We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Emma

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel Emma
Hotel Emma
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

274 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Emma
See the most recent reviews
Showing 71: English reviews
Stratford Upon Avon
Reviewed 27 October 2014

Not having been to Florence before I was not aware of how far out of the main centre this was, which was a downside. We were also given a rather gloomy room with little imagination in furnishing, but it was clean and the en-suite was good. It's not the room they show you in the photos on the website! The...

 Report
Helpful?
6Thank Richard W
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear Richard W, Thank you for having stayed at our hotel and had expressed his comment. For us Customer comments are very valuable and helps us improve our work to provide a better service. Let us provide some details about some of his remarks: Hotel Emma is located near the historic center of Florence can be easily reached with a...

Calgary, Canada
Reviewed 2 October 2014

Stayed 3 nights at Hotel Emma. Very clean, staff were pleasant and helpful. Breakfast was great and the cappachinos were tasty. Room was a nice size and they even had a plug adator in the room for us to use. You do have to go up 2 flights of stairs to get to the hotel. Close enough to walk to...

 Report
Helpful?
3Thank olsenne
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear olsenne, thank you for the words that an "expert reviewer" like you wanted to spend the Hotel Emma :). We are delighted that you enjoyed our cappuccino made ​​with fresh milk. We are very keen to make the stay of our guests great! ;) As you point out, the Hotel Emma is a bus stop very close, that our...

Reviewed 4 August 2014

waking distance to touristy places like Duomo. Very helpful, friendly staff. Clean room. Pretty good breakfast. (Good coffee!) The only downside was that the door bell was a bit too noisy. I'd love to go back to Firenze and stay at Hotell Emma again.

 Report
Helpful?
1Thank ytnuc
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear ytnuc, thank you so much for your comment about Emma Hotel! We are happy you have enjoyed our view, the cleanliness of the rooms and good quality breakfast with real Italian coffee! Sorry for the bell loud and thank you for telling us. We will strive to overcome this drawback. We are waiting you again in Florence!

Kissimmee, FL
Reviewed 13 July 2014

We spent 2 nights at Hotel Emma. The hotel was very clean and comfortable. Breakfast was basic but adequate. Outside patio was nice, beds were comfortable, staff was friendly. Very good value for the price. The only drawback was that it was a bit far from the city center and we had to take a bus into the city (bus...

 Report
Helpful?
1Thank Makobleiu2
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear Makobleiu, thanks for appreciating the Hotel Emma, cleanliness and comfort of our rooms. We hope you enjoyed the sweet and savory of our breakfast and the quality of our Italian coffee. Our Hotel provides a little terrace which is lovely on fine days in Florence. We are happy you liked it  Hotel Emma is located in Florence Campo...

Naples, Italy
Reviewed 11 July 2014

We had only a few days to make travel arrangements, and were happy to find an available room that we could afford in Florence to sleep 3. We enjoyed our stay. We left before breakfast to catch our train, but the pastries looked good! Our room was very clean, and the staff friendly. While not far from the train tracks,...

 Report
Helpful?
Thank JBMFamily
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear JBMF Family, we are happy the kindness of staff, the cleanliness of the room and the strategic location made your stay in Florence delighted! We are sorry you have not tried our breakfast with freshly baked croissants, yogurt, cappuccino with fresh milk, traditional Italian coffee, meats and cheeses. Will be a pleasure to offer it the next time you...

Seattle, Washington
Reviewed 6 July 2014

The hotel is located ~20 walk to the center of Florence, maybe 30-40 minutes to further away sites. For the price, it was great to be within walking distance of all that Florence has to offer. The room itself was spacious and clean and equipped with AC , but the walls were thin and we could easily hear neighbors. Breakfast...

 Report
Helpful?
1Thank Kristen R
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear Kristen R, thank you for visiting Emma Hotel and have enjoyed our convenient location with the quality of our breakfast and our cappuccino and the cleanliness of our rooms with quiet air conditioning. Sorry for the bed a bit 'uncomfortable and pillows. For the next time you heralded right away to the Director will immediately solve the discomfort. Thank...

Atlantic Beach, Florida
Reviewed 3 July 2014

We were very happy with our stay at hotel Emma, Domenico and his staff were friendly and very helpful with information on getting around Florence . The rooms were very clean and comfortable. Breakfast and the cappuccino every morning were perfect!! We highly recommend this hotel for your stay in Florence. Two wonderful restaurants right next door

 Report
Helpful?
Thank Debbie M
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Thanks Debbie for having recommended Emma M Hotel for your stay in Florence. We are pleased you have been well and you appreciated staff and the Director of the hotel. The cleanliness of the rooms and the excellent quality of our breakfast are our pride. We look forward again to Florence to enjoy other wonderful restaurants in the typical Tuscan...

Reviewed 1 July 2014

Such a lovely hotel, the room was clean and comfortable the shower quality was good and the hair dryer and towels adequate, the owner was so kind and helpful, there was an air-conditioner in the room (which helped in June) There was a little terrace at the end of the hall for guests to sit out on with plenty of...

