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BEST WESTERN Hotelbern

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420 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Minnesota
Reviewed 17 November 2016

Location is excellent, right in the center of Old Town. 2 stops on the tram from the train station, or you could walk in 6-8 minutes. Tram stop less than 1 block away. Great for walking the city and seeing all the landmarks and sights. Front desk staff was excellent. Room was updated, pretty spacious, clean with great bed. We...

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Helpful?
Thank pbirdie3
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Kl B Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are delighted to hear you were content with your our rooms, service staff as well as with our location. We would be pleased to welcome you back as our guest in...

Washington DC, District of Columbia
Reviewed 9 November 2016

Located right next to the old town this was a great hotel to use as a base when exploring Bern on foot. It's a few blocks from the train station (maybe 10-15mins depending on walking speed) but you can walk along main roads and see some markets and shops, making it a pleasant commute. Overall friendly staff with clean rooms...

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Helpful?
Thank Jetlag1332
HOTELBERN, Leiter Gästebetreuung at BEST WESTERN Hotelbern, responded to this review

Dear Jetlag1332 Thank you for your recent stay in Hotel Bern and your lovely feedback. We would be pleased to welcome you back as our guest the next time you are in town and send our best regards from Berne. Claudia Mende - Sales & Marketing

Toronto, Canada
Reviewed 6 November 2016 via mobile

Had a great stay for 3 nights while in town on business. I believe the hotel is due for a renovation. Style aside, you would never know anything is worn out. It is so clean and well kept. Staff are absolutely charming and friendly. Service efficient, restaurant is very good. Location is excellent in the heart of town and a...

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Helpful?
Thank Jadacyyz
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Jadacyyz We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Arlington, Texas
Reviewed 4 November 2016 via mobile

I was in the hotel for 6 nights and it's a very nice hotel. The staff are extremely polite,friendly, very professional and always try to help. The room was small but very functional. It was very clean. The restaurant was very good and the food was delicious. The restaurant staff made it a very joyful experience. When I return to...

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Helpful?
Thank WausPaus
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear WausPaus Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

Mogadishu
Reviewed 1 November 2016

I like the locations, it was in the middle of the old town and where you can commute easily to other locations. I used to walk around a lot in the evenings and I enjoyed sitting out watching the passers. The Bern Train locates just behind, the shopping malls or avenue was just walking distance. I simple fall in love...

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Helpful?
Thank samira_hassan
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Samira_Hassan Thanks a lot for this great review. We are pleased to hear you enjoyed your recent stay in our hotel. Once again, thank you very much for choosing Hotel Bern andit would be a pleasure to welcome you back at our hotel. Best regards Claudia Mende - Sales & Marketing

Los Gatos, California
Reviewed 22 October 2016

Located just outside the wall of Old Bern, this hotel is central to the entire town. Great service from a friendly staff. Modern furnishings add space to a modest sized room. We wished the bed was softer, but with all the walking we did, we still slept well.

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Helpful?
Thank czechago
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Czechago We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Sao Paulo, SP
Reviewed 19 October 2016

In the Middle of the old Town, it is easy to walk a round, and see the great city, full of charming places. The room was grest, people on the hotel's reception were very kind and helpfull, i really enjoy my stay.

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Helpful?
Thank cristina c
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Cristina C Thank you for your stay and the following review on tripadvisor. It is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback with us! We looking forward to welcome you again in our hotel. Warm regards Claudia Mende - Sales & Marketing

London, United Kingdom
Reviewed 13 October 2016 via mobile

Pleasant stay. No issues.lovely room, most importantly Sleptwell. location is great, walking distance to all attractions and bern train station. Plenty of options to eat and drink. Trams stops minutes away.

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Helpful?
Thank vishalBDS
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear VishalBDS We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as...

Redmond, Oregon
Reviewed 5 October 2016

We enjoyed our one night stay at the Hotel Bern. Our room, though not large, was comfortable and clean. The decor was modern and fit with the style of the hotel. The welcome at reception was excellent and we found the staff helpful with tourist sites, parking etc. We also enjoyed a very nice dinner in the hotel restaurant. This...

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Helpful?
Thank Mike_B52033
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Mike_B52033 Thank you very much for your kind and positive feedback and for having chosen the Hotel Bern during your recent stay. We appreciate your time to inform us about your experiences with us. It is a great satisfaction for all of us that you enjoyed your stay and felt comfortable at our hotel. We are very much looking...

West Chiltington, United Kingdom
Reviewed 29 September 2016 via mobile

Hotel is in a very good location with direct access to the cosmopolitan shopping area of downtown Bern. Negative aspect is that there is no parking available and you have to park in a local public car park which hits you for swfrcs40 for an overnight stay. That quite a bit just to park your car at this hotel. Wireless...

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Helpful?
Thank Paul M
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Paul Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are pleased you enjoyed our location. Unfortunately we have no own parking facilities but hotel guests benefit from reduced rates at the nearby Metro car park for CHF 15.00 per night (from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 10,806 - ₹ 18,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#6 Romantic Hotel in Bern
#6 Luxury Hotel in Bern
#6 Family Hotel in Bern
#8 Business Hotel in Bern
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotelbern staff and other travellers.
13 questions
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Zurich, Switzerland
9 months ago
North Carolina, USA
Columbus, Ohio
5 months ago

See all questions (13)

Questions? Get answers from BEST WESTERN Hotelbern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard will be quieter. No traffic and fresh air if you want it.”
 of 5 bubbles trunge, 23 Nov 2016 | Read review
“rooms on the street side are a litle bit noisy”
 of 5 bubbles 743cristinac, 19 Oct 2016 | Read review
“We had a room on the front of the hotel and there was some street noise, I would suggest a room on the back side of the hotel.”
 of 5 bubbles Mike_B52033, 5 Oct 2016 | Read review
“Street side can be a little noisy, yard side side has the local bell tower chiming every 15 mins - your choice”
 of 5 bubbles dojd, 1 Sep 2016 | Read review
“Ask for bigger rooms with view”
 of 5 bubbles ljavier34, 15 Aug 2016 | Read review
5 of 5