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Via San Paolino 103 Piazza Giuseppe verdi nr 1, 55100, Lucca Italy
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (171)
360
Panoramas (10)
Room & Suite (181)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Luca Palace Hotel
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 47 in Lucca
Location
Cleanliness
Service
Value
This superior 4-star hotel is situated in the beautiful historic centre of the magnificent city of Lucca, within the boundaries of the city's ancient original walls. The hotel offers 26 luxurious, elegant, air conditioned double rooms and suites. Each of the well-appointed and comfortable rooms has satellite TV and an area in which you can relax or get some work done. Every room features an internet connection point offering internet access free of charge.Parking available with extra cost.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycles available
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Meeting rooms
Paid private parking on-site
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Safe
VIP room facilities
Bottled water
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
English, French, German, Italian
708Reviews26Q+A92Room tips
Traveller rating
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essie wrote a review Mar 2022
14 contributions4 helpful votes
Lovely hotel set within the walls of the beautiful town of Lucca. The rooms are spacious and clean. Our room was on the 4th floor and overlooked the Main Street so it was a little noisy in the evening and early morning with the windows open. There’s a nice bar area downstairs and also outside seating. The breakfast was adequate and hot choices are available on request. It’s a shame the Hotel does not offer meals other than breakfast . The staff are very friendly and attentive to your needs. I would recommend this hotel to others.
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Date of stay: March 2022Trip type: Travelled
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Response from , Owner at San Luca Palace Hotel
Responded 3 Apr 2022
Thank you so much for kind words and general opinion. we work with passion and this is the best thank you we can receive from our clients. with our warmest regards.
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Patricia L wrote a review Dec 2021
Sparta, New Jersey25 contributions7 helpful votes
I stayed in San Palace Lucca Hotel for 3 nights as part of a 3 week Italy tour. This hotel is old world charm with high ceiling rooms and comfortable linens, spacious Bath and great, great, great Location! I arrived one day early for my group tour and I felt comfortable and the staff , especially Simone, was exceptionally helpful, professional and welcoming. You are 2 blocks from the great wall that circles the entire town and right on one of the main streets into town. This was one of the few hotels in all of Italy that had wine opener, glass wine glasses, and easy access to pick up great cheeses, cured meats and great wine!'' The rooms have a very antique decor, with old world charm! I plan on coming back again with better weather to bike the city but I did walk the entire town via the raised walls, and had easy trip into Pisa which was well worth it!
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Excellent Service, great ambiance and perfect location!
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2 Helpful votes
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tonitone wrote a review Aug 2021
Punta Prima, Spain509 contributions544 helpful votes
Fab hotel housed in an old building (from 16th century I think), the hotel has an old-world charm without being dilapidated. the only negative is that we only stayed one night. Location is awesome, just inside city walls, close enough to walk to everything, but far enough from the melee. The staff is great and service is excellent across the board. Rooms are large and nicely appointed, bathroom was great and had fluffy towels and a big shower. Breakfast was awesome, a huge selection of food and drink, from fresh fruit salad to bacon and eggs, great tea selection. On-site parking was easy and they’re pet friendly. Overall I can’t recommend this place highly enough, we made a note to stay here next time we are in Lucca. Good hotels focus on the details and this place is great.
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Date of stay: August 2021Trip type: Travelled
2 Helpful votes
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Progenitor wrote a review Jul 2021
Central Hungary, Hungary509 contributions131 helpful votes
This is an excellent hotel, within the walls of the city. The rooms are very spacious and nice. The staff is extremely helpful. The breakfast provides a good start to a day of sightseeing. We highly recommend this hotel.
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Date of stay: July 2021
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1 Helpful vote
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tgreen1001 wrote a review Dec 2019
Saint Joseph, Michigan153 contributions64 helpful votes
Fantastic hotel! Rooms felt like you were really in a Palace. Very quiet. Super front desk staff and outstanding Bartender in the bar! Breakfast was everything one could ask for, with nice happy staff. Location is nice and walkable from Train station. Only comment was I had to ask for an extra blanket each night. The bath was extremely nice and probably the first time I have found washcloths in an European hotel. Good wifi, if you are not far way from the hub. So if that is important then ask for a room near it.
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Date of stay: November 2019
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1 Helpful vote
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 4 Dec 2019
Thank you very much for the kind review. Every opinion is very important for us. We will share your feed back with the all staff. Hope to welcome you back in a next occasion and we wish you a wonderful Holiday Season.
