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AC Hotel Firenze

Expedia.comUS$ 185*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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AC Hotel Firenze
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1,156 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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Reviewed 2 days ago NEWvia mobile

Nothing special about this hotel... staff are very transactional, they just want to go on with their mundane tasks. Long walk to the train station like 13-15 mins, 20 mins walk to the Duomo. Wifi is poor, not all amenities are working like the safe box which I asked reception to help out but didn't do anything. Overall, will not...

Thank Clark F
acfirenze, Manager at AC Hotel Firenze, responded to this review

Dear Guest, Thank you for taking the time to share your experience with the AC Hotel Firenze. Your comments are very important for us to offer always a better service. We apologize if your stay did not meet your expectations. About the safe box , we inform you that every room has one. We forward your comments to our Front...

Reviewed 1 week ago via mobile

Very clean, rooms well equipped. Comfortable. Breakfast is not wide range of choices. Very kind and helpful employees. Wi -fi is not so credotable. Good parking. Nice bar and good kitchen. 10-15 min from city center by walk.

Thank Gabriella N
Reviewed 1 week ago

This hotel is surprisingly modern for this area. The staff was fantastic. The décor and fixtures were extremely interesting, even though I didn't think it fit into historic Firenze. However they gave me some ideas for plumbing fixtures at home. A bit of a walk from the city, but very good value for the money. Try the very unique flaming...

Thank Ed D
Oakland, California
Reviewed 1 week ago

I must start with the amazing staff. Massimo and Fabio were outstanding. They went above and beyond to make our stay enjoyable. We planned to visit Lucca and Viareggio and they provided helpful tips for driving and navigating. The hotel is in a good location, meaning you're not in the hustle of traffic but everything is easy to get to....

Thank 2ABP
El Paso, Texas
Reviewed 1 week ago

Again, another Marriott property that doesn't play nice well with Platinum Rewards members. But first. Italy is not known for kindness and hospitality, but the folks at AC Hotel Firenze are extra horrible. Arrogance, if it were an Olympic Sport, these little fellas would be sporting medals. You go up to the front desk and they look at you like...

Thank Filmcraft
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer, Thank you for sharing your opinions with us.. Please accept our sincere apologies for the inconvenience you had. I really appreciate your courteous and constructive criticism, which serves us well to improve our way to customer satisfaction. We remain at your disposal for any further information you may require, please do not hesitate to contact us.

Reviewed 1 week ago

Spent 3 nights at the AC, which is about 15 minutes walk from the main train station..or 8 euro taxi ride....This is a modern hotel, with good facilities. On check in, we were greeted by Inaki, and Dario, who acknowledged my Marriot status, and went out of their way to make us feel welcome. There is a breakfast room...14 euros,...

Thank John B
Los Angeles, California
Reviewed 2 weeks ago via mobile

This doesn't compare or reflect what Marriott is about. Beds are terribly hard and noisy. No room service. From the hotel reception full of dusts and full of junk. Location is not convenient for shops or center. I wouldn't go back

Thank Monica Z
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear Monica, Thank you for taking the time to share your experience with us. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. Actually it takes around 20 minutes to reach the historic center walking. A further alternative to get the historic center from the hotel is...

New Delhi, Delhi, India
Reviewed 2 weeks ago via mobile

Sorry Marriott you disappointed the spirit of Florence. The hotel is fairly well located and the room and bathroom are okay! The bar and breakfast spread are disappointing though. Vegetarians would struggle and others disappointed with the lack of variety and creativity in menu. I appreciate standardisation but this hotel in the beautiful city of Firenze is a bore! Only...

Thank Parthajeet D
acfirenze, General Manager at AC Hotel Firenze, responded to this review

Dear customer. Thank you for taking the time to share your experience with us. We are very sorry to hear that the stay at our property was unsatisfactory. Please accept our sincere apologies for the inconvenience. As you know, Marriott has very different brands in its more than 5,000 hotels, of course the services and facilities you can find in...

Reviewed 3 weeks ago

This was a nice modern hotel that was well priced and within a decent walk of the Florence city center. Overall we enjoyed our stay. We had once issue where the batteries died in the safe which I did not discover until 15 minutes before we had to leave for our tour. However, the front desk staff went above and...

Thank Thomas H
Reviewed 4 weeks ago via mobile

The AC Hotel is modern and very clean. Staff helpful. The distance is about 10-minute walk to old Florence city. This is great because hotel is easy to find as it's away from the web of small streets and you won't face traffic congestion too. (Gives you a chance to walk off all the great gelato you'll be eating) Breakfast...

1Thank zsuki

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11/06/2017 12/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
AC Hotel Firenze is located near Porta al Prato Station and Leopolda Station Exhibition Centre. Just 10 minutes walking distance or 5 minutes by tram from Santa Maria Novella Station and historic centre of Florence allows you to live the art experience of a lifetime. Michelangelo's David, Giotto's Tower, Uffizi, Piazza della Signoria, Neptune Fountain, Ponte Vecchio and Pitti Palace are just minutes away. This modern Firenze hotel offers an array of services that provide you comfort and relaxation beyond expectations: in-room safety-box, mini bar, 24h room service, WiFi Internet, and restaurant. After a stop in the fitness centre, sample a selection of international dishes in the contemporary setting of the restaurant, where Chef Vincenzo Crapa will delight your senses. AC Hotel Firenze is also a fantastic choice for holding seminars, business meetings, conventions, and any other type of event. Right Next to the Opera di Firenze Theater and Maggio Fiorentino ... more   less 

Additional Information about AC Hotel Firenze

Address: Via Luciano Bausi, 5, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: ₹ 7,686 - ₹ 17,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Firenze 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
Hotel Style:
#88 Luxury Hotel in Florence
#100 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Firenze staff and other travellers.
14 questions
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Questions? Get answers from AC Hotel Firenze staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room at the end of the floor, they're bigger”
789edd, 18 May 2017 | Read review
“High floors....”
V4424QFjohnb, 16 May 2017 | Read review
“Chic modern cozy hotel”
BTortella, 3 Apr 2017 | Read review
“Book room with breakfast regardless of Marriott status. Not free here.”
11marko, 9 Mar 2017 | Read review
“Front desk staff will do it for you!”
526debasishg, 17 Jan 2017 | Read review
5 of 5
US$ 185* /night
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Prices are for 1 room, 2 adults
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