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Hotel Schweizerhof Bern & THE SPA

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Traveller (388)
Room & Suite (412)
Dining (164)
Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“jack's brasserie”(20 reviews)
“sky terrace”(15 reviews)
“train station”(76 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Reviews (1,018)
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430 results
Traveller rating
353
53
15
7
2
Traveller type
Time of year
LanguageEnglish
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353
53
15
7
2
Show reviews that mention
All reviewsjack's brasseriesky terracetrain stationbulgari toiletriesmini barrain showerrooftop barsoft drinks and beerlight switchesnespresso coffee makerupon departureschnitzelfantastic roomturn down serviceexcellent hotelperfect servicedeluxe room
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1 - 5 of 430 reviews
Reviewed 3 days ago

From our greeting on the platform on the station at our arrival, through our welcome at the hotel with a lovely fruit drink, to the upgraded room with plentiful towels and a beautiful bathroom, this hotel was a delight. Our room on the fifth floor...More

Thank hipposWiltshire_UK
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPAResponded yesterday

Thank you very much for your lovely feedback hipposWiltshire_UK! The whole team and especially Mr. Kalifa who met you on the train station were very proud and glad to hear your positive words. We are looking forward to meeting you again in the near future....More

Reviewed 1 week ago

We stayed for 6 nights in June 2018, and everything was just excellent! Our room was on the 4th floor with the vintage boutique touch, comfortable and quiet. All staffs were really professional, kind and happy. The room cleaning and evening turndown service was great,...More

Thank EDBrenner
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPAResponded 1 week ago

Thank you very much for your lovely feedback EDBrenner! All the best, Seraina Zahner

Reviewed 2 weeks ago via mobile

I stayed in Bern for 5 nights with my husband and daughter during a two week trip to Switzerland. We spent two days touring Bern and three days taking day trips. The hotel was ideally located right next to the train station, which made using...More

Thank MKC150
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPAResponded 1 week ago

Dear MKC150, thank you for your feedback on Tripadvisor! Martina and the whole team were delighted by your positive words. We would love to welcome you back in the near future. All the best, Seraina Zahner

Reviewed 2 weeks ago

Just completed a two-night stay with my family on holiday. From beginning to end, we had an outstanding visit. Whether it was the spa treatments and facilities, room service, or the rooftop bar, our experience was consistently great. Additionally, our rooms were spacious, well appointed,...More

Thank ojp1989
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPAResponded 2 weeks ago

Dear ojp1989, thank you for your lovely feedback on Tripadvisor. It is great to hear that you were having an amazing stay and that you were positively surprised by our employees. We are looking forward to welcoming you again! All the best, Seraina Zahner

Reviewed 3 weeks ago via mobile

Everything in this hotel was beautiful, they take good care in every detail. Our rooms were vocean, well furnished, and as expected in Europe a little small. Very good location, in front of the train station, and around the corner you have old town Bern....More

Thank nss19
Response from HSB_Quality, Quality & CSR Manager at Hotel Schweizerhof Bern & THE SPAResponded 2 weeks ago

Thank you very much for your lovely feedback! All the best, Seraina Zahner

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Wheelchair Access
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Electric Vehicle Charging Station
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 336 - US$ 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Bern
#2 Luxury Hotel in Bern
#2 Business Hotel in Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 336 - US$ 558 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Bern
#2 Luxury Hotel in Bern
#2 Business Hotel in Bern
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (388)
Room & Suite (412)
Dining (164)
Pool & Beach (13)
Amenities (140)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
TJO1966
20 July 2017|
AnswerShow all 3 answers
Response from JankanHH | Reviewed this property |
Not sure but I guess so for a fee
0
Votes
momtrav
28 December 2015|
AnswerShow all 8 answers
Response from sia B | Reviewed this property |
of course yes.
0
Votes
Mike L
19 November 2015|
Answer
Response from LizaNTrevor | Reviewed this property |
It's about 5 mins to the clock tower. bern is quite small so its a short walk from the hotel to the edge of the old town. You can also catch a bus along the main road using the hotel's free transport card.
0
Votes
Room Tips
"Good location with front facing rooms having better view. Roof top restaurant has nice view"
Read review
"Best as always away from the elevators as there are two. There is no difference to quietness and floor level..."
Read review
"The elegant Sky Terrace from the Hotel Schweizerhof Bern offers you a 360° panorama view over the UNESCO..."
Read review
"Rooms facing the inner courtyard are much quieter"
Read review
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