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AC Hotel Firenze

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AC Hotel Firenze
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1,126 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel Firenze
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Showing 599: English reviews
Montclair, New Jersey
Reviewed 6 November 2016

I have stayed in at least 30 hotels in my travels, ranging from 2 to 5-stars. This hotel, which is supposed to be a 4-star, was the worst. I stayed with my husband for 4 long, awful nights during an Italian vacation. The staff was unhelpful, even rude at times. The room was tiny. You had to squeeze between the...

2Thank Bonnie B
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer Thank you for choosing AC Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. With regard to special benefits for Elite Members, in AC Hotels breakfast are not included, as you can check in the Terms and Conditions Section of our website....

Hyderabad, India
Reviewed 4 November 2016

Situated at great location, 5 mins walk from Santa Maria Novella station and close to Tram & several Bus routes (City & Suburban). Most attractions, riverbank & City Center are within 10-15 mins (walking distance for an avid traveler). Rooms were clean & tidy though the walls seem to be thin & one could hear people from adjacent rooms.

Thank Atman K
San Antonio, Texas
Reviewed 3 November 2016

First, there is some disconnect between the AC Hotel Chain that Marriott has acquired over the last few years it seems. As with other reviews I read, they did not upgrade or throw in breakfast for my wife and I during our Anniversary vacation. When asked they stated the same as with the other reviewers "not included" even with the...

Thank RetiredArmyRANGER
Blackburn, Victoria, Australia
Reviewed 1 November 2016

Stayed 2 nights as part of Best of Italy Trafalgar tour, Staff were friendly, clean rooms. Modern hotel with a large lobby with a small bar, but was great to relax & have a few drinks. Breakfast was a standard buffet that you get in most hotels nothing over the top but nice. Some great local restaurants nearby within walking...

Thank Paul H
Reviewed 29 October 2016

The good part of this hotel that its close to downtown and is at walking distance from the major destinations, there a few Indian restaurants also close by. The rooms and bath place are good enough. The Breakfast did not had complete variety and looked like its on budget also the staff at breakfast section was not very welcoming. The...

Thank Ashish t
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for taking the time to share your experience in regards to your recent stay at the AC Hotel Firenze. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience. We have shared your...

Delphi, Indiana
Reviewed 28 October 2016

We stayed here for our first 3 nights in Florence. The hotel was nice and clean. The staff was incredible. They went above and beyond to get us checked in early (after 20 hours of travel). It has a nice little bar as well as a very complete breakfast buffet. It is not in the city centre, but it is...

Thank TomTeresaT
Reviewed 26 October 2016

We are Gold Marriott Rewards members and have stayed at dozens of Marriotts and have always had a good experience until now. First they told us breakfast buffet was not included. When I insisted that at the time of booking it was and that as Gold members we usually always have breakfast included, the rude desk staff told me "AC...

1Thank Marshacx5
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. About the special benefits for Elite Members, in AC Hotels breakfast are not included, as you can check in the Terms and Conditions Section of our website. Regarding the AC...

Reviewed 25 October 2016 via mobile

We our Marriott reward holders, gold status. We arrived at the hotel and the hotel could not upgrade our room nor offer free breakfast because they are not your standard Marriott hotel since they are part of the ac hotels. Fine. We stayed at this hotel in October when the weather was approximately 70 degrees during the day and mid...

1Thank Alex W
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Thank you for choosing Ac Hotel by Marriott. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. As you know, Marriott has very different brands in its more than 6.000 hotels, of course the facilities you can find in an Autograph, JW or Renaissance Hotel are very...

Brisbane, Australia
Reviewed 16 October 2016 via mobile

Stayed a couple of nights at this hotel and it was quite nice. Room wasn't too small, bathroom was nice and was kept very clean and modern. They have a treadmill, bike and some weights here which was good to have, treadmill may have been a middle of the range style. The wifi doesn't work at the gym and to...

Thank KyleReeceDawson
Reviewed 9 October 2016

Very nice modern hotel. One of the best looking I have stayed at in Italy. Lobby, rooms and restaurant are are very up to date and clean. Bathroom is completely modern. The room noise does carry a little as their have wooden floors and no carpet to dampen sounds from other rooms.


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  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 

Additional Information about AC Hotel Firenze

Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: ₹ 7,593 - ₹ 16,494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Hotel Style:
#88 Luxury Hotel in Florence
#100 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Firenze staff and other travellers.
13 questions
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Questions? Get answers from AC Hotel Firenze staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book room with breakfast regardless of Marriott status. Not free here.”
 of 5 bubbles 11marko, 9 Mar 2017 | Read review
“Front desk staff will do it for you!”
 of 5 bubbles 526debasishg, 17 Jan 2017 | Read review
“buy the firenze card and skip the lines ...for my trip was a great diference !!!!”
 of 5 bubbles , 13 Dec 2016 | Read review
“Stay away from the sunny side of hotel!”
 of 5 bubbles edwarnke, 9 Nov 2016 | Read review
“A higher floor gives you a better view of the neighborhood”
 of 5 bubbles blackpearl1234, 28 Sep 2016 | Read review
5 of 5