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Grand Hotel Continental - Starhotels Collezione

198 reviews
#10 of 40 Hotels in Siena
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Traveller (131)
Room & Suite (427)
Dining (47)
Overview
  • Excellent61%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“head concierge”(2 reviews)
“historic rooms”(2 reviews)
“great hotel”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)Write a Review
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Show reviews that mention
All reviewshead conciergehistoric roomsgreat hotelstar hotelfabulous roomstreet noiseviews are lovelydi soprathe main shopping streetstyle hotelroom upgradeyour doorstepthe location is perfectstaff went out of their wayfirst floorold citybit dated
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11 - 15 of 116 reviews
Reviewed 18 November 2017 via mobile

Our stay was disappointing. The rooms are dated and not so clean. The carpet in our room was stained and we found hair in our towels. We also didn’t enjoy our room since the loud street noise kept us up all night. When booking a...More

2  Thank Alex T
Reviewed 13 November 2017

We stayed for five nights Oct 2017. The location is perfect: right on Via Banchi di Sopra, Siena's main street. Request a room on the back of the hotel and you will be rewarded with a spectacular view over the city: the Duomo, the Bascilica...More

Thank Rick L
Reviewed 8 November 2017

My partner and I booked this hotel via AMEX to take advantage of the offer: free room upgrade, late checkout, buffet breakfast and free lunch or dinner. This is the only hotel of this quality in central Siena so if you want to stay in...More

Thank Jake G
Response from NBeaugonin, Manager at Grand Hotel Continental - Starhotels CollezioneResponded 14 November 2017

Dear Guests, thank you for sharing your experience during the recent stay at the Grand Hotel Continental. Your comments have met our best attention.The experience in the breakfast during your stay does not reflect our standards and we apologize for the inconvenience caused. Please be...More

Reviewed 31 October 2017 via mobile

We were upgraded at no charge to a room with a spectacular view. The staff are friendly and helpful. Breakfast buffet was excellent. Rely on the staff for dinner reservations. We were not diappointed.

Thank Susan C
Reviewed 27 October 2017

literally in the center of town. on walk-way to Paolo.and cathedral. superior rooms are great. Lesser rooms are too small for two people. Inflexible breakfast setup other than buffet. Typical old Europe. Staff is superb and will make all accommodations at request.More

Thank Joeyag71
Response from NBeaugonin, Manager at Grand Hotel Continental - Starhotels CollezioneResponded 31 October 2017

Dear Guest, thank you for your review. We are pleased to know that you have appreciated both the location and the accomodations. All room categories are clearly describe in order to meet preferences, our classic double rooms all accomdate 2 people. Our buffet breakfast offers...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 244 - US$ 719 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Siena
#6 Family Hotel in Siena
#9 Romantic Hotel in Siena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 244 - US$ 719 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Siena
#6 Family Hotel in Siena
#9 Romantic Hotel in Siena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (131)
Room & Suite (427)
Dining (47)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Karen S
7 June 2017|
Answer
Response from Foodie41653 | Reviewed this property |
Our room was on the top floor over looking roof tops and the valley in the distance, but the room was tired. I'd ask to see the room first and make sure it all works. And if you need air conditioning make sure either it... More
0
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Nancypaula
23 September 2016|
AnswerShow all 3 answers
Response from NBeaugonin | Property representative |
We are located in the heart of the historical and pedestrian area of Siena - all major sites are a short walking distance. you may visit the website enjoysiena contact our Front Desk and Concierge any time for further... More
1
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Google Translation
Thierry M
12 September 2016|
AnswerShow all 3 answers
Response from MerMerAustin | Reviewed this property |
We did not have a car.
0
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Room Tips
"Ask for room with a outside balcony over looking the roof tops."
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"Room on the last floor not facing the street"
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"Room 325 situated directly opposite the square. Wonderful vantage point"
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"Ask for the one with a roof terrace!"
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