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Pullman Basel Europe Hotel

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#7 of 51 Hotels in Basel
Certificate of Excellence
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592 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Basel Europe Hotel
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Showing 291: English reviews
Geneva, Switzerland
Reviewed 18 August 2015

We came to Basel to watch the Lion King at Musical Theater Basel. The hotel is a 10 minutes walk from there. The hotel was recently renovated so it had that "new" vibe to it. The room is spacious and very high tech. The light intensity is controlled via monitors on the wall and the bathroom lights had different settings...

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Helpful?
Thank Julieange
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Julieange, thank you very much for taking the time to provide us your feedback. It is a pleasure to read that you enjoyed staying with us ! We opened the Pullman Basel Europe last year in march therefore we are one of the most modern hotels in town. I am looking forward to welcome you the next time. Kind...

Penang Island, Malaysia
Reviewed 16 August 2015

This recently refurbished hotel offers the latest in hotel technology, just amazing what modern technology can do for your comfort! This is spiced up by the extremely friendly staff. The sumptuous breakfast is quite something for spartan Switzerland.

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Helpful?
Thank LaohuPenang
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear LaohuPenang I would like to thank you very much for your lovely feedback on tripadvisor ! It makes us proud to read that you were totally satisfied with our modern property. We are definitly one of the most modern hotel in town due to the reason that we opened the Pullman Basel Europe last year in march. I am...

Evesham, United Kingdom
Reviewed 16 August 2015

We stopped here en-route from Northern Italy returning home. There is underground parking at 20CHF, not cheap but do you really want to find somewhere else to park in a city you don't know - we didn't. However the lift up to the hotel takes you to all floors. Nothing special from outside, but once inside Swiss business and vacation...

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Helpful?
1Thank TAH67
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear TAH67 Thank you very much for taking the time to provide us your detailed and positive feedback ! It is a pleasure to read that you enjoyed the time with us and that you mentioned our friendly and efficient service attitude. It is our main goal to exceed guest expectations. I totally agree that parking is expensive in Switzerland,...

Solihull
Reviewed 5 August 2015

This is a great hotel when you find it. satellite Navigation will take you through central one way streets until you find that you can see the hotel and have to make a left turn down a one way street to get to it. We found out that you are actually allowed to do this just to get to the...

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Helpful?
Thank James F
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear James F What a wonderful review, this is so highly appreciated and I will certainly share your positive words with my team. This is some great motivation to all of us. I agree that driving through Basel could be confusing due to all the tram lines crossing the street. I will be more than happy to welcoming you back...

Maribyrnong, Australia
Reviewed 5 August 2015

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Helpful?
Thank Chris B
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Lucerne, Switzerland
Reviewed 1 August 2015 via mobile

We had a beautiful one night stay at this lovely hotel that is extremely well located and presents extremely well. The rooms in the Residence ( at the rear) are wonderfully quiet and spacious. The beds are comfy and the wifi super! BUT the point of difference is the wonderfully friendly and helpful staff, thank you Naomi who checked us...

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Helpful?
Thank Patricia R
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Patricia R, thank you very much for taking the time to provide us your lovely feedback ! It is a pleasure to read that you were totally satisfied staying with us. Specially that you mentioned our friendly and helpful staff. This is definitely one of our main strengths and I agree Naomi is doing an amazing job. I will...

London, United Kingdom
Reviewed 28 July 2015

I went for a friends wedding and I can't fault the hotel. Room was modern and bright, bathroom with clean lines was great. Breakfast was good don't like small glasses for juice but that is standard. Lobby area was beautiful, free Basel travelcard was great, very easy to get around town centre. This was my first trip to Basel but...

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Helpful?
Thank Angela F
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Angela F It is a great pleasure to read that you were totally satisfied staying with us ! Specially that you mentioned our modern and bright rooms makes us proud ! Thank you very much for your Feedback ! I am looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager

Bruges, Belgium
Reviewed 27 July 2015

We enjoyed a relaxing stay in this well appointed hotel. The staff were very helpful and always greet you with a friendly welcome. The breakfast selection was great, we loved the muesli. With the trams running just outside the door you are only a few minutes ride from the city centre using your free travel card. Our room was stylish...

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Helpful?
Thank Susan T
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Susan T Thank you very much for your positive feedback here on Tripadvisor. It is great to hear that you enjoyed the perfect location of our modern property and our great breakfast selection. I am looking forward to welcome you the next time and assure you that we will keep our lovely muesli ! Kind Regards Mark Valerius /...

Reviewed 24 July 2015

The resident rooms are a nice reprieve from your standard hotel rooms. A funky court yard and a great gym. The breakfast is very poor but it's in a good location for the convention centre. Good service.

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Helpful?
Thank Kusal P
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Kusal P Thank you very much for taking the time to rate us and to provide your feedback ! Good to hear that you enjoyed our nice and elegant resident rooms and that you like our great and modern gym. I do apologize that you were not satisfied with our breakfast buffet. I assure you that this will be...

Reviewed 22 July 2015

I arrived in Basel when the swiss summers were at peak but then I found this gem near the river Rhine. Amazing location, great rooms, nice air-conditioning which pleases the body and amazing front desk people. Always smiling and helping. Very healthy and nice breakfast make it perfect !

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Helpful?
Thank Nitin G
E B, Manager at Pullman Basel Europe Hotel, responded to this review

Dear Nitin G What a wonderful feedback ! Thank you very much for your kind words. It is nice to read that you had an amazing stay with us. I will forward your feedback to my team at the reception, yes indeed they are doing a great job and they are always smiling and willing to exceed guests expectations. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: ₹ 7,804 - ₹ 18,502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Luxury Hotel in Basel
#5 Romantic Hotel in Basel
#6 Family Hotel in Basel
#6 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
9 questions
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard are quieter if you need absolute silence. Trams run often which may be a problem to some.”
 of 5 bubbles 54jalf, 3 Dec 2016 | Read review
“Better take a "garden-side" room, since the hotel is located right next to a tramway (which is not very noisy, but if you can choose)”
 of 5 bubbles 258fabrizios, 27 Nov 2016 | Read review
“Free WiFi, quiet rooms,”
 of 5 bubbles 591emilm, 15 Nov 2016 | Read review
“quite rooms with garden view”
 of 5 bubbles rozasikono, 25 Oct 2016 | Read review
“Get a higher floor facing street for views”
  • The great shower
  • After just entering the room to the left is bathroom, nice huge mirror
  • Bedroom
 of 5 bubbles AmyAmidei, 5 Oct 2016 | Read review
5 of 5
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