 Report
Helpful?
Thank Raven J
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Thanks Raven J for the nice words you've dedicated :) We are always happy to know our patio is loved by our guests that can live for breakfast or sip a glass of good Italian wine. The convenient location of the hotel in Campo di Marte with many restaurants and stores nearby, breakfast with Italian coffee, freshly baked croissants and...

Columbia, South Carolina, United States
Reviewed 19 June 2014

The room was clean, with its own shower and toilet. Breakfast was nice - an array of juices, yogurt, and pastries. The best part about the hotel is the owner. He is extremely helpful with suggestions for sightseeing, directions, etc. The hotel is about a 30 minute walk from the center of old Firenze and the Duomo. The bus stop...

 Report
Helpful?
2Thank Charles A
Francesco F, Responsabile relazioni pubbliche at Hotel Emma, responded to this review

Dear CharlesA2, we are glad you found us well and you enjoyed our breakfast of sweet and salty. Thanks for the compliments to our Director is always careful to satisfy all the needs of our guests. We hope you will return to Florence and appreciate our romantic patio maybe you have not could try. Ideal for spring and summer nights...

New Mexico
Reviewed 29 May 2014

I reserved a room at the Hotel Emma based on the very informative and factual information provided on TripAdvisor. It was all that people had claimed. I was able to get good information about the hotel from their website, and there were good instructions on how to get to the hotel from the railway station (Santa Maria Novella). When you...

 Report
Helpful?
7Thank SteveNM

231 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (78)
Viewed
Dining (16)
Viewed
Room/Suite (27)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (11)
Viewed
Family/Play Areas (1)
Viewed
View from Room (2)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (116)
Viewed
Dining (12)
Viewed
Single Room with Bathroom (20)
Viewed
Standard Room (19)
Viewed
The Hotel (26)
Viewed
Triple Room (18)
Viewed
Twin Room (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Ungherese
#218 of 422 in Florence
233 reviews
San Marco
Hotel Savonarola
Hotel Savonarola
#141 of 422 in Florence
260 reviews
Santa Maria Novella
Hotel Crocini
Hotel Crocini
#92 of 422 in Florence
688 reviews
Show Prices
Show Prices
Show Prices
Duomo
Hotel Dali
Hotel Dali
#129 of 422 in Florence
625 reviews
San Lorenzo
Loggia Fiorentina
Loggia Fiorentina
#161 of 422 in Florence
462 reviews
Santa Croce
Hotel Bodoni
Hotel Bodoni
#174 of 422 in Florence
551 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
Official Description (provided by the hotel)
Hotel Emma is a comfortable two star hotel in an elegant quarter of the city of Florence, not far from the historical centre. Being a short walking distance form the Mandela Forum venue and the Artemio Franchi Football Stadium, with the Ridolfi Athletics Stadiun also in the same area, this hotel also represents an ideal choice for a stay in during the many concerts and athletic events there. The owners of Emma are also the hosts, and they run this lovely place so that guests can enjoy their stay in a warm and familiar atmosphere, while discovering one of the most beautiful city in the world and its art treasures. The rooms of the recently renovated Hotel Emma are cozy and welcoming, provided with TV, air conditioning and wifi all free of charge. Guests can have a beautiful buffet breakfast indoor in a large lounge-breakfast room, or they may enjoy it at a table in the terrace, which looks over characteristic red tile roofs and is decorated by flowers. A convenient parking place is available about 50 meters from the hotel, which has a convention with it. Private and public transportation will allow the guests of Hotel Emma to reach very easily, in just a few minutes, the city centre, Uffizi Gallery, Piazza Duomo (the catherdral), the Ponte Vecchio (the Old Bridge) and most of the sights and places of cultural and historical attraction. ... more   less 

Additional Information about Hotel Emma

Address: Via Antonio Pacinotti 20, 50131, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: ₹ 3,429 - ₹ 11,745 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Emma 2*
Number of rooms: 25
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Odigeo and Travelocity so you can book your Hotel Emma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#23 Best Value Hotel in Florence
#58 Business Hotel in Florence
#122 Family Hotel in Florence
#155 Romantic Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Emma staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Hotel Emma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in room 631. nice view.”
 of 5 bubbles 327darrylt, 8 Jul 2016 | Read review
“make sure you have the room with a bathroom”
 of 5 bubbles ridgebacklover, 9 Apr 2016 | Read review
“Don't choose one in this hotel!”
 of 5 bubbles 353RichardW, 27 Oct 2014 | Read review
“If possible, get a copy of the bus schedule before arriving in Florence. This will help you to navigate to/from the hotel when you first arrive at Santa Maria Novella.”
 of 5 bubbles Makobleiu2, 12 Jul 2014 | Read review
“Room #1 is next to the patio, so there may be some noise and conversations you will overhear.”
  • Adaptors (bring your own)
  • Electrical outlet
  • Shower
  • Window to patio
  • Closet
  • Shower & sink
  • Entry
 of 5 bubbles SteveNM, 29 May 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay