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Grand Hotel Continental Siena - Starhotels Collezione

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Traveller (143)
Room & Suite (426)
Storyboard
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“fabulous room”(3 reviews)
“poster bed”(3 reviews)
“head concierge”(2 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
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Traveller rating
82
39
9
2
5
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LanguageEnglish
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82
39
9
2
5
Show reviews that mention
All reviewsfabulous roomposter bedhead conciergehistoric roomsreal hotelstar hotelhotel grouproom upgradegreat hotelviews are lovelyregular coffeestreet noisedi soprastyle hotelthe main shopping streetroom looked outthe location is perfect
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1 - 5 of 137 reviews
Reviewed 3 days ago via mobile

10 days prior to my booking my grandfather became very ill and I had to cancel my trip to Siena. I explained the situation to the hotel and tried three times to get some sort of credit for the booking and they wouldn’t reimburse even...More

Thank vo819
Response from NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels CollezioneResponded 3 days ago

Dear Mrs. Ornstein, We are sorry to learn about the unfortunate personal circumstances which have brought you to cancel the reservation. At this regard, we are sorry to inform that we have not had any direct contact regarding the expressed situation as your reservation has...More

Reviewed 5 days ago via mobile

Fantastic location and comfortable rooms. Great breakfast buffet but the overall experience could/should be way better. Service and accommodations not quite up to a 5 star rating. Nevertheless probably one of the very best places to stay in Siena.

Thank Henri C
Reviewed 1 week ago

In a terrific location, with an attentive and helpful staff, the Grand Hotel Continental in Siena was a wonderful place to enjoy this beautiful city. Our room in the rear of the hotel was quiet, even when opening the windows to the streets below. Watching...More

1  Thank Peter S
Response from NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels CollezioneResponded 1 week ago

Kind Guest, thank you for your kind words of appreciation. We are very pleased to know that you have enjoyed your stay in Siena and hope to welcome you again to the Grand Hotel Continental Starhotels Collezione in the future. Best regards, Nathalie Beaugonin Hotel...More

Reviewed 2 weeks ago

My wife and I had a magical two night stay in Siena at the Grand Hotel. Everything from the way we were welcomed upon arrival to the way we were bid farewell was perfect. The room, although not huge, was absolutely lovely with a fabulous...More

Thank yecats59
Response from NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels CollezioneResponded 1 week ago

Kindest Guest, it is with great honour that we read your comments and thank you for sharing. Your kind words are the most important recognition of our commitment to exceed our guests' expectations. We will be looking forward to welcoming you once again, making the...More

Reviewed 4 weeks ago

It rain when we arrived, during our stay and when we left but it did not matter as this was a beautiful hotel and only sorry we could not have stayed longer. Next time we will. It is the only 5 star accommodation inside the...More

Thank Virginia P
Response from NBeaugonin, Manager at Grand Hotel Continental Siena - Starhotels CollezioneResponded 3 weeks ago

Kind Guests, thank you very much for your review. We are sorry that you missed the sunshine during your stay, nevertheless we are very happy to know you enjoyed your stay at the Grand Hotel Continental Starhotels Collezione. We will be looking forward to welcoming...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 253 - US$ 616 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Siena
#6 Family Hotel in Siena
#9 Romantic Hotel in Siena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 253 - US$ 616 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Siena
#6 Family Hotel in Siena
#9 Romantic Hotel in Siena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (143)
Room & Suite (426)
Dining (54)
Business Centre & Event Rooms (6)
Questions & Answers
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Karen S
7 June 2017|
Answer
Response from Foodie41653 | Reviewed this property |
Our room was on the top floor over looking roof tops and the valley in the distance, but the room was tired. I'd ask to see the room first and make sure it all works. And if you need air conditioning make sure either it... More
0
Votes
Nancypaula
23 September 2016|
AnswerShow all 3 answers
Response from NBeaugonin | Property representative |
We are located in the heart of the historical and pedestrian area of Siena - all major sites are a short walking distance. you may visit the website enjoysiena contact our Front Desk and Concierge any time for further... More
1
Vote
Google Translation
Thierry M
12 September 2016|
AnswerShow all 3 answers
Response from MerMerAustin | Reviewed this property |
We did not have a car.
0
Votes
Room Tips
"I recommend a high floor due to acoustics of street passerby's."
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"Triple room is very spacious for small family."
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"Rooms in the rear are quieter."
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"Ask for room with a outside balcony over looking the roof tops."
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