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26/11/2017 27/11/2017
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    Novotel Basel City

    Grosspeterstrasse 12, Basel 4052, Switzerland
    011 41 61 588 11 68
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    26/11/2017 27/11/2017
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    US$ 143
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    Traveller (62)
    Room & Suite (10)
    Dining (3)
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    Overview
    • Excellent41%
    • Very good46%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (341)
    Traveller rating
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    1 - 5 of 149 reviews

    Reviewed 1 week ago via mobile

    Sad to see corners being cut at what was a first choice location- where has the Nespresso machine gone? Room still really nice and clean - fresh looking though. No iron in the room which is a pain. But overall still not bad for Basel.More

    Thank RosBar40
    Response from Max l, Manager at Novotel Basel CityResponded 1 week ago

    Dear RosBar40 Thank you very much for taking your time to send us your review. The missing items you mentioned are available on our executive rooms. Even you stay in our "Standard" rooms you may just ask the reception team and we bring irons to...More

    Hotel's Favourite
    Reviewed 1 October 2017 via mobile

    This hotel is very nice. When you first walk in it looks like a high class place. When we walked in there was free ice tea. Very good. The rooms are amazing. Bathroom is very nice. Shower has a switch to switch on and off...More

    Thank Ivanshantel
    Response from Max l, Manager at Novotel Basel CityResponded 3 October 2017

    Dear Ivanshantel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Max Lavori Room Division Manager Novotel Basel City

    Reviewed 4 weeks ago

    This is good business hotel close to the Main Railway Station. Additionally tram lines are easy to use and there are many stops close to the hotel. Breakfast is good and there was plenty of good quality choices. Rooms are large and modern style gives...More

    Thank Anna-Loviisa
    Response from Max l, Manager at Novotel Basel CityResponded 4 weeks ago

    Dear Anna-Loviisa, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Lavori Room Division Manager Novotel Basel City

    Reviewed 11 October 2017

    the hotel is good,clean,comfortable.the reception staff very friendly and helpful,the cleaning ladies good.they have free mineral water in the rooms,a boiler,i don't know if the coffee is free?the breakfast is good and the waiters very polite.the problem is that they will ask for 350chf,deposit when...More

    Review collected in partnership with Wizz Tours
    Thank aurica427
    Response from Max l, Manager at Novotel Basel CityResponded 12 October 2017

    Dear aurica247 Thank you very much for taking you time to send us your feedback. We are very happy that we could meet your expections with our service and friendliness. While arriving we do take your credit card as an guarantee, the authorization will only...More

    Reviewed 28 September 2017

    One night stay en-route between Interlaken and home in U.K. Friendly and helpful reception staff. Room very good. Housekeeping not up to standard as shower soap was empty. Reported to reception and housekeeping came to room while we we at dinner, cleaned shower but left...More

    Review collected in partnership with Accorhotels.com
    Thank N2198WIronaldw
    Response from Max l, Manager at Novotel Basel CityResponded 3 October 2017

    Dear N2198WIronaldw Thank you very much for send us your feedback. First at all we are very sorry for the inconvenience during your stay. We forwarded your comments about the housekeeping issue to avoid any further inconveniences. And know thank you about your great comments...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 128 - US$ 259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Basel
    • #11 Luxury Hotel in Basel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Booking.com, ACCOR, Orbitz, TripOnline SA, Hotwire, Agoda, Cancelon, Hotels.com and HotelQuickly so you can book your Novotel Basel City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Basel >
    • Basel >
    • St. Alban
    Add Photo Photos
    Traveller (62)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (62)
    Bathroom (3)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Basel Main Station
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    .77 km away
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    Ask a question
    Questions & Answers
    MyGlutenFreeTravels
    18 August 2017|
    AnswerShow all 2 answers
    Response from Mauro G | Reviewed this property |
    The car park is exactly under the hotel but to find the access is a bit complicated. It's a sharing car park with IBIS Hotel.
    0
    Votes
    Google Translation
    MyGlutenFreeTravels
    8 May 2017|
    AnswerShow all 2 answers
    Response from Max l | Property representative |
    We do offer gluten free breakfast. Please just ask our breakfast staff while having breakfast. Thank you Max Lavori Novotel Basel City
    1
    Vote
    Google Translation
    MyGlutenFreeTravels
    8 May 2017|
    Answer
    Response from Max l | Property representative |
    HI. Yes. the price is still the same. Looking forward to have you back. Kind regards Max Lavori Novotel Basel City
    1
    Vote
    Google Translation
    Room Tips
    "Some noise of traffic and trams in case your windows are ahead to the street"
    Read review
    "I think they're all the same - quiet!"
    Read review
    "Get a room at the back (odd numbers) to avoid the worst of the traffic and tram noise – the trains at the..."
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    "Odd numbered rooms on higher floors (5) are away from the tram and traffic noise."
    Read review
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