We stayed here with our dog. The staff spoke excellent English and the hotel has an old world charm. They let us park in the tiny lot next door - very convenient. Location was great for seeing the town,
The room was massive, we arrived late in the evening and accidentally booked the room online for the following day. The manager was extremely helpful in fixing it so we could stay. The room's were in good condition and very large.
Was booked in another Lucca hotel,which was overbooked, so they sent me to the San Luca Palace. All team members are very helpful and show great care. I had a problem with smashed car window, was helped with duct tape and plastic wrap for a temporary fix. Enjoyed the…
This was our second stay at the San Luca and again, it was a wonderful stay. The location is perfect with a free parking lot right next door. The rooms are enormous,quiet and with a large bathroom, especially by Italian hotel standards. The staff is especially welcoming and…
I have been staying in hotels around the world for 40 years and this is one of the very memorable ones. We had a huge Italian style room with a lovely bathroom, even though only one floor up it was very quiet throughout the night. A very nice bar with an extremely nice &…
"Our room was at the front of the hotel, above the bar facing onto the main street but was very quiet."
"I stayed in room 41 & will ask for the same room again"
"The only rooms we have been in are at the front looking over the main (mainly pedestrian) way into the center of Luca."
"A room overlooking the city is nice."
"our very large room was on the 4th floor [ no 42] and although facing the street was very quiet until we opened the drapes and windows"