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Hotel La Pergola

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Hotel La Pergola
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141 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Makati, Philippines
Reviewed 3 weeks ago

The hotel is in a convenient location, away from the busy main streets but nevertheless in the heart of Bern. From the train station it took me 15 minutes walking. Moreover, the city tax includes a pass for free public transport. The rooms are basic but clean. Don't expect any equipment such as minibar or kettle in the room. It's...

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Helpful?
Thank NicCan136
Management response:

Good evening Thank you very much for your positive feedback regarding your stay at the Hotel La Pergola. We do have a focus on our breakfast since we do not have a bar or restaurant. We always change the cheese and cold meet. Every day we serve fresh fruit salad and homemade Birchermüesli. We do have kettle upon request, at...

Yorba Linda, California
Reviewed 24 January 2017 via mobile

Honestly we booked this hotel at a very last minute with not many options left so we settled. We arrived after dinner time at the hotel and were told to upgrade to triple room since there were 3 of us. To our surprise, for $350/night the room was very sad looking and nothing like the picture. I wonder how did...

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Helpful?
1Thank mluv2travel
Management response:

Dear guest Thank you for your comment. I am not sure, but your stay was last year in May 2016, since you are writing about A/C in the room. It is a pity that we did not get this information earlier. We are sorry about your experience in our hotel. For us is the most important that we provide the...

Reviewed 16 December 2016 via mobile

Nice rooms, facilities are thought through. Looks new. Very clean. We arrived at 4pm and was asked to wait for 40 min for the rooms, which is not really comfortable when you come for business. But the manager try hard and settled the issue quickly. Breakfast is fresh, simple and good. And it is quiet - I love it. I...

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Helpful?
Thank Alexandra K
Reviewed 12 November 2016 via mobile

Friendly staff, clean and small room. Located a little away from tourist attractions and restaurants, but still within walking distance. The breakfast is simple but definitely OK. The room facility is very limited though.

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Helpful?
Thank MGCPH
Hnasjürg N, General Manager at Hotel La Pergola, responded to this review

Good day Thank you very much for your positive feedback regarding your recently stay in Berne, at the Hotel La Pergola. We will renovate our guest rooms very soon. We are happy that you enjoyed our breakfast buffet with our home made Birchermüesli and fresh fruit salad. Hansjürg Nagy Hotel Manager

Durham, United Kingdom
Reviewed 7 October 2016

Stopped at this hotel when we did our Europe tour, great hotel very pleasant and comfortable, staff excellent, breakfast very good. Had a great time would recommend. This hotel is VERY central to Bern, not an easy hotel to find, when we went there was loads of road works going on. Parked on site in the basement.

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Helpful?
Thank TimboChris
Hnasjürg N, General Manager at Hotel La Pergola, responded to this review

Dear Timbo Chris Thank you very much for your positive comment! We really appreciate each Feedback very much. We are happy that you had a great time in Berne. Kind regards Hansjürg

Ct
Reviewed 21 September 2016

Hotel was modest and very pleasant. In a quiet neighborhood. It was convenient to main train station: about 15 minutes walk, but also a short ride (3 stops) on Tram #3. We stayed in the Superior room on the 5th floor - 2 twin beds that could be together or apart, a sleep sofa, and a desk with chair. The...

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Helpful?
Thank CTTraveler42
Hnasjürg N, General Manager at Hotel La Pergola, responded to this review

Good day Thank you very much for staying at the Hotel La Pergola and for your positive comment. We really appreciate all the feedback and we will share this with the team. Hansjürg Nagy Hotel Manager

London, United Kingdom
Reviewed 11 September 2016

I booked this room at short notice and was glad I could get it (despite the CHF 220 room rate!) as nearly all the hotels in Bern were fully booked. RECEPTION Staff were friendly & spoke good English ROOM The room had adequate space and was clean & modern. No fridge or minibar. Temperature-wise it was too warm and there...

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Helpful?
Thank Tim D
Hnasjürg N, General Manager at Hotel La Pergola, responded to this review

Dear Tim Thank you very much for your visit in Berne and for your very detailed feedback about your stay. We really appreciate all our guests comment, especially when it is so time-consuming like yours. We will go through all the points and discuss this with our team and will learn about it more. Hope to welcome you again sometime...

Kuwait City, Kuwait
Reviewed 21 July 2016

I know Switzerland is expensive, I get it. It's a wonderful place, dreamy, so visitors pay for the amenities. This price for this hotel is about what you would expect for a hotel in the capital city for its level, definitely no higher than a 3-star. The staff are extremely friendly and accommodating, so that is huge. I arrived early...

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Helpful?
Thank JackHonolulu
Management response:

Good day Thank you very much for your feedback regarding your stay at the Hotel La Pergola. We are happy that you enjoyed our service and our breakfast buffet with fresh fruits. Everyday we prepare also our famous "Birchermüesli". Hope to see you soon again in the capital of Switzerland, Berne. Kind regards Hansürg Nagy Hotel Manger

Shropshire, United Kingdom
Reviewed 27 June 2016

I stayed at the Pergola last week for business. Its a typical Swiss hotel, everything was clean and tidy, the staff were professional. The hotel was basic but adequate (coffee was good) 200 CHF per night seems like a lot to me but it is the going rate. Its in a decent location in the city so everything is close...

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Helpful?
Thank Steve M
Management response:

Good day Thank you very much for your Feedback regarding your stay at the Hotel La Pergola in Bern. We are happy that you felt welcome from our staff. And we will share also your comment regarding clenliness. Hansjürg Nagy Hotel Manager

Seattle, Washington
Reviewed 20 May 2016 via mobile

The hotel is very clean and in a more residential area than in the 'old town'. Breakfast, though not extravagant, was decent and filled us up every morning. The server cheerfully supplied us with hot chocolate and cappuccinos. We received a transport pass at the hotel and used it extensively as the tram system is very efficient. A tram stop...

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Helpful?
Thank Gary C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Our 3 Star Hotel La Pergola is an outstanding address for holidaymakers or for business travellers: as oasis of calmness our hotel offers daily living hospitality and regeneration from the day-to-day hectic rush in the pulsating heart of the city. A cup of refreshing Tea in our motley garden? Or a zippy cup of coffee in our modern lobby? With our charming little team we will try our best to fulfil all your personal wishes! ... more   less 

Additional Information about Hotel La Pergola

Address: Belpstrasse 43, Bern 3007, Switzerland (Formerly La Pergola Swiss Q Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 9,097 - ₹ 23,204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Pergola 3*
Number of rooms: 55
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Also Known As:
La Pergola Hotel
La Pergola Bern
Hotel Style:
#11 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel La Pergola staff and other travellers.
1 question
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Ct
6 months ago

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Questions? Get answers from Hotel La Pergola staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location was excellent, 10 minutes from the city centre. Only do breakfast, but it was good”
 of 5 bubbles TimboChris, 7 Oct 2016 | Read review
“"Superior" room on 5th floor faced park, was quiet. No A/C or fans, would be warm in summer.”
 of 5 bubbles CTTraveler42, 21 Sep 2016 | Read review
“construction noise is loud on business days; very quiet, almost boring in the evening.”
 of 5 bubbles JackHonolulu, 21 Jul 2016 | Read review
“the window blind control is a switch on the wall....I couldn't find it and woke up with the sun.”
 of 5 bubbles stevemF910UA, 27 Jun 2016 | Read review
“Room on the front of the hotel facing the patio. Away from the noisy stairs.”
 of 5 bubbles DonPedroTraveler, 20 Sep 2015 | Read review
5 of 5