We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Metropole

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Metropole
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

235 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 100: English reviews
Start your review of Hotel Metropole
 Click to rate
Bangkok, Thailand
Reviewed 12 February 2017 via mobile

The hotel is in the middle of Bern, excellent location. The room seems very outdated. You need to run water quite long until you get hot water to come out. The water in the shower does not go down the drain quickly, so you are practically standing in the water to your ankles while showering. But the location is great...

Thank Tangtian
Virginia USA
Reviewed 6 February 2017

There is no getting around that this is a basic hotel with little fancy about it. That said, it is perfectly acceptable in a utilitarian way. The rooms are clean, the bed comfortable, the bath adequate though the shower was a bit small. The staff is friendly and helpful. The breakfast is in the hotel across the street and decent...

Thank LWT T
Manasquan, New Jersey
Reviewed 2 February 2017

I stayed here for five days while attending a conference, and liked it a lot. The breakfast (across the street at the sister hotel) was quite good, with eggs, bacon, fruit, fresh bread, and everything else you would expect. The hotel is only about two blocks from the train station, and only a 10 minute walk to the University. It...

Thank SeeTheWorld4Peace
Reviewed 24 December 2016 via mobile

Very nice hotel, beautiful room, friendly staffs and good breakfast. Its location had been my first priority before my arrival and I didn't expect much about the other things. Then I found out every thing is really good in the hotel. In a word perfect 👍🏻

Thank Ali N
Roger B, Geschäftsführer at Hotel Metropole, responded to this review

Dear guest. Thank you for your rating. We are happy to read that you enjoyed your stay in our Hotel. We hope to welcome you again in our hotel. We wish you all the best for 2017! Kind regards from Bern Julia Allemann, Hotel Metropole Bern

Reviewed 18 December 2016 via mobile

Booking for the City Hotel Metropol but automatically transferred to an opposite hotel Kreuz with no explanation. Though room is clean and renovation is new. No earlier check-in arrangement even we arrived early at 9 am in the morning, and we must wait until 2pm for check-in. For lugguage storage, no marking of bag pieces and numbers which may cause...

Thank Lily Y
Oslo, Norway
Reviewed 17 December 2016

This hotel is located just a short walk from the railroad station in the direction of the old town. The reception was very helpful. When we checked in we were given a ticket for free rides with the busses and trams in the city, that was appreciated very much. Our room was spacy enough but we lacked drawers. The room...

Thank Bjorn44
Rome, Italy
Reviewed 16 November 2016 via mobile

Very good location (few meters from Bern central station), clean and welcoming hotel, very kind staff. Only about the breakfast, I see margin for improvement: no cakes, no coffee machine for an espresso. Surely I'll come back during my next business trips.

Thank Massimiliano A
Giulianova, Italy
Reviewed 5 November 2016

The hotel is centrally located, it's staff is very helpful, nice, but If I go to Bern once again, I will not choose this hotel. Overpriced for what it is: old and kind of decrepit, even if it is not so, the bathroom is sinking into ugliness, and not well kept. No outlets, I had to plug both iPad and...

Thank GioryNiezen
Olonzac, France
Reviewed 27 October 2016

In relatively close walking distance to the station, my tour operator booked me in this hotel for convenience of access. Certainly all other hotels I saw between the station and this hotel were of much superior quality, so I presume this was chosen because of price. However, whatever was paid, it was not worth it. I arrived later than planned...

Adelaide, Australia
Reviewed 24 October 2016

The hotel was booked online for a 1 night stay The room was described as an Easy Double Room .It cost us the ridiculous price of CHF164. It was chosen for its central position,and proximity to Railway Station. Due to a family commitment, we were unable to book in personally during the day, but our Swiss relative was able to...

Thank buob2016

92 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (69)
Hotel & Grounds (15)
View from Room (4)
Bathroom (12)
Room/Suite (14)
Dining (1)
Other (23)

Management photos: Courtesy of the property manager

All Management Photos (23)
Hotel & Grounds (1)
Room/Suite (9)
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bern hotels
0.0 km away
Hotel Kreuz Bern
Hotel Kreuz Bern
#22 of 30 in Bern
342 reviews
0.7 km away
Hotel National AG
Hotel National AG
#25 of 30 in Bern
224 reviews
0.1 km away
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel City am Bahnhof
0.3 km away
Hotel Goldener Schlussel
0.2 km away
Hotel Baren am Bundesplatz
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the City-Hotel Metropole. Our centrally situated city-hotel offers 103 beds in 59 functional furnished single-, double- and triple rooms. Benefit from the ideal location. A wide cultural offer and attractive shopping facilities under the arcades of Berne are within walking distance. Only a few steps from the main station and right next to the capacious public parking garage you can reach us either by public transport or by car. ... more   less 

Additional Information about Hotel Metropole

Address: Zeughausgasse 28 | 3011 Bern, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 8,636 - ₹ 14,371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and Priceline so you can book your Hotel Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swiss q Metropole Hotel Bern
Bern Swiss q Metropole
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
2 questions
Ask a question
Rochester, New York

See all questions (2)

Questions? Get answers from Hotel Metropole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not air-conditioned.”
 of 5 bubbles PeterDYYZ, 14 Oct 2016 | Read review
“Very comfortable ,convenient location to the railway station and plenty of good restaurants around”
 of 5 bubbles wilsonb741, 18 Sep 2016 | Read review
“Avoid rooms by the elevator and street.”
 of 5 bubbles StockholmKindaGuy, 13 Aug 2016 | Read review
“Ask for a room at the back. Front rooms are very noisy.”
 of 5 bubbles April0304, 18 May 2016 | Read review
“rooms to the courtyard are quieter”
 of 5 bubbles Katharina9787, 12 Apr 2016 | Read review
5 of 5