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Steinenschanze Stadthotel

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#2 of 51 Hotels in Basel
Certificate of Excellence
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Steinenschanze Stadthotel
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396 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Norwich, England, United Kingdom
Reviewed 2 days ago NEW

Four of us stayed here in December for the Basel Christmas Market. It is a modern, clean and very welcoming hotel. Pros: Complementary Drink, Fruit and Snacks available in the lounge area in the evening. Friendly multi-lingual staff. Chocolates, Apples and Water available for free from front desk. The rooms are modern and clean. This is a very nice hotel....

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Helpful?
Thank Lewis_DW1985
Reviewed 3 days ago NEW

Stayed here for 2 nights. The staff were very welcoming and helpful. Nothing was too much trouble. The room was very comfortable and very roomy. Great facilities ( although the bathroom was very hot, due to the towel racks) The location of this hotel is perfect being a 5 min stroll into the shopping area of the old town. What...

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Helpful?
Thank Margaret K
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Margarete K" Thank you very much for taking your time to give the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why...

Qualicum Beach, Canada
Reviewed 4 days ago NEW

We enjoyed the pleasant welcome from the staff on our early arrival and their continued assistance. It was close to downtown. Did not use the included transit pass so would have liked the option not to have to have it. The room was clean and finished nicely. A chair or second bench for our two suitcases would have helped.

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Helpful?
Thank Janice T
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Janice T" It gave me great pleasure to read your kind words regarding your recent stay at Steinenschanze Stadthotel We are thrilled to know that you enjoyed your stay with us and your comments regarding our staff made me especially proud! Please rest assured that I will share your kind words with the entire team. The transit pass is...

Cambridge, United Kingdom
Reviewed 5 days ago NEW

The staff are perhaps the most friendly and helpful that we have experienced. Really nice. Although the room we chose was small the excellent location (right by the old town) made it very convenient. We will definitely stay there again.

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Helpful?
Thank Eddie P
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Eddie P" Thank you very much for your kind review. We always use any kind of feedback to improve the quality of our service. We are fully aware, that some of our rooms are smaller than the "standard" in other countries or categories. We match this "disadvantage" with the best service possible. We are glad to hear, you enjoyed...

Norwich, United Kingdom
Reviewed 1 week ago NEWvia mobile

Came to Basel for a long weekend with my mum . Hotel is a good location , quiet , but only 5 mins walk to the market and main shopping streets and historic centre . Easy bus ride to main train station with free shuttle bus to airport . Good quality of buffet breakfast and always a friendly welcome from...

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Helpful?
Thank Helena D
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Helena D Dear Mrs. Helena D Thank you very much for taking time to give us your feedback. Your opinion is important for us. As you mentioned it, we always try to be helpful and attentive at the wishes from our guests. We know how important it is to find a nice and clean room after a long day...

Timaru New Zealand
Reviewed 1 week ago

A very handy hotel to the old town-shops transport, museums. There is a complimentary time out room adjacent to the restaurant which provides tea, coffee, rinks and a small range of papers-a great place to unwind away from one's room and tiring touring. The staff are extremely helpful. There is an air of friendliness which is more Thant being just...

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Helpful?
Thank Bauenmore
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Bauenmore We thank you very much for your nice feedback which is very helpful for us. We are glad that you enjoyed your welcome in our lounge area. During the summer our guests can also appreciated a fresh drink after work or after visiting the city in our garden! But also December is a nice season to spend a...

Hanoi, Vietnam
Reviewed 1 week ago

Found this hotel for a romantic weekend in Basel. Chose it because of its perfect location between the old town and the train station as well as for the look of the rooms. It turned out to be much more, a true experience. Rooms are nice and clean (they renovated last year). Small but well thought out. Free water fountains...

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Helpful?
Thank Strucica
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Stucica" We would like to thank you for your kind feedback. We share the reviews with all team members, everyone will be glad to hear that you enjoyed your stay. Your description of our Hotel is nice and complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room...

bedford
Reviewed 1 week ago via mobile

Just returned from 3 nights in Basel this being my 6th visit to the city but first that involved no work. After a little searching i booked the Steinenschanze for a mix of price and location. I must say i can not recommend this hotel enough. The staff are very welcoming and helpful the hotel is very clean and modern....

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Helpful?
Thank paul98wall
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "paul98wall" Firstly we would like to thank you for your kind review on Stadthotel Steinenschanze. As you have mentioned, our staff is always trying to give the best service at the reception as well as during the breakfast. One of the main reason, why guest book our hotel is the convenient location. The old town with the tourist attractions,...

London, United Kingdom
Reviewed 1 week ago

I've been going to this hotel for some years now. It's in a convenient location when it comes to city centre. Recently they went through a renovation and it's very nice now. A very nice added perk that was not there before is the free water to drink. The only little problem I always have in there is the fact...

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Helpful?
Thank Davide G
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Davide G" Thank you for taking your time for your kind feedback. Our hospitality with the good service and great breakfast buffet will remain and we are delighted that we have a spacious modern entrance, now after the renovation. Also the single room overlooking the garden will are chic with new bathrooms and showers and a completely new quality...

Reviewed 2 weeks ago

I spent three nights with my family. The experience was literally flawless very nice people, friendly, solution oriented. And proactive in finding solution and proposing ideas. I truly have never been in such a nice hotel with this kind of customer approach. it was amazing

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Helpful?
Thank Paolo R
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Mr. Paolo R. Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. We hope you could also enjoy our breakfast? Our breakfast cook is always imagine new recipes to surprise our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Steinenschanze Stadthotel has everything you want from a modern and comfortable hotel: Ideally located in the center of Basel, near the old town and near the University of Basel, the museums and the most important institutions. Very easy access to the convention center and the Messe Basel: 9 minutes by car or 14 minutes by tram. Very good access to Airport Basel: 12 minutes by car or 30 minutes by bus. Contemporary urban design, friendly and bright Gstfreundlicher, likeable service, rich breakfast buffet with lactose and gluten-free, vegan offer. Free Wi-Fi. Not much indicated from the outside out: in this haven of peace and relaxation in the middle of the city. Here in the garden you can have breakfast in warm weather and take your aperitif to be. Or simply cuddle up with a good book on one of the comfortable garden chairs and listen to the whispering leaves. Give yourself a break from everyday life. In Steinenschanze Stadthotel. ... more   less 

Additional Information about Steinenschanze Stadthotel

Address: Steinengraben 69, Basel 4051, Switzerland (Formerly Minotel Steinenschanze)
Region: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: ₹ 7,944 - ₹ 15,153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Steinenschanze Stadthotel 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Minotel Hotel Basel
Minotel Basel
Basel Minotel
Hotel Style:
#4 Best Value Hotel in Basel
#7 Romantic Hotel in Basel
#9 Business Hotel in Basel
#16 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Steinenschanze Stadthotel staff and other travellers.
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Questions? Get answers from Steinenschanze Stadthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from main road.”
 of 5 bubbles Lewis_DW1985, 9 Dec 2016 | Read review
“traffic wasn't too bad as the hotel has electric shutters which block light and sound”
 of 5 bubbles 469margaretk, 8 Dec 2016 | Read review
“We had a quiet room. Sound Prooofing seems vg”
 of 5 bubbles Bauenmore, 3 Dec 2016 | Read review
“The window opens completely for ventilation. Something you don't see in many hotels for safety reasons..”
 of 5 bubbles jhase6008, 17 Nov 2016 | Read review
“Not sure there is a bad room in the hotel”
 of 5 bubbles siouxchap, 22 Oct 2016 | Read review
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