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Swissotel Le Plaza Basel

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#15 of 51 Hotels in Basel
Certificate of Excellence
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Swissotel Le Plaza Basel
Swissotel Le Plaza Basel
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732 Reviews from our TripAdvisor Community

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Showing 433: English reviews
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Reviewed 1 week ago via mobile

Stayed here for a couple of nights last December. Its a good location as it is near public transport and has a lot of the best sites of Basel nearby. I enjoyed taking early morning and after-dinner walks around the area before and after my meetings. The rooms are of a comfortable size, clean and modern. Service is also good.

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Helpful?
Thank Jobetsfam
Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel, responded to this review

Dear Jobetsfam Thank you very much for being our guest and for taking your time to tell us your positive feedback. It is very nice to hear that you enjoyed our central location, our rooms and the service. Wonderful that you explored the area by taking walks. Hopefully you collected a lot of new impressions! We are happy that you...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We went to see the annual Fasnacht and the early morning Morgestraich at 4 a.m. on Monday morning. So we needed to overnight in Basel. And Le Plaza fit the bill. It is right on the parade route. A short walk to see the "Cliques" of the Morgestraich. The price on Expedia was very reasonable. It is a bright shiny...

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Helpful?
Thank Paul L
About Hotel's Favourite Review
Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel, responded to this review

Dear Paul L Thank you very much for taking your time and sharing your experiences after your stay. Wounderful to hear that you felt comfortable and welcome with us. Hopefully you enjoyed the Fasnacht and you will return the next year. We are looking forward to welcome you back again, Have a good time and a successful week! Best regards...

Dallas, TX
Reviewed 2 weeks ago

We spent several days in this hotel in March of 2017 and had a nice stay. The staff was always friendly and helpful at every encounter. Our room was a nice size and had two twin beds that could be pulled apart. The bathroom was beautiful, the rain shower was most excellent after a long day of walking. This hotel...

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Helpful?
Thank Pinker-Dallas
Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel, responded to this review

Dear Pinker-Dallas Thank you very much for taking your time to rate your stay. We are very glad that you enjoyed your stay with us and that you felt comfortable. Nice to hear that the room met your expectations and that you used the public transportation to explore the great city of Basel. Thank you again for your lovely feedback...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Stay here several times a year and it is consistently good with a warm welcome from staff. They have a pillow menu, huge breakfast buffet and there are a growing number of nearby restaurants as well as their own, Grill 25. Will keep returning no doubt.

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Helpful?
Thank HT1359
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear HT1359 Thank you for taking time to rate your overnights at Swissôtel Le Plaza Basel. Nice to hear that your stay was a great experience for you. It is always a pleasure to receive such lovely feedback. I will gladly share your comments with our team. We look forward to welcoming you soon again. Best wishes from Basel Brigitte...

Reviewed 19 February 2017

I came since 15/2/2017 in Basel to enjoy the city and participate in the German thrombosis Conference which is held in Basel. Upon arrival I was offered half the room they promote(????King, Queen or Twin beds???) in hotel site. both the dimension of the room and of the ....bed (180cmX90cm) were disproportionate for my size and for the 4 1/2...

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Helpful?
Thank Emmanouil H
Reviewed 10 February 2017

I have routinely stayed here over the past 5 years and highly regard the staff and facilities. Quiet location with super convienant tram access to the old town, which can also be easily walked to. Highly recommended.

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Helpful?
Thank ElmerSan
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear ElmerSan Thank you for your feedback which is very much appreciated. It is a pleasure to hear, that you enjoyed your stay with us and the service of our dedicated team. We hope to welcome you back soon and wish you a wonderful week. Best regards Brigitte Fritz General Manager

Fife
Reviewed 1 February 2017

My husband and I are just back from spending a weekend in the Presidents suite, it was gorgeous, the suite was out of this world, the staff were so very helpful and friendly and the food was amazing. Would definitely return

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Helpful?
Thank peteandangmcomish
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear peteandangmcomish What a wonderful feedback! Thank you very much! It has been a pleasure welcoming you at the Swissôtel Basel and we are very delighted, that you fully enjoyed your stay in our charming city. We hope to see you soon again and please let us know if there is anything we can do for you. Best regards, Brigitte...

