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Holiday Inn Bern Westside

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Traveller (237)
Room & Suite (119)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car.
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Property amenities
Restaurant
Pool
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
566Reviews
282Photos
6Q+A
53Room tips
Traveller rating
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Popular mentions
Very nice hotel in an ideal location (near the motorway exit and in front of a tram & train station to go easily to the city centre). Staff very friendly and professionnal, we can feel like home. Good breakfast with a wide choice of products.
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Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded 3 weeks ago
Dear Carolet346 Thank you for taking the time to write about your experience here at the Holiday Inn Bern Westside. I am very happy that you were able to make you "feel at home." It`s the nicest words to express, that we did a great job. I wish you a lovely rest of the week! Best regards Marcel Pernet
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We were 2 adults plus 2 young kids and therefore needed a room for 4. Impossible to book such a room in Bern Westside according to the website. So we booked by phone through the IHG service who found such a room for us, promising us two additional beds for the kids. Arriving at
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Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded 4 weeks ago
Dear Cory83 Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Holiday Inn, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Hubacher
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A very nice hotel, clean rooms, very friendly personnel, 2 minutes walk to railway station. Breakfast is very good as can be expected from this hotel and they serve very nice small bites up to late in the evening, which is very nice if you arrive late.
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Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded 5 weeks ago
Dear Paradise37748074485 Thank you for taking the time to tell us about your experience at Holiday Inn Bern Westside. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Céline Morgenegg Assistant Front Office Manager
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Excellent facilities and best infrastructure! The availability of public transport is second to none. Wide diverse offering of cultural and social activities. ttached to a sport center and shopping mall with large cinema offering. Will come here some time for a short holiday!
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Review collected in partnership with this hotel
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded 5 Feb 2019
Dear phankelshepherd Wow! I am delighted to hear what you say about the Holiday Inn Bern Westside! Thank you very much for taking the time to write us an review about your last stay and I am loking forward to welcome you again, for a short or a long holiday! Best regards Marcel Pernet
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This hotel is nothing like a US Holiday Inn. It’s a much nicer hotel in a different category. It also comes with amazing perks: a public transportation card for everyone who stays in the room, for all the days of your stay. And as if that’s not enough, it also comes with passes
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Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded 7 Jan 2019
Dear FromWindyCity Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside. I am so glad and happy to hear that you had an excellent time here in Bern, especially at the Holiday Inn Bern Westside. Whenever you are coming back to vivit the Bernaqua Spa again, you know which hotel to book. ;-) Best regards and safe travels Marcel E. Pernet
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Meeting room
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12345624
Hi, I'm sorry. I have no idea on that as I did not drive there.
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The station is Bern Brunnen Westside. From Zurich airport it's about 1h 30, depending on whether you change once or twice. You can easily plan the route at the SBB web site and it's worth downloading the SBB app too as it will show you the platforms and times. Easiest route is to change at Bern (the main station). I don't remember a fridge in the room though. If you need it for medication, remember that most mini bar fridges don't get that cold (my son has that need too). If you ask at reception they will sometimes store your medication in the hotel fridge if it's well sealed.
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We are coming from Zermatt by train. How close are you to the train station? Which station is it?
Hi Tammy Thank you for your honest interest. You could easily reach the Holiday Inn Bern Westside by train within a few minutes. While arriving from Zermatt by train you will arrive either at track Nr. 1 or 2 in the main station Bern, where you also get your connecting train at track Nr. 12 either section B or A. And the best news besides for you: If you get a confirmation from our Hotel for your stay, you could use the public transport in Bern for free. So, please do not hesitate to contact us directly info@hi-bw.ch for further information. We are looking forward to welcome you soon in Bern at the Holiday Inn Bern Westside. Kind regards Philipp Probst GM
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Dear Stella Beside the breakfast you will also get a welcome glas of freshly Prosecco and a fruit platter in your room for your refreshing. Indeed, there is a free 3h access to the bernaqua SPA and fitness area. And please feel free to contact us by eMail. Kind regards Philipp Probst
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Dear stellla 1215 Thank you for your interest in staying in the Holiday Inn Bern Westside during your next visit in Bern. We do have bathtubs in our twin rooms. And of course you could visit bernaqua, where you could choose a variety of different SPA treatments. For you, as our honourable guest, this service is free of charge! And it is our pleasure to support you with further questions. Do not hesistate to contact us, also for your booking: info@hi-bw.ch Looking forward to welcome you soon in Bern Kind regards Philipp Probst
0 votes
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12
"rooms need to be heated all the time, not starting when passenger arrives. flooring with cover to avoid the loud noise from neighbour."
"If you don't like the "wc-glass-door" concept, this is not a hotel for you!"
"Get a high floor for best view. 2nd floor is business office and tends to be busy and more noisy. "
"room on the top floor"
"Higher floor gives better views"
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12345611
PRICE RANGE
US$ 140 - US$ 254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn bern-westside hotel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
144
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