comments regarding our guests’ experience. Thank you for your posting on TripAdvisor following your stay with us. We are delighted that you enjoyed our great location, excellent customer service and our spacious & modern rooms. Be assured that we have shared your feedback with the team and they were...

Ghent, Belgium
Reviewed 23 October 2016 via mobile

Nice 5 star hotel with views over the lake..and 140meter high Fontaine.. I must say the service is exelent, very helpful! All facility's like a nice pool, a gym and fitness with personal trainer, Hamam, sauna in relaxed setting.. no jacuzzi. Breakfast with a lot of variation and choice! Chef can make requests.. I must say staf I very helpful...

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Thank npgfrancois
Reviewed 22 October 2016 via mobile

The staff is not very friendly, not willing to accommodate on a room request . I asked for a non-connecting door room and was told there were none and were not offered alternatives. The rooms don't have clock and don't have coffee pot to make coffee or tea . The location is good , with access to restaurants, stores, etc....

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Helpful?
Thank Jcrewmiami15
KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski Geneva, responded to this review

Dear Guest, We value your feedback and I have read your comment on Trip Advisor following your recent stay We are sorry to learn that we apparently failed to deliver our normal high standards of service and professionalism. Needless to say that your observations will be brainstormed with my Operational Department Heads. On the other hand, we are pleased to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Grill
Le Grill
Cuisines: Steakhouse, European, French, International, Grill
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city. ... more   less 

Additional Information about Grand Hotel Kempinski Geneva

Address: 19, Quai du Mont - Blanc, Geneva 1211, Switzerland (Formerly Le Palace Hilton Geneva)
Region: Switzerland > Canton of Geneva > Geneva
Price Range: ₹ 25,175 - ₹ 42,225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kempinski Geneva 5*
Number of rooms: 412
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Geneva
#11 Family Hotel in Geneva
#15 Business Hotel in Geneva
#19 Luxury Hotel in Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Kempinski Geneva staff and other travellers.
6 questions
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Questions? Get answers from Grand Hotel Kempinski Geneva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look for a room with a lake view”
 of 5 bubbles Duhollow, 13 Jan 2017 | Read review
“This review is only for the Floor Two restaurant and not the hotel”
 of 5 bubbles SSK-Geneva, 31 Dec 2016 | Read review
“a partial view of the lame means nothing. Ask for a room with a full view.”
 of 5 bubbles BobbyBatman, 26 Dec 2016 | Read review
“Luxury hotel for once-in-a-lifetime experience”
 of 5 bubbles georgepopescu, 9 Dec 2016 | Read review
“All rooms are nice but the rooms on higher floors are more quiet.”
 of 5 bubbles joasia2016, 6 Dec 2016 | Read review
5 of 5