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Swissotel Le Plaza Basel

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Traveller (197)
Room & Suite (156)
Dining (47)
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Overview
  • Excellent46%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“business hotel”(27 reviews)
“the congress”(13 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (884)
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All reviewsconvention centerbusiness hotelthe congresspillow menuroom servicetram stopnice hotelold townhotel is locatedthe hotel staffperfect stayacross the riverbreakfast buffetriver cruiseenjoyed my stayroom was largebusiness trip
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11 - 15 of 511 reviews
Reviewed 11 December 2017

I arrived in this hotel following a flight cancelled. The staff was extremely friendly and helpful. They transformed an horrible time with flight cancellation and trouble about the next day into a nice and relaxing time. The room are spacious, the AC is lighly noisy...More

Thank Voirailleurssijysuis
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 13 December 2017

Dear Voirailleurssijysuis We very much appreciate your friendly feedback - thank you very much for taking the time to share your experiences with us! Our entire team is delighted to learn that we could turn a difficult time into a relaxing and a enjoyable time....More

Reviewed 9 December 2017

I have had a very short stay in the hotel but i really enjoyed it. My room was luckily away from the construction noise. The receptionist who checked me in was extremely friendly and helpful, he is a senior gentleman and his welcome and check-in...More

Review collected in partnership with swissotel.com
Thank karolyl2017
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 11 December 2017

Dear karolyl2017 Thank you very much for your friendly input! We are so glad to read you positive words regarding our helpful and dedicated front desk team. Of course, it will be our pleasure to share your kind compliments with our colleagues. Further we hope...More

Reviewed 1 December 2017 via mobile

Checked in late, but good and fast registration. Room comes with free wifi, and room service is limited at midnight with spring rolls, spaghetti. Breakfast options fairly standard and gym is well equipped.More

Thank Szewee1968
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 5 December 2017

Dear Szewee1968 Thank you very much for sharing your experiences with us. Our entire team is delighted to learn that you appreciated the fast check-in service, the free WIFI in your room and the gym as well. We also read your comments regarding our room...More

Reviewed 24 November 2017

Staff was exceptionally attentive responsive to requests. Breakfast was amazing. Location was close to restaurants, bars, grocery store, tram lines. Enjoying the sights of Basel was enhanced by the great service and location of this hotel.More

Review collected in partnership with swissotel.com
Thank 166haroldh
Response from Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza BaselResponded 27 November 2017

Dear 166haroldh Thank you very much for your wonderful feedback! We are immensely touched by your heartfelt comments regarding our dedicated staff. Of course, we informed all our colleagues of your kind words. We are very glad that we could provide you with a personal...More

Reviewed 15 November 2017

Breakfast was very good-typically Swiss Offering Muesli -good fruit and pastries and coffee Good location Close to Hop on and Hop off Stop Stayed overnight as not far from embarkation for Ama River Cruise to the RhineMore

Thank Celia L
Response from deniseschneider2017, General Manager at Swissotel Le Plaza BaselResponded 17 November 2017

Dear Celia L, We very much appreciate your comments regarding your stay at the Swissôtel Le Plaza Basel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 132 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#11 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 132 - US$ 365 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Basel
#7 Business Hotel in Basel
#11 Luxury Hotel in Basel
#14 Romantic Hotel in Basel
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (197)
Room & Suite (156)
Dining (47)
Pool & Beach (1)
Amenities (26)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Michalstern
18 August 2017|
AnswerShow all 5 answers
Response from Marla A | Reviewed this property |
We were there less than a month ago and did not see any evidence of ongoing work.
1
Vote
Neofelis
13 February 2017|
AnswerShow all 7 answers
Response from BB111 | Reviewed this property |
when I stay there I use the valet parking, they give you a discount if you stay for more than one week
1
Vote
Pat D
24 January 2017|
AnswerShow all 5 answers
Response from Constance C | Reviewed this property |
Yes, taxis are available outside the hotel (down the street to the right a bit). Or, if you have a very early flight, the front desk can book you a taxi for a specific time (no extra cost).
2
Votes
Room Tips
"Ask for quiet room"
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"I always ask for a high floor and not close to elevator"
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"i was in 4 th floor and was quiet and nice"
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"Ask for a quiet room!"
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