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Hotel Schweizerhof

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Hotel Schweizerhof
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730 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Reviewed 1 week ago via mobile

I had the extreme pleasure of staying at Hotel Schweizerhof for a week. It was exceptional in every way and more than lived up to their 5 star superior reputation. The staff was courteous, friendly, and helpful. I can't wait to go back on my next trip. Highly recommended!

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Helpful?
Thank Karen L
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Karen L Thank you very much for this great feedback of yours. We are glad to hear that we have been able to surprise you with our courteous and helpful employees. We will forward your kind words to our colleagues at the hotel! We are very much looking forward to your next stay at the Hotel Schweizerhof Bern. Meanwhile...

Bangkok, Thailand
Reviewed 1 week ago via mobile

The hotel is right at the station so it is quite convenient. The staff is very polite. I like that we can drink everything from minibar in room including beer without any charge (exclude wine). Coffee machine and variety of tea is also provided. But there is no buffet breakfast at the hotel, only a la carte. So we went...

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Helpful?
Thank Jing100
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Jing100 We thank you very much for your kind and positive review about your recent stay, and that you have been satisfied with our service. We regret we could not (yet) convince you with our à la carte breakfast. We would appreciate if you give us the chance during your next stay to show you the benefits of this...

Hong Kong, China
Reviewed 2 weeks ago via mobile

Easily accessible being opposite the train station. Modern hotel with excellent facilities and amenities in room. It even comes with Apple TV which we think is still quite rare in hotels around the world. Decor at the hotel and in room is tastefully designed. We had breakfast included which was excellent. Service was good at the hotel with friendly staff.

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Helpful?
Thank MrsK208
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Mrs.K208 We thank you very much for your positive feedback. We are happy to hear that our facilities have met, or even exceeded, your expectations and that you were enjoying as well our good service with our friendly staff. We are very much looking forward to welcoming you back again at the Hotel Schweizerhof Bern. Kind regards Anja Mosimann...

Alexandria, Virginia
Reviewed 4 weeks ago

What a wonderful stay last weekend at the Hotel Schweizerhof in Bern! The journey started because my parents were married in Bern in 1962, and I wanted to find the location of their wedding photograph. I had the added bonus of arriving on the annual Museum Night which is a not-to-be-missed event if you are in Bern in mid-March. After...

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Helpful?
Thank TheATrain
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear TheA Train, Thank you so much for this great feedback of yours and for sharing it as well here on Tripadvisor with everybody. As we already mentioned in our email, we are more than happy to hear that you had an amazing stay with us and that our Conicerge team managed to find out the location of your parents...

Chicago, Illinois
Reviewed 24 March 2017

I highly recommend the weekend brunch. The food is excellent, but more importantly manager Rene and head waiter Jay from Thailand are the best in the business. They are extremely detail-oriented and will make sure your meal will be the best you have in years. They are FIVE STARS all the way!!!

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Thank mhoran2017
Reviewed 21 March 2017 via mobile

We stayed at Hotel Schweizerhof and Spa for 2 nights in early March. We arrived at the hotel at 8.30am, far too early to expect our room to be ready. We were warmly welcomed and checked in and our luggage stored. The ladies checking us in were so lovely and offered us suggestions on where to visit and said they...

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1Thank Carole D
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Carole D, Thank you very much for your kind and positive feedback and for having chosen the Hotel Schweizerhof Bern during your recent stay. We appreciate your time to inform us about your experiences with us. Your friendly words are putting a big smile on our faces. We are delighted to hear that you had a fully satisfying time...

Montreux, Switzerland
Reviewed 8 March 2017

We stsyed there for 12 days in February 2017.The rooms are of course as can be expected in a five star hotel excellent . The friendliness of the frontdesks people ,the concierges as well as in Jack' Brasserie is a relief as many times the personal approach in five star hotels can be missing . We felt at home and...

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Thank rooshornman
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear Martin and Rosaline de Bruin, We thank you very much for your stay at the Hotel Schweizerhof Bern and for taking the time to leave such a nice and valuable comment. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable and at home at the Hotel Schweizerhof Bern. Your positive feedback...

Reviewed 25 February 2017 via mobile

When I booked the afternoon tea I was asked whether there is anything else they could do to make our stay comfortable. So I mentioned that the occasion of our visit would be the birthday of my husband. I got assured that they would take care of this. But as mentioned already in a lot of reviews before, the service...

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Helpful?
2Thank David T
Bern-Schweizerhof, Quality Manager at Hotel Schweizerhof, responded to this review

Dear David T, Thank you for taking the time to tell us about your experiences at our Lobby Lounge Bar. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your comments regarding your service experience at the Lobby Lounge Bar are definitely not up to the exacting standards which we...

Boston, Massachusetts
Reviewed 21 February 2017 via mobile

Beautiful and prompt hotel that had it all together - definitely worth checking out the little spa as well! We were treated very well and really enjoyed our stay. It was a perfect little weekend stay in a lovely little city.

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Thank emidthor
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear Emidthor We thank you very much for taking your time to write a short review about your experiences at the Hotel Schweizerhof Bern. This is very much appreciated. It makes us happy that you had a great stay with us and enjoyed as well our THE SPA. It would be a great pleasure for us to welcoming you back,...

Toronto
Reviewed 19 February 2017

I'm a huge hotel snob, and so I'm always a bit worried when I travel to the smaller cities. But this hotel, conveniently located across the street from the train station exceeded my expectations. Even the small single room was cleverly split by a full wall to feel like a 1 bedroom, with a massive bathroom (tub and glass shower,...

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1Thank precisionmd
Bern-Schweizerhof, Quality Management at Hotel Schweizerhof, responded to this review

Dear precisionmd We thank you very much for your kind feedback about your recent stay at the Hotel Schweizerhof Bern. We are pleased to hear that we have been able to exceed your expectations. This is definitely our topmost aim and it makes us happy when we could achieve it. This is a great compliment for all our staff members....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack's Brasserie
Jack's Brasserie
Cuisines: French, Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Schweizerhof

Address: Bahnhofplatz 11, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 25,427 - ₹ 34,288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof 5*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Bern
#1 Romantic Hotel in Bern
#1 Family Hotel in Bern
#2 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Schweizerhof staff and other travellers.
3 questions
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Cincinnati, Ohio
over a year ago
over a year ago
New York City, New York

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Questions? Get answers from Hotel Schweizerhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor - take a room facing away from the street”
precisionmd, 19 Feb 2017 | Read review
“A corner room has more natural light (more windows).”
LynnzC, 3 Jan 2017 | Read review
“No need to specify a room in a upper floor : There is no vue except on the roof.”
Murmure6, 14 Dec 2016 | Read review
“We had a view of the train station, so there was noise into the night. Not sure if there are other views that may be quieter.”
CuriosityCocktail, 18 Sep 2016 | Read review
“Higher floor.”
Departures, 5 Sep 2016 | Read review
5 of 5