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Hilton Garden Inn Florence Novoli

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#108 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Florence Novoli
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1,278 Reviews from our TripAdvisor Community

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London
HOTEL’S FAVOURITE REVIEW
Reviewed 3 days ago

Myself and my mother stayed at this hotel as a pre-mother's day girly weekend away. Well.... We couldn't have chosen a better hotel. It's modern and clean, in a lovely quiet location with fantastic views over the snow topped mountains and the team are just wonderful. It is a short taxi ride away from the heart of Florence where there...

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Helpful?
Thank AmberTheExplorer
About Hotel's Favourite Review
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear AmberTheExplorer, Greetings from Hilton Garden Inn Florence! Thank you very much for your beautiful feedback and for your kind comments on our Colleagues. We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with...

Twickenham, United Kingdom
Reviewed 1 week ago

Our room was lovely, very modern, light and spacious. the breakfasts were superb and dinner was great as well. Fantastic quality, everything very fresh. the biggest plus is the warmth and friendliess of the staff, they made our stay very special. Particular thank yous to Elise and Luca and the other reception staff - nothing was too much trouble. Also...

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Helpful?
Thank jackierandall
HGI Florence No... H, Massimo Conti, Front Office Agent at Hilton Garden Inn Florence Novoli, responded to this review

Dear JackieRandall, Thank you for taking the time to share your experience about your recent stay at our Hotel. We sincerely appreciate your feedback. Thanks in particular to Your nice comments on the breakfast and dinner quality and the helpfullness of our front office staff. At Hilton Garden Inn we promise to do whatever it takes to ensure our guest...

Harrisburg, Pennsylvania
Reviewed 1 week ago via mobile

The hotel was friendly as soon as we walked in. We were given a map of the city which the man at the desk drew on to let us know where we were and all about the city. Our room was clean and well stocked. It was nice to stay away from all of the tourists so that we could...

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Helpful?
Thank FoodLover0012
HGI Florence No... H, Massimo Conti, Front Office Agent at Hilton Garden Inn Florence Novoli, responded to this review

Dear Mr FoodLover0012, Thanks for taking the time to share Your experience on Tripadvisor. We are happy to hear that you are satisfied with the stay in our property. Your comments on the Hotel Staff and the room condition are very valuable and will help us to improve our level of service and quality. We are looking forward to welcoming...

Cheltenham, United Kingdom
Reviewed 3 weeks ago via mobile

Not at all up to usual Hilton Garden standard. Staff lacking in imagination. "Can't book a taxi in advance", "no we don't know how long it will be". "There's no food till 12:30 cos the restaurants close". The bar does BAR SNACKS but they didn't bother to tell us that. Rooms very noisy. Mostly aircon/heating which you can't turn off....

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Helpful?
Thank ianmidd
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Ianmidd, Thank you for taking the time to share your experience about your recent stay at our Hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations during your stay with us. Your comments will help us as we continually work to improve our Guest experience and are being reviewed by our...

Malmo, Sweden
Reviewed 4 weeks ago via mobile

Nice Big room, poor fitness room, Good breakfast, Good wifi, Bar ok but nothing special, close to airport, good restaurant nearby. Picture is from rooftop terrace in 3rd floor where the fitness room is also located.

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Helpful?
Thank Kjaerh
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Kjaerh, It is a pleasure to read your review you shared with all Tripadvisor users. Your comments are being shared with Team and Management. We really hope you will come back to Florence and you will choose the Hilton Family Hotels for your next stay in our beautiful city. Best Regards, Francesco Ginanni Front Office Manager

Florence, Italy
Reviewed 4 weeks ago

I stayed 6 nights due to my business trip at Hilton Garden Inn in Florence. I strongly recommend that hotel if you are looking for a Clean- Safe- Supportive Stay during your visit to Florence. The Hotel is located very closed to airport and it has well connection to public transport to the city center. The Hotel staff were very...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank senemmrst
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Senemmrst, Greetings from Hilton Garden Inn Florence! Thank you very much for your beautiful feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can Count...

Geneva, Switzerland
Reviewed 29 January 2017

Clean, organized, efficient. Not what I expected from the reviews (actually better). Room service stops at 22h00, be aware, but there is a 24/7 boutique downstairs which is great. Restaurant is average, with a deco which makes it look like a cantine, and a very nice and inviting bar. The place is very quiet, everything worked and you are 5...

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Helpful?
Thank CDFBologna
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear CDF Bologna, Greetings from Hilton Garden inn Florence and thank you for your review. We are glad to see that you enjoyed your stay with us. Your kind comments and suggestions are being reviewed by the whole Team. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed. Kind regards, Francesco Ginanni...

Reviewed 24 January 2017

3 km away from the Florence historical center but they have free ring busses which take you behind the central train station. Have a mini-market at the reception for snacks and drinks. Large and clean shower. Have a wonderful park nearby.

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Helpful?
Thank badiraw139
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear badiraw139, Greetings from Hilton Garden Inn Florence and thank you very much for your nice review on Tripadvisor. We are glad to see that you enjoyed your stay with us and we hope you will consider staying with us in the future! Kind regards, Francesco Ginanni Front Office Manager

The Hague, The Netherlands
Reviewed 16 January 2017

Quite old room. Balacony door was not sealed well and air was always present in the room from outside. Check in and out was fine. Breakfast is good and stuff is quite good. They have closed parking for the car.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maged M
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Mr.Maged M, Thank you for taking the time to share your experience about your recent stay at our Hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations regarding Room Conditions. Your comments will help us as we continually work to improve our Guest experience. We hope you will consider staying with...

Parkland, Florida
Reviewed 12 January 2017

The hotel is modern, spacious, with comfortable clean beads and room, great bathrooms and free parking. The breakfast was great! There is a bus stock to the Center of Florence a block from the hotel (Buss 22) and the reception sales the bus tickets. We parked our car and used the bus everyday. There is also a modern shopping mall...

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Helpful?
Thank alberto927
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear alberto927, Thank you very much for your nice feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can Count On Us. Guaranteed. With Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: ₹ 5,690 - ₹ 15,499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#66 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travellers.
22 questions
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Washington DC, District of Columbia
Milborne Saint Andrew, United Kingdom
9 months ago

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Questions? Get answers from Hilton Garden Inn Florence Novoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Modern, affordable and convenient hotel in Firenze!”
 of 5 bubbles alberto927, 12 Jan 2017 | Read review
“I'd suggest rooms facing north.”
 of 5 bubbles ruscione2, 15 Sep 2016 | Read review
“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, 19 Aug 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, 13 Aug 2016 | Read review
5 of 5