Guildford, United Kingdom
Reviewed 28 January 2017 via mobile

Service and locations are excellent however the hotel needs some cosmetic work and a rethink on the functionality of the rooms. Corridors leading to bedrooms on 3rd floor are poorly maintained (faulty railings, worn out carpets and stains on walls) and in my rooms there were no shelf to put clothes on. It is an expensive 4 star hotel so...

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Helpful?
Thank Stephane S
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear Stephane S Thank you very much for your feedback. We are sorry to hear that we did not meet your expectations but are happy that you appreciated our dedicated staff and our convenient location. We are very thankful for your review. It is the best way to find out how to improve ourselves and the provided services. Please let...

Vancouver, Canada
Reviewed 25 January 2017

Very big room, breakfast was convenient. bus and tram right across the street would stay here again Front desk staff welcoming and friendly, the transit passes are free with stay. Close to shopping and atteractions

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Helpful?
Thank 3lorrainem
Swissotel_Le_Plaza, General Manager at Swissotel Le Plaza Basel, responded to this review

Dear 3lorrainem Thank you very much for taking the time to write us a feedback about your recent stay. We are delighted to hear that you enjoyed your stay and appreciated the service of our dedicated team. It was a pleasure having you as our guest and we are looking forward to welcoming you again soon. Have a wonderful weekend....

MARCH
Reviewed 22 January 2017 via mobile

Having spent a few nights here on several occasions now, I can say that my stays have always been pleasant one's, with very accommodating staff and clean and modern rooms. The hotel is located close to the town centre and just a short walk away from the River Rhine. The rooms come with a tea and coffee facility, well stocked...

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Helpful?
Thank westhamutdfc
Swissotel_Le_Plaza, Geschäftsführer at Swissotel Le Plaza Basel, responded to this review

Dear westhamutdfc I would like to thank you for taking the time to write us a Feedback about your stay. We very much appreciate those, as they help us to improve our services constantly. I am delighted to hear, that you were able to benefit from our convenient location and that you enjoyed our room service. We look forward to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Basel is not only a Swiss City with a big heart, with a smile on their face people from Basel proudly declare it a major city in pocket size format and they are right. The city by the Rhine offers everything you could wish for in a city trip. Culture and Business go hand in hand and only the sky is the limit. The same holds true should you decide to stay at the Swissotel Basel. No matter if you are traveling to the border triangle, the old town, the Rhine, the musical theatre or to other numerous sightseeing spots in Basel, all of which are in walking distance. Centrally located you will not only enjoy our elegant guest rooms but also real Swiss hospitality. Swissotel Basel provides 238 spacious rooms and suites with satellite LCD TV. Start your day right with a sumptuous breakfast at our Grill 25 restaurant or room service, make use of the complimentary newspaper, free wifi, complimentary use of our Puerovel Sport with a sauna and a steam room. Our concierge team would be delighted to assist in planning a day trip or assist in getting tickets to numerous Events and shows. Additionally our gusts truly value our pillow menu in the guestrooms as well as the espresso machine. Should you feel the need to discover even more of Basel and its surroundings, you can make use of your complimentary mobility ticket, which is provided to you for the duration of your stay to use the public transportation system, even for the day of your arrival and departure. ... more   less 

Additional Information about Swissotel Le Plaza Basel

Address: Messeplatz 25 | 4058 CH-Basel, Basel 4058, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: ₹ 8,182 - ₹ 36,654 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Le Plaza Basel 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Basel Swissotel Le Plaza
Hotel Style:
#7 Business Hotel in Basel
#10 Luxury Hotel in Basel
#13 Family Hotel in Basel
#14 Romantic Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Le Plaza Basel staff and other travellers.
14 questions
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Questions? Get answers from Swissotel Le Plaza Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a mobility pass - good on all local trams”
 of 5 bubbles ElmerSan, 10 Feb 2017 | Read review
“Presidents suite”
 of 5 bubbles peteandangmcomish, 1 Feb 2017 | Read review
“I heard no complaints on any room except for the heat. Everyone seemed to love the baths and beds.m”
 of 5 bubbles 989juliad, 22 Dec 2016 | Read review
“high floors”
 of 5 bubbles dushanko, 13 Dec 2016 | Read review
“3 lifts to all floors”
 of 5 bubbles Catons, 1 Dec 2016 | Read review
5 of 5