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Sorell Hotel Arabelle

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1 room 2 adults 0 children
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169 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Budapest, Budapest, Hungary
Reviewed 25 September 2013

We used to come back to this hotel since 2011, whenever staying in Bern and if rooms are available.It is a quiet, nice and clean hotel.Rooms are comfortable, the personal is very friendly.In the reception there are young people who are glad to give you any required information with outmost precision. All the rooms are equipped with WIFI free of...

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Helpful?
Thank Peter19401107
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Peter ! We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that our answer finds you well and please continue to recommend us, and therefore we thank you kindly. Klaus Eisele, GM & the Arabelle crew

Delhi, Delhi, India
Reviewed 1 September 2013

It is a typical nice and clean hotel, well connected to the city center. The Staff showed mixed response to help you, some of the receptionists like Laura were very caring, she helped us in our travel booking in the middle of the night. The breakfast was decent, however, the serving lady stares at you whenever you take an extra...

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Thank amohd21
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear's We would like to thank you for the good comments that we were able to receive. We are very glad to hear that you had an enjoyable stay. We hope that you will continue to recommend us, and we thank you kindly. Best wishes Klaus Eisele, GM

Switzerland
Reviewed 30 June 2013

I stayed at the Arabelle three times so far and just booked another room there. It is perfect if you need to stay overnight in Bern or on business trip, where you will not spend much time at the hotel. The rooms are modern, functional and clean. The staff is friendly, but there is nobody there at night. The breakfast...

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Thank zexplore
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Many Thanks for your feedback. We would like to thank you for the good comments that we were able to receive. We are doing our utmost to continually improve our service. Your feedback helps us to check our standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly....

Toronto, Canada
Reviewed 29 June 2013

Stayed here mid-June 2013 for a Saturday night only. After having my socks blown off by the hotel prices in Switzerland, we found Sorell Hotel Arabelle which was a steal at 155 CHF per night for a double-room. I wasn't expecting much given the price, but was pleasantly surprised to find a centrally located, clean hotel with everything we needed....

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Thank emwm2012
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are very glad to hear that you had an enjoyable stay. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We look forward to welcoming you again as our guest soon....

Lisbon, Portugal
Reviewed 4 June 2013

One of a cheap solution to stay in Bern near central station (stayed there in total 8 days). Clean modern but small rooms. Hotel-Team was always sympatic and helpful. Breakfast could be improved a lot and is not really a Breakfast, but there is a very good backery 10 meters nearby. About 30 meters next is the bus station, 60...

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1Thank m8eleven
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear guest ! Many thanks for taking the time to give some feedback. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly. Best wishes, your Arabelle team.

Germany
Reviewed 27 May 2013

Recently stayed here for a night when in Bern for a brief visit to the university. The location was good (for me), and the room had everything I needed. This is a no-frills place, so don't expect lavish luxuries. Breakfast looked like a simple affair - but certainly enough to start the day. (I had to leave early and and...

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Helpful?
Thank sebhoff
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest Thank you very much for your kind comment to our hotel and services. We feel very happy that our services meets your needs. Of course, your kind comments will be brought to the attention of all departments. Many Thanks again. Klaus Eisele, GM

Barcelona, Spain
Reviewed 26 May 2013

The hotel is located just outside the city center (10 minutes walking). It is quiet and clean. The room was pretty small, but had it charm and was well equipped. Breakfast was a bit disappointing and offered mostly sandwiches.

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Thank aLucky
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest Thank you very much for your kind comment to our hotel and services. We feel very happy that our services meets your needs. Of course, your kind comments will be brought to the attention of all departments. Thanks for your input to the breakfastbuffet, we always try to improve our standards. Many Thanks again. Klaus Eisele, GM

Vienna, Austria
Reviewed 7 May 2013

The room was located on 2nd or 3rd floor in the house in the back and rather large. The house doesn't look very beautiful on the outside or in the staircases, but the room I had was really nice. The room seemed to be newly renovated and refurbished as well as being extremely clean. The windows could be opened towards...

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Thank aion_e
AdorBern, Manager at Sorell Hotel Arabelle, responded to this review

Dear Guest ! Thank you very much for your kind comment to our hotel and our services. We feel happy that our services meets your needs. Yes of course, all rooms have the same standard than the room. you had, for your stay. Again Thanks your your time fill out that comment ! Regards Klaus Eisele, GM

Thunder Bay, Canada
Reviewed 10 October 2012

The hotel turned out to be a pleasant surprise. We were led to a rather shabby courtyard, & told to take the stairs at the back of the courtyard & then the lift to our room. Dirty laundry was piled high on a cart in the courtyard (& stayed there during the entire stay); needless to say this did not...

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Thank Dacks3112
Liverpool, United Kingdom
Reviewed 10 August 2012

Without notice they moved us to another hotel!!!! We'd travelled from France that day and arrived at Bern at 10pm, walked to the hotel to find the door locked. Lucky a guy came out for a cigarette or we wouldn't have gotten sleep that night! Called the reception of another hotel using the phone provided, all they told us was...

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2Thank mandeelui

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Such an inviting atmosphere! Together with the friendly service and the central location, the arguments are simply overwhelming! An insider's tip for business travellers and tourists. The famous vaulted galleries, parliament building, bear pit, cathedral, clock tower - all attractive sights in the Bernese Old Town (UNESCO World Heritage since 1983) are a short walk or tram/bus ride from the Sorell Hotel Arabelle. ... more   less 

Additional Information about Sorell Hotel Arabelle

Address: Mittelstrasse 6 | 3012 Bern, Bern 3012, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 9,806 - ₹ 17,665 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Arabelle 3*
Number of rooms: 41
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Also Known As:
Arabelle Hotel Bern
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Questions & Answers

Here's what travellers have asked, with answers from Sorell Hotel Arabelle staff and other travellers.
2 questions
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Sugar Land, Texas
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose streetside, as there is hardly any traffic. Backside rooms face a restaurant with noise well until late night.”
ONELIFE_LIFE, 30 Aug 2016 | Read review
“Ask if you can stay in the adjoining section 2 hotel which is quieter and cooler apparently (temperature wise)”
anuka9, 10 Aug 2016 | Read review
“See if you can get one in the main building”
SeeTheWorld4Peace, 12 Apr 2015 | Read review
“If you are in the rear building, there is a direct exit to the street at ground level.”
297adrianf, 28 Sep 2014 | Read review
“We had a room facing the middle of a quad. There was some construction in there and they started early by 7am. We were up anyway so it did not bother us. Might be best to get a room facing the street.”
MarcusJ_usa, 17 Jul 2014 | Read review
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