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jock16 wrote a review Dec 2019
West Sussex, United Kingdom249 contributions209 helpful votes
the hotel is situated just inside the walls of the old town ;not quite centrally but everywhere is easily walk-able. The ancient palace seems to have opened as an hotel in 2007 but its style is more 1897. Our junior suite was large with a high ceiling. Lighting was on the dim side and needs improving. Our bed was a super king and firm. The pillows unfortunately were brick hard. There was a large flat screen TV but as far as I could determine no channel in English (the Italians seem to dub rather than subtitle anything not in their language).In any event why watch TV when Lucca is so beautiful Decent sized bathroom with a strong shower. The hairdryer is in the bathroom so expect frizz. Good breakfast selection Very friendly and helpful staff
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Date of stay: September 2019
Rooms
Cleanliness
2 Helpful votes
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 3 Dec 2019
Thank you so much for taking time to write us a review. Since opening we decided to have a classic style with a personal touch. someone loves it and someone don't but we accept it and give us the occasion to think about any refreshments. English or Us channels are available in every room from channel 850 to channel 870 but we agree with you that discover Lucca is much better that watch tv. We really hope to welcome you in a next occasion with better pillows and wish a wonderful holiday season.
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justinian wrote a review Dec 2019
2 contributions1 helpful vote
The hotel is situated just inside the walls of the old town. It apparently opened as an hotel in 2007 but the style is more 1897. Our junior suite was large with a high ceiling. lighting was somewhat on the gloomy side and needs improving. The super king size bed was firm. The pillows unfortunately were rock hard. Decent bathroom with a strong shower. Hairdryer was located in the bathroom encouraging frizz. Large flat screen TV with scores of chanels but none of them English and the Italians seem to dub rather than subtitle. Good breakfast selection. Helpful friendly staff
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Date of stay: September 2019
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Europeaddict wrote a review Nov 2019
San Diego, California137 contributions101 helpful votes
We enjoyed our stay at the San Luca Palace Hotel. Our very spacious room looked out onto one of the walking streets yet there was no noise from the streets when the windows were closed. Just a few steps away were excellent restaurants, bakeries and shopping. I took the walking tour of Lucca which was very good. From the hotel, you walk less than 2 minutes and are right on the city walls which encircle the town. Breakfast was nice, but not spectacular. The reception desk and bartender were very helpful. My friend hurt her leg and we needed ice and they gave it to us every few hours, in fact reminded us we needed it. This is an older hotel, but it was refreshed but with the older look. The bathroom was OK but nothing special. Room enough to do what is needed. I would definitely stay here again if I come to Lucca.
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Date of stay: October 2019
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2 Helpful votes
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Response from sanlucapalace, General Manager at San Luca Palace Hotel
Responded 8 Nov 2019
Thank you very much for kind review. your opinion is very important for us. The Hotel has been opened , brand new in 2007. The building was not an Hotel before and is dated 1540.We really hope to welcome you back in a next occasion. Kind Regards
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solarpanel wrote a review Oct 2019
Lincoln, United Kingdom137 contributions50 helpful votes
Well it waits to be seen how long the San Luca will retain its wonderful ethos of customer satisfaction as long as it has. But the customer can get used to the wonderful treatment by staff at the desk in the bar and in the breakfast room. We dont want that to change. I am only going to say stay here before it does change as often as you can, whether you are visiting Lucca or Tuscany more widely. I love the shower! Its reviving me for another circuit of those fabulous walls. However I put in a plea. A lot of English speakers were staying here. Me for one would welcome the quality of the channels range on TV to match the actual TV size. Thats the only change. No more required! Please ask me directly for more
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Quiet over the courtyard
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1 Helpful vote
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Response from sanlucapalace, Direttore generale at San Luca Palace Hotel
Responded 14 Oct 2019
Thank you so much for kind words. this is the best way to thank us and will really stimulate to improve every single day. Kind Regards and hope to see you in a next occasion. Management & Staff
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springpad wrote a review Oct 2019
Colne, United Kingdom129 contributions73 helpful votes
We’d visited the hotel for a drink in the afternoon in previous years. This year we stayed for 4 nights in a lovely room and experienced the full ambiance. Great staff and attention. We will be back next year.
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
$190 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san luca palace lucca
LOCATION
ItalyTuscanyProvince of LuccaLucca
NUMBER OF ROOMS
26
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Frequently Asked Questions about San Luca Palace Hotel
Which popular attractions are close to San Luca Palace Hotel?
Nearby attractions include San Michele in Foro (0.4 km), La Boutique dei Golosi (0.1 km), and Puccini Museum - Casa Natale (0.3 km).
What are some of the property amenities at San Luca Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at San Luca Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at San Luca Palace Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at San Luca Palace Hotel?
Yes, paid private parking on-site, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to San Luca Palace Hotel?
Conveniently located restaurants include Ristorante Casa Puccini, Strabuono, and Osteria da Rosolo.
Does San Luca Palace Hotel have airport transportation?
Yes, San Luca Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at San Luca Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at San Luca Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at San Luca Palace Hotel?
The staff speaks multiple languages, including English, French, German, and Italian.