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Pullman Basel Europe Hotel

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#7 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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627 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Pizzighettone, Italy
Reviewed 3 days ago NEWvia mobile

Modern hotel, very clean, rooms very well equipped. The beds are super comfortable and I adhore the pillows, the best! The personel is very nice and make you feel welcome very time. The hotel is very close to the city center, reachable at walking distance, the tram stops two steps from the entrance. For all the stay you will get...

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Helpful?
Thank Criistina-e
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Criistina-e, Many thanks in the name of everyone for this great feedback. We are pleased that you felt comfortable with our service and are looking forward to welcoming you back in the near future. Kind regards Patricia Randazzo

Amsterdam, The Netherlands
Reviewed 6 days ago NEW

The rooms of the Pullman hotel are modern: 3verything functions as it should, they are luxureous and clean. The connection to the City centre is very good, as you get a ticket for free public transport (which is very efficient) for free. The staff is gentle and customer friendly.

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Helpful?
Thank Rob51Amsterdam
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Rob51Amsterdam, Many thanks in the name of everyone for this great feedback and fantastic review. We are pleased that you felt comfortable with our service and are looking forward to welcoming you back in the near future. Patricia Randazzo

Lausanne, Switzerland
Reviewed 1 week ago via mobile

The hotel is very nice, the reception and the rooms are beautiful. Everything is clean and the staff is very friendly. However, the beds are small and not so confortable. Moreover, it was really noisy due to renovation. Impossible to sleep after 8 am...

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Helpful?
Thank flo1814
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear flo1814 thank you very much for your stay and for your feedback! Great to read that you do mention our friendly staff as well as our beautiful rooms. I do apologize for the inconvenience regarding the noise from the renovation; the department store "Coop" next door is renovating the public parking. The entire team of the Pullman Basel Europe...

Canton of Basel, Switzerland
Reviewed 1 week ago

The pullman hotel in Basel is the best hotel for business travelers. Very nice and modern hotel and rooms, excellent service and super friendly staff. Only improvement option is more variation in the breakfast which is the same every week and some more healthy breakfast options such as healthy cereals, porridge, ...

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Helpful?
Thank ZDC888
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear ZDC888 thank you very much for your visit and your positive review! It is a great pleasure that you do mention our friendly staff as well as our excellent service. Your feedback regarding our breakfast is very important for us and will be discussed within our food and beverage team. Kind Regards Mark Valerius / Front Office Manager &...

Reviewed 2 weeks ago

Need to take a tram from the station to the hotel. Since Basel provides free transportation for the tourists (only need to provide the reservation when they ask, you can get the official mobility card at the front desk of the hotel, covers complete Basel area, including the airport), it's not a big problem to reach the hotel. Take 10...

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Helpful?
Thank Chris E
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Chris E Thank you ver much for staying with us and for your positive 5 star review! It is a great pleasure that you do mention our good value for money. The entire team of the Pullman Basel Europe is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team

Reviewed 2 weeks ago via mobile

The hotel is nice and recently remodeled. The problem is to find it And it is very hard to find the parking garage access if they could put more signs will help. We came late that we get food in our room and their food was good and good quality. We really enjoyed the food the beer is generally not...

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Helpful?
Thank BigVv
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear BigVv Thank you very much for choosing the Pullman Basel Europe and for your 5 star rating! It is a great pleasure that you enjoyed the "late dinner" via our roomservice as well as our "great" breakfast. The entire team is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team

Calgary
Reviewed 3 weeks ago

This is a very good hotel for couples or families.Location is excellent for walking or for taking the tram to old town. The room was very clean and roomy. Beds were most comfortable and the shower was large and well furnished. Flat screen T.V. and desk made for a most comfortable setting.The breakfast offered was spectacular! Many choices to suit...

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Thank stampfan
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear stampfan Thank you very much for choosing the Pullman Basel Europe and for your positive 5 star review! Great to read that you enjoyed our "spectacular" breakfast buffet. The entire team wishes you a good start in the new year and is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager &...

St Albans, United Kingdom
Reviewed 3 weeks ago via mobile

Very happy with this hotel, ideally situated within walking distance of the main shops and sights. Room is very comfortable and modern with nice decor and very clean. Electronic systems control the lights, blinds and heating, although the room is hot most of the time so we needed a window open. Staff very friendly and helpful, nothing too much trouble....

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Thank Howard444
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Howard444 Thank you very much for your stay and for your positive 5 star review! It is a great pleasure that you enjoyed our central location as well as our friendly and helpful staff. The entire team of the Pullman Basel Europe wishes you a good start in the new year and is looking forward to welcome you the...

Belleville, ON, Canada
Reviewed 3 weeks ago

Our room was spotless, roomy and well equipped. The staff was very friendly and helpful. The breakfast was excellent. The Pullman is centrally located and close to several of Basel's excellent tram lines giving us easy access to the sites of the city using the transit pass supplied by the hotel. We will definitely stay here again when we return...

Review collected in partnership with Accorhotels.com
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Thank HazelandDon
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear HazelandDon, thank you very much for your stay and for the positive 5 star review! It is a great pleasure that you had such a lovely time with us. The entire team of the Pullman Basel Europe wishes you a good start in the new year and is looking forward to welcome you the next time. Kind Regards Mark...

Reviewed 3 weeks ago

We had a comfortable stay in this hotel. We had a really nice welcome from the extremely friendly and efficient reception staff and manager. They even gave us a free upgrade. I think that this hotel is far nicer than the other hotels in the area but the reason it has been robbed of a full rating is due to...

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Helpful?
Thank Ed Q
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear Ed Q, thank you very much for choosing the Pullman Basel Europe and for your detailed review! Great to read that you had an extremly friendly and efficient welcome arriving at our property. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: European, Central European, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: ₹ 8,206 - ₹ 17,903 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Agoda and Travelocity so you can book your Pullman Basel Europe Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Family Hotel in Basel
#6 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
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Questions? Get answers from Pullman Basel Europe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose for the questhouse in the garden: very quite!”
 of 5 bubbles Rob51Amsterdam, 16 Jan 2017 | Read review
“The rooms at the backside are quieter.”
 of 5 bubbles ChrisE244, 7 Jan 2017 | Read review
“Hotel is in a quiet area so no problem with chosing a room.”
 of 5 bubbles stampfan, 31 Dec 2016 | Read review
“Ask for a room at the back - there was loud drumming on the front street all night.”
 of 5 bubbles 237edq, 29 Dec 2016 | Read review
“Rooms facing the courtyard are quieter if you need absolute silence. Trams run often which may be a problem to some.”
 of 5 bubbles 54jalf, 3 Dec 2016 | Read review
5 of 5
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