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Airport Hotel Basel

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Traveller (167)
Room & Suite (107)
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Overview
  • Excellent47%
  • Very good40%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“free shuttle”(18 reviews)
“the bus”(53 reviews)
“casino attached”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (760)
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179
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8
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200
179
50
19
8
Show reviews that mention
All reviewsfree shuttlethe buscasino attachedshuttle servicean early flightvending machinewelcome drinkcity centrebusiness triphotel is modernroom keyfamily roomreception staffconvenient locationstayed here for one nightspacious roomnice breakfast
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1 - 5 of 456 reviews
Reviewed 5 days ago

Before arriving I messaged hotel using a WhatsApp number on their website to request a pick-up at the train station (their website offers this service) No one bothered to reply or acknowledge that message. We travelled by public transport, which was fine, as there's a...More

Thank Sean M
Response from Dimitris A, General Manager at Airport Hotel BaselResponded 2 days ago

Dear Sean, thank you for taking the time to share your experience with us. In regards to the incident you describe that occurred in the luggage storage, please allow us to apologize. We would like to clarify that during that day a very large number...More

Hotel's Favourite
Reviewed 28 December 2017 via mobile

Brilliant welcoming staff who went out of their way to help and advise about transport into the city, things to do and liaison with the airline for us. We couldn’t have wished for a better place to rest up for a couple of days.More

Thank travelwise184
Response from Dimitris A, General Manager at Airport Hotel BaselResponded 2 January 2018

Dear guest, thank you for staying with us and for taking the time to share your experience. We are glad to see that you really enjoyed your stay and had such a positive experience with our staff and our facilities. We thank you for your...More

Reviewed 1 week ago via mobile

When you walk into the lobby of this hotel, you will find yourself in a seedy looking red walled bar. Check in takes place at the bar between the beer and the Bloody Mary's. The hallways smell institutional, and the rooms we saw smelled like...More

Thank mm9960
Response from Dimitris A, General Manager at Airport Hotel BaselResponded 4 days ago

Thank you for your comments. We feel very sorry to read all these insulting comments towards our Hotel, our values and the people who represent them. Your booking was a non-refundable reservation (clearly stated on the email confirmation you received when you made the booking)....More

Reviewed 2 weeks ago

Recently stayed at this hotel and had a wonderful time. We were greeted by the ever so friendly Antonio who ensured that we were taken care for our entire stay. There is complimentary airport pickup but it wasn't necessary because the public bus (No. 50)...More

Thank TaurusAngel
Response from Dimitris A, General Manager at Airport Hotel BaselResponded 2 weeks ago

Dear guest, thank you for taking the time to share your experience with us. We are delighted to read how enjoyable your stay was. We are happy that you had such a nice experience with our friendly staff. I will forward your kind words to...More

Reviewed 2 weeks ago

We stayed at this hotel under less than ideal circumstances as our flight had been cancelled for 2 days! However as soon as we arrived at the hotel the staff were really welcoming and friendly and Andrej on reception helped to reassure us that all...More

Thank EP30
Response from Dimitris A, General Manager at Airport Hotel BaselResponded 2 weeks ago

Dear guest, thank you so much for taking the time to share your experience with us. We are excited to read how much you enjoyed your stay at Airport Hotel Basel. We are very happy that we managed to meet your expectations and to be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$ 113 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 113 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (167)
Room & Suite (107)
Dining (9)
Pool & Beach (1)
Questions & Answers
Ask a question
NCginny2014
22 February 2017|
Answer
Response from Dimitris A | Property representative |
Good Morning, thank you very much for your request. Our shuttle bus runs from 6am to 10pm. We are able to take the reservation one day in advance. If there is no shuttle bus avaiable you can use the public bus, which runs... More
0
Votes
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NCginny2014
22 February 2017|
AnswerShow all 2 answers
Response from Stuart D | Reviewed this property |
That should have read "bus 50 goes straight to the airport"!!
0
Votes
photowiz2
15 March 2015|
AnswerShow all 4 answers
Response from Dimitris A | Property representative |
Thank you for your question. Yes the hotel will provide you with a free shuttle to the Airport. The shuttle service starts at 04:30. Please check the availability with the reception upon check in. Arriving at the Airport at... More
0
Votes
Room Tips
"If you arrive to Basel Airport, take a Taxi from the Swiss side to save on cost!"
Read review
"If you don't mind higher floors, the hotel is in a good location for the views of the city."
Read review
"High floor reduces road noise, so best on opposite side to main road."
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"Eat in the casino its great value. Get to know the 2 boys behind the bar, they are excellent and nothing is..."
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