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Hotel Metropole

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Hotel Metropole
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227 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 4 weeks ago via mobile

Very nice hotel, beautiful room, friendly staffs and good breakfast. Its location had been my first priority before my arrival and I didn't expect much about the other things. Then I found out every thing is really good in the hotel. In a word perfect 👍🏻

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Helpful?
Thank Ali N
Roger B, Geschäftsführer at Hotel Metropole, responded to this review

Dear guest. Thank you for your rating. We are happy to read that you enjoyed your stay in our Hotel. We hope to welcome you again in our hotel. We wish you all the best for 2017! Kind regards from Bern Julia Allemann, Hotel Metropole Bern

Reviewed 4 weeks ago via mobile

Booking for the City Hotel Metropol but automatically transferred to an opposite hotel Kreuz with no explanation. Though room is clean and renovation is new. No earlier check-in arrangement even we arrived early at 9 am in the morning, and we must wait until 2pm for check-in. For lugguage storage, no marking of bag pieces and numbers which may cause...

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Helpful?
Thank Lily Y
Oslo, Norway
Reviewed 5 weeks ago

This hotel is located just a short walk from the railroad station in the direction of the old town. The reception was very helpful. When we checked in we were given a ticket for free rides with the busses and trams in the city, that was appreciated very much. Our room was spacy enough but we lacked drawers. The room...

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Thank Bjorn44
Rome, Italy
Reviewed 16 November 2016 via mobile

Very good location (few meters from Bern central station), clean and welcoming hotel, very kind staff. Only about the breakfast, I see margin for improvement: no cakes, no coffee machine for an espresso. Surely I'll come back during my next business trips.

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Helpful?
Thank Massimiliano A
Giulianova, Italy
Reviewed 5 November 2016

The hotel is centrally located, it's staff is very helpful, nice, but If I go to Bern once again, I will not choose this hotel. Overpriced for what it is: old and kind of decrepit, even if it is not so, the bathroom is sinking into ugliness, and not well kept. No outlets, I had to plug both iPad and...

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Helpful?
Thank GioryNiezen
Olonzac, France
Reviewed 27 October 2016

In relatively close walking distance to the station, my tour operator booked me in this hotel for convenience of access. Certainly all other hotels I saw between the station and this hotel were of much superior quality, so I presume this was chosen because of price. However, whatever was paid, it was not worth it. I arrived later than planned...

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Thank JACACW
Adelaide, Australia
Reviewed 24 October 2016

The hotel was booked online for a 1 night stay The room was described as an Easy Double Room .It cost us the ridiculous price of CHF164. It was chosen for its central position,and proximity to Railway Station. Due to a family commitment, we were unable to book in personally during the day, but our Swiss relative was able to...

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Thank buob2016
Toronto, Canada
Reviewed 14 October 2016

The Hotel Metropole is centrally located on Zeughausgasse, a one-block street that boasts 3 hotels. The other two are decidedly better: the Kreuz (which also manages the Metropole) and the Best Western Hotel Bern. The Metropole's location and its reception staff are its redeeming features. Everything else is nondescript. I reserved a week in advance, and paid 220CHF per night....

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Thank PeterDYYZ
Ontario, Canada
Reviewed 9 October 2016

It is a very old hotel with small rooms and even smaller bathroom...bathroom is so small that there is no sink inside it, but only one sink right beside the bed...everything including carpet etc. looks very old and needing some refurbishment..staff was friendly and breakfast buffet quite good....very near the train station

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Thank Ipsita M
Melbourne, Australia
Reviewed 18 September 2016

Excellent hotel.great staff.The breakfast buffet was magnificent Crystal the trainee receptionist was excellent,very helpful and definitely an asset.,so was the evening receptionist lady. The only disadvantage was our room being 215 was right over the restaurant and was very noisy during the night. Once again many thanks for an excellent stay and we will be back

Review collected in partnership with Amoma.com
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Helpful?
Thank Wilson B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the City-Hotel Metropole. Our centrally situated city-hotel offers 103 beds in 59 functional furnished single-, double- and triple rooms. Benefit from the ideal location. A wide cultural offer and attractive shopping facilities under the arcades of Berne are within walking distance. Only a few steps from the main station and right next to the capacious public parking garage you can reach us either by public transport or by car. ... more   less 

Additional Information about Hotel Metropole

Address: Zeughausgasse 28 | 3011 Bern, Bern 3011, Switzerland
Region: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: ₹ 9,011 - ₹ 13,956 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropole 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Swiss q Metropole Hotel Bern
Bern Swiss q Metropole
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropole staff and other travellers.
2 questions
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Rochester, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not air-conditioned.”
 of 5 bubbles PeterDYYZ, 14 Oct 2016 | Read review
“Very comfortable ,convenient location to the railway station and plenty of good restaurants around”
 of 5 bubbles wilsonb741, 18 Sep 2016 | Read review
“Avoid rooms by the elevator and street.”
 of 5 bubbles StockholmKindaGuy, 13 Aug 2016 | Read review
“Ask for a room at the back. Front rooms are very noisy.”
 of 5 bubbles April0304, 18 May 2016 | Read review
“rooms to the courtyard are quieter”
 of 5 bubbles Katharina9787, 12 Apr 2016 | Read review
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