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423 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hotelbern
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Showing 199: English reviews
Reviewed 10 March 2015 via mobile

Ideally located in old downtown Bern, it's sounds like the perfect hotel, the room are clean and building nice, however as soon as you are in the room floor the design is not so nice, you feel in a jail. Rooms have a little window on a 3x3 m2 patio, therefore directly on the window of the opposite room....

Thank Bambooly
Malpas, United Kingdom
Reviewed 4 March 2015

Visited recently with friends, the hotel is close to the main railway station (about 10 minutes walk) and near to the central squares which have plenty of shops and restaurants. The hotel was really nice, clean and we received a very warm welcome from the staff upon our arrival. As we were early we were informed that not all of...

Thank 267davidp
Brussels, Belgium
Reviewed 27 February 2015

I stayed in Hotel Bern for work. Rooms are small but very clean and comfortable. Meeting facilities and services are simply excellent. Food is also very good, including good breakfast buffet. I enjoyed my stay.

Review collected in partnership with this hotel
Thank Rosademo66
Reviewed 23 December 2014

Stayed here in November. Clean hotel, Room was small but serviceable. Comfortable bed, full width, large duvet, extremely comfortable sleep. One small quibble, no food available late. I arrived about 10pm but was unable to get anything to eat.

1Thank Condign
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

dear guest, thanks for your feedback and sorry the inconvience you had. Best wishes HOTELBERN

London, United Kingdom
Reviewed 1 December 2014

I was staying in Berne on business and this was a very centrally located and comfortable hotel. The room was lovely - with a proper duvet on the bed, free water in the mini bar, plenty of TV channels, and a decent shower. What more can you ask for!

Review collected in partnership with this hotel
1Thank hum01
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thanks for your very good comment! We are pleased to hear it! Best wishes from BEST WESTERN HOTELBERN

Johannesburg, South Africa
Reviewed 27 November 2014

Hotel is well located from the train station within walking distance. One can also take one of 4 trams to the hotel from the station. Hotel gave a free travel pass for all busses, trams and trains within Bern. Many restaurants are very close to the hotel. Rooms are neat but small. Shower and toilet is extremely small. Breakfast variety...

Thank JoBugger
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you very much for your feedback! Best wishes Hotel Bern

Lugano Pregassona, Svizzera
Reviewed 12 November 2014

The hotel's location however is perfect (in the old town of Bern). At 10 min walk from Bern Main Rail, next to the Bundesplatz and all the restaurants in walking distance. The staff was very helpful. The breakfast was good. Slept one night in this hotel. Hotel and room was clean and confortable. The Staff was professional and friendly. It's...

Review collected in partnership with this hotel
2Thank sb19671030
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thanks for your good comment! Best wishes, Hotel Bern Team

Reviewed 8 November 2014

The hotel is located in the old town of Bern at 10 min walk from Bern Main Rail. The staff was very helpful. The breakfast was also very good with many selection of meat bread and fruit and don't forget the very tasty swiss cheese and yogurt. You don't need to find any restaurat all you need is come down...

3Thank PaulAlecu
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review
Google Translation

Vielen Dank für ihren lieben Kommentar, schön das es ihnen bei gefallen und sie dies den anderen Gäste auch mitteilen....

Zurich, Switzerland
Reviewed 18 October 2014

Slept one night in this hotel it is old but clean the bed is good Staff is friendly and breakfast simple If you reserve a room try to get one on the backside because i was already had a wakeup at 05.30 because they start working at the street. the location however is perfect next to the Bundesplatz and all...

2Thank Peter L
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Dear guest, thank you for your comment about your stay with us an the feedback about the noise, we are sorry about the noise and we are looking forward to seeing you soon. best regards HOTELBERN

Zurich, Switzerland
Reviewed 12 October 2014 via mobile

Nothing much to expect in this hotel.. It delivers the very standard of corporate service. Clean room standard design not so much of imagination or cheeky-meeky stuff. Literally a business hotel just to sleep. The hotel indeed clean at least.

Thank BerryErwanto
Reto Z, Manager at BEST WESTERN Hotelbern, responded to this review

Thanks for your comment about your stay! Hope to seeing you again soon. Best regards HOTELBERN

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 10,557 - ₹ 18,688 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Bern
#6 Romantic Hotel in Bern
#6 Family Hotel in Bern
#8 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotelbern staff and other travellers.
13 questions
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Zurich, Switzerland
10 months ago
North Carolina, USA
Columbus, Ohio
6 months ago

See all questions (13)

Questions? Get answers from BEST WESTERN Hotelbern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard will be quieter. No traffic and fresh air if you want it.”
 of 5 bubbles trungelux, 23 Nov 2016 | Read review
“rooms on the street side are a litle bit noisy”
 of 5 bubbles 743cristinac, 19 Oct 2016 | Read review
“We had a room on the front of the hotel and there was some street noise, I would suggest a room on the back side of the hotel.”
 of 5 bubbles Mike_B52033, 5 Oct 2016 | Read review
“Street side can be a little noisy, yard side side has the local bell tower chiming every 15 mins - your choice”
 of 5 bubbles dojd, 1 Sep 2016 | Read review
“Ask for bigger rooms with view”
 of 5 bubbles ljavier34, 15 Aug 2016 | Read review
5 of 5