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Hotel Napoleon

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311 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Buderim, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We stayed here over night a very clean Hotel we stayed on the 3rd floor, lift is quite small but the room was great. Very Good location to everything the breakfast was brilliant the staff were very friendly would highly recommend it.

Helpful?
Thank Keasty1121
Oakham, United Kingdom
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 October 2016

This is a mixed review as we had previously stayed here two years ago without any problems whatsoever. It is a good hotel and provides an excellent breakfast. The last time we had a room at the back of the hotel but this time we were at the front. If you stay here do NOT take a room at the... More 

Helpful?
Thank Paul C
Perth, Australia
Level Contributor
11 reviews
8 hotel reviews
Reviewed 14 October 2016

We had a large room for a family of 4. Furnishings in the room a bit old, but clean and the bathroom was huge and included a spa, which the kids loved. Reception nice and modern and some rooms were renovated (two of our other kids stayed in a renovated room for two). Staff friendly. Due to weather we had... More 

Helpful?
Thank GemD77
Crestview, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 September 2016

Our visit here was our first two days in Italy. They have a complimentary breakfast and the staff is multi-lingual. The room is comfortable. For those comfortable with walking the town center is about half a mile walk.

Helpful?
Thank Robert S
Colmar, France
Level Contributor
173 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 17 September 2016

The hotel gets points for trying. All the staff is extremely friendly and helpful. When you arrive at the hotel, the exterior is a bit offputting, but all in all it is not a bad place to stay. A short walk to the old town, but along a very busy road with next to no pavements. The rooms are adequate,... More 

Helpful?
Thank ithaca96
Surrey
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2016

Very friendly staff. Hotel easy to find 10 mins walk to old town. Breakfast very good and free wifi. We had room on the 4th floor at front of hotel so was a little noisy from the traffic. Only complaint was our shower holder was broken so had to hold the shower to wash and clean hair. Comfy beds and... More 

Helpful?
Thank Lynnie11
Vienna, Austria
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2016 via mobile

Bad place tostay ugly and the room smelled like a toilet. Don t go there! Too expensive for the quality. Toilet was dirty, see pictures Don t even stay one night I would not stay there again!!!!!!!!!!!!

Helpful?
Thank loginchristoph

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Casarsa della Delizia, Italy
Level Contributor
15 reviews
9 hotel reviews
Reviewed 19 July 2016

The Hotel is close to the city center and you only walk about five minutes to the ancient wall, but it is situated outside of the medieval part which makes it easy accessible. The structure of the hotel is in an acceptable state and the reception area is newly renovated. The rooms have a generous outline. All in all the... More 

Helpful?
Thank Hauke H
Level Contributor
5 reviews
Reviewed 15 July 2016 via mobile

Kind employees,nice rooms, good food and good location. 10/10 We have booked room 2 hours before check in, very kind receptionist, security parking. We stayed one night during the Tuscany trip and we would come back if we would be there again:)

Helpful?
Thank Miha V
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2016

What lovely happy staff work here! From the warm welcome at reception to the happy breakfast waitress and housekeeping staff this hotel is well run and has a warm and jolly feeling about it. The only staff who spoke English were the reception staff but the other members of staff all talked to us merrily in Italian and smiled lots... More 

Helpful?
Thank Annette M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Napoleon

Address: Viale Europa 536, 55100, Lucca, Italy
Region: Italy > Tuscany > Province of Lucca > Lucca
Price Range: ₹ 5,141 - ₹ 6,512 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Napoleon 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Napoleon Hotel Lucca
Hotel Style:
#16 Luxury Hotel in Lucca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Napoleon staff and other travellers.
2 questions
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Questions? Get answers from Hotel Napoleon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room at the back, the front is quite noisy from a busy road”
 of 5 bubbles ithaca96, 17 Sep 2016 | Read review
“Maybe do not have room at front of hotel as could be disturbed by noise from traffic.”
 of 5 bubbles Lynnie11, 6 Aug 2016 | Read review
“Ask for a refurbished room”
 of 5 bubbles 679annettem, 3 Jul 2016 | Read review
“I enjoyed having a balcony.”
 of 5 bubbles WilliamL698, 6 Oct 2015 | Read review
“I would not recommend staying here.”
 of 5 bubbles X4575DDjohng, 14 Aug 2015 | Read review
5 of 5
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