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Steinenschanze Stadthotel

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#2 of 51 Hotels in Basel
Certificate of Excellence
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Steinenschanze Stadthotel
Steinenschanze Stadthotel
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434 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Dublin, Ireland
Reviewed 2 days ago NEWvia mobile

I've been to Basel a few times in the last year and stayed in a few different hotels - but this is the best yet. It was spotlessly clean, friendly staff and beautiful garden. The room was a bit small for two people...but on this occasion I was traveling alone so it was OK. I'll be back in Basel later...

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Helpful?
Thank Adrian K
sugar mountain
Reviewed 6 days ago NEWvia mobile

We spent one night here on the way to our river cruise. It is a very comfortable, well located hotel with excellent service. An added bonus is your helping support a foundation that does charitable work

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Thank gary h
Boston, Massachusetts
Reviewed 1 week ago

My room was overlooking the garden, very quiet and incredibly clean.. It's only one bus stop from the central train station so it's very convenient. my single room was very small but very comfortable. Breakfast is also very good and when the weather is nice there's a lovely quiet garden in the back to sit in.

Review collected in partnership with this hotel
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Helpful?
Thank Mary S
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Mary Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host

Belgrade, Montana
Reviewed 1 week ago via mobile

This hotel is listed a a 3 Star hotel. We could easily say the quality is much more then that. 4 Star is what we would rank it. Very clean, warm welcome from the front desk staff, super informative, conveniently located, bus stop just across the street, walking distance from the downtown area where all the restaurants & shops were...

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Helpful?
Thank jeffreyshapiro
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "jeffreyshapiro" Thank you very much for your kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. As you have mentioned, we all give our best to offer...

Austin, Texas
Reviewed 1 week ago

Very nice and helpful staff. They gave us an all day bus card to use to see the sights. The hotel was clean and comfortable. They had a larger room available and gave it to us the room was clean and comfortable. The staff was very helpful. They gave us a transportation card to use for 24 hours . The...

Review collected in partnership with this hotel
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Helpful?
Thank Sandra S
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Sandra S" Thank you very much for your kind review. We as hotel always use any kind of feedback to improve the quality of our service. We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. That is why we match this "disadvantage" with the best service possible and those...

Washington DC, District of Columbia
Reviewed 2 weeks ago

This hotel has a wonderful and helpful staff. The room was clean and beautiful with some nice modern features, such as an electric blind that covers the window as needed. The breakfast was very good, and they packed a nice to-go breakfast for me to take on my early morning flight. Just a short walk to the old city. Highly...

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Thank cmbdc2017
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Cmbdc We thank you very much for your feedback. We hope that you enjoyed your "early bird breakfast" that we prepare for you and that you had a nice travel back to home. We hope that you will have the opportunity to welcome us again. Basel is a nice city with lot of museums and culturel events. Best regards...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Our stay at Steinenschanze was the cherry on top of a fabulous day in Basel. We were greeted with warm hellos and friendly smiles when we arrived. The 2 ladies at the front desk gave us an upgrade, but showed us both rooms so that we can make the best informed decision for ourselves. After a long day of walking...

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Helpful?
Thank dotlinyen
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Dotlinyen We thank you for your kind feedback. We are glad that you could appreciate our garden which is a nice surprise for our guests when they come back from their visit in the city and need a little break in a quiet and fresh area! As you mentioned it, all our rooms are different and when we have...

London, United Kingdom
Reviewed 4 weeks ago

I do not normally rate hotels that I have stayed in, but did want to take the opportunity to do it on this occasion. This hotel is simply outstanding in terms of service and comfort. The helpfulness of the staff and comfort in the hotel room as well as in the public areas just makes you feel like at home....

Review collected in partnership with this hotel
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Thank Thomas O
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Thomas O" Thank you for sharing this secret with everyone ;) And thank you so much for taking your time for rating us. We do appreciate that very much! We are glad to hear so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best...

Cedar Rapids, Iowa
Reviewed 15 March 2017 via mobile

We were pleasantly surprised by this rather dated hotel. Exceptionally clean and extremely hospitable staff in a great location. Will stay again. Very reasonably priced for Basel. They were also very nice and accommodating to our dog.

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Thank Markush63
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Markush" Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is always trying to give the best service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main...

Holzhausen, Germany
Reviewed 19 February 2017 via mobile

I stayed just one night in the hotel. The service when I arrived was very nice to start with. They took the time for me, explained everything for my stay, offered a glass of water and helped with my luggage. The room was small, but somehow they managed to have everything in there within the small square meters. Everything was...

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Helpful?
Thank Rocodil
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Rocodil" Firstly we would like to thank you for spending your time for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is offering an extraordinary service at the reception as well as during the breakfast. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Steinenschanze Stadthotel has everything you want from a modern and comfortable hotel: Ideally located in the center of Basel, near the old town and near the University of Basel, the museums and the most important institutions. Very easy access to the convention center and the Messe Basel: 9 minutes by car or 14 minutes by tram. Very good access to Airport Basel: 12 minutes by car or 30 minutes by bus. Contemporary urban design, friendly and bright Gstfreundlicher, likeable service, rich breakfast buffet with lactose and gluten-free, vegan offer. Free Wi-Fi. Not much indicated from the outside out: in this haven of peace and relaxation in the middle of the city. Here in the garden you can have breakfast in warm weather and take your aperitif to be. Or simply cuddle up with a good book on one of the comfortable garden chairs and listen to the whispering leaves. Give yourself a break from everyday life. In Steinenschanze Stadthotel. ... more   less 

Additional Information about Steinenschanze Stadthotel

Address: Steinengraben 69, Basel 4051, Switzerland (Formerly Minotel Steinenschanze)
Region: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: ₹ 8,064 - ₹ 13,918 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Steinenschanze Stadthotel 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Minotel Hotel Basel
Minotel Basel
Basel Minotel
Hotel Style:
#3 Best Value Hotel in Basel
#7 Romantic Hotel in Basel
#9 Business Hotel in Basel
#16 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Steinenschanze Stadthotel staff and other travellers.
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Plano, Texas
Issaquah, Washington
Wake Forest, North Carolina

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Questions? Get answers from Steinenschanze Stadthotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the front of the hotel, on a busy street, but it was still very quiet. The back of the hotel, might have a better view.”
jeans307, 12 Dec 2016 | Read review
“Away from main road.”
Lewis_DW1985, 9 Dec 2016 | Read review
“traffic wasn't too bad as the hotel has electric shutters which block light and sound”
469margaretk, 8 Dec 2016 | Read review
“We had a quiet room. Sound Prooofing seems vg”
Bauenmore, 3 Dec 2016 | Read review
“The window opens completely for ventilation. Something you don't see in many hotels for safety reasons..”
jhase6008, 17 Nov 2016 | Read review
5 of 5