We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Bern Westside

Traveller (233)
Room & Suite (119)
Video
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car.
Read more
Property amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
52Somewhat walkable
Grade: 52 out of 100
12Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
559Reviews
278Photos
6Q+A
53Room tips
Traveller rating
  • 202
  • 263
  • 66
  • 22
  • 6
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This hotel is nothing like a US Holiday Inn. It’s a much nicer hotel in a different category. It also comes with amazing perks: a public transportation card for everyone who stays in the room, for all the days of your stay. And as if that’s not enough, it also comes with passes
Read more
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded 2 weeks ago
Dear FromWindyCity Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside. I am so glad and happy to hear that you had an excellent time here in Bern, especially at the Holiday Inn Bern Westside. Whenever you are coming back to vivit the Bernaqua Spa again, you know which hotel to book. ;-) Best regards and safe travels Marcel E. Pernet
Read more
Standard hotel from Holidai In chain. Away from the city center about 25 minutes by tram number 8 whose station is right in front of the hotel. For those who have breakfast a very important meal, the hotel has a very poor choice for a 4-star hotel. The staff is very kind and
Read more
Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded 4 weeks ago
Dear Scenic19009440887 Thank you for taking the time to tell us about your experience at Holiday Inn Bern Westside. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Céline Morgenegg Assistant Front Office Manager
Read more
when anything falls down at neighbour's or below or anywhere, I always woke up - the floors are so loud. and the room was 21 degrees when I came and it didnt heat up to more than 22 degrees, according to the heating, but I felt even much colder. I had to use 2 blankets and my
Read more
Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded 9 Dec 2018
Dear Nomad18708809760 Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside and also the nice words about the receptionists. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. For your preferred temperature, our staff would have been more than happy to assist you in order to bring the perfect temperature in your room to life, as turning the A/C to full throttle never brings the wished for status, no matter cold or warm. Next time let us know and we are going to help you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, if you would give us the chance to do so. Sincerely, Stefanie Hubacher
Read more
Everything was destroyed when I saw the glass doors in the room. We were a couple and it's the most uncomfortable feeling a guest could have in a hotel! Also, the wc-brush was in a terrible condition. We asked the reception to replace it & that happened after 2 hours. Still,
Read more
Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Manager at Holiday Inn Bern Westside
Responded 7 Dec 2018
Dear mars D Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies. I am very sorry to hear that you "hate the wc-glass-door concept". Hate is such a strong word. Nevertheless, the brush should have been exchanged within minutes and I forwarded this to our housekeeping staff in order to change this. Thank you very much for sharing this with us. For your preferred temperature, our staff would have been more than happy to assist you in order to bring the perfect temperature in your room to life, as turning the A/C to full throttle never brings the wished for status, no matter cold or warm. Next time let us know and we are going to help you. However, as you have not mentioned this fact, I am not stressing this point any further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, if you would give us the chance to do so. Last but not least, I am very thankful for your kind words about our staff members :-) - I will share your feedback with them the next moment possible! Sincerely, Marcel Pernet
Read more
The location is fantastic. The bed was the best in Europe so far. You are attached to a mall that also has a water and spa playground. They give you free public transportation tickets and 3 hours at the water spa place with your room. The manager Mirena and front desk lady
Read more
Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded 1 Nov 2018
Dear Kristie C Thank you for taking the time to tell us about your experience at Holiday Inn BERN - WESTSIDE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at +41 031 385 24 00 or fom@hi-bw.ch. Sincerely, Stefanie Hubacher Front Office Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
cafe de cortesía
PreviousNext
12345624
Hi, I'm sorry. I have no idea on that as I did not drive there.
0 votes
Show all answers
The station is Bern Brunnen Westside. From Zurich airport it's about 1h 30, depending on whether you change once or twice. You can easily plan the route at the SBB web site and it's worth downloading the SBB app too as it will show you the platforms and times. Easiest route is to change at Bern (the main station). I don't remember a fridge in the room though. If you need it for medication, remember that most mini bar fridges don't get that cold (my son has that need too). If you ask at reception they will sometimes store your medication in the hotel fridge if it's well sealed.
0 votes
Show all answers
Hi Tammy Thank you for your honest interest. You could easily reach the Holiday Inn Bern Westside by train within a few minutes. While arriving from Zermatt by train you will arrive either at track Nr. 1 or 2 in the main station Bern, where you also get your connecting train at track Nr. 12 either section B or A. And the best news besides for you: If you get a confirmation from our Hotel for your stay, you could use the public transport in Bern for free. So, please do not hesitate to contact us directly info@hi-bw.ch for further information. We are looking forward to welcome you soon in Bern at the Holiday Inn Bern Westside. Kind regards Philipp Probst GM
0 votes
Dear Stella Beside the breakfast you will also get a welcome glas of freshly Prosecco and a fruit platter in your room for your refreshing. Indeed, there is a free 3h access to the bernaqua SPA and fitness area. And please feel free to contact us by eMail. Kind regards Philipp Probst
0 votes
Dear stellla 1215 Thank you for your interest in staying in the Holiday Inn Bern Westside during your next visit in Bern. We do have bathtubs in our twin rooms. And of course you could visit bernaqua, where you could choose a variety of different SPA treatments. For you, as our honourable guest, this service is free of charge! And it is our pleasure to support you with further questions. Do not hesistate to contact us, also for your booking: info@hi-bw.ch Looking forward to welcome you soon in Bern Kind regards Philipp Probst
0 votes
PreviousNext
12
"rooms need to be heated all the time, not starting when passenger arrives. flooring with cover to avoid the loud noise from neighbour."
"If you don't like the "wc-glass-door" concept, this is not a hotel for you!"
"Get a high floor for best view. 2nd floor is business office and tends to be busy and more noisy. "
"room on the top floor"
"Higher floor gives better views"
PreviousNext
12345611
PRICE RANGE
US$ 125 - US$ 235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bern-westside hotel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
144
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing