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Hotel Santa Croce

840 reviews
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Traveller (145)
Room & Suite (146)
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Overview
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“no elevator”(29 reviews)
“rooms are small”(22 reviews)
“great location”(56 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Free Parking
2.0 Star Hotel
All hotel details
Offers from Hotel Santa Croce
Special Offer: Package Deal
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Reviews (840)Write a Review
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103
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All reviewsno elevatorrooms are smallgreat locationold buildingsmiley facecroissantsan enjoyable stayquaint hotelmajor attractions in florencewalking distancetwo nightsquiet side streetgave us a mapstar hoteltop floorthe hotel staffthe heart of the city
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61 - 65 of 398 reviews
Reviewed 30 October 2016

Gabriel and Mario were so wonderful and welcoming...I have never felt so at home and so cosy in a hotel! Gabriel even walked back to our car with us - 20 mins walk (we have SatNav issues and couldn't locate the hotel!) and actually drove...More

4  Thank Chocoblanc
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 1 November 2016

Dear Guest, we are truly spoiled by your amazing review, and allow me to thank you on behalf of all the Santa Croce Staff, for your lovely words. We are really happy that you enjoyed every moment of your stay with us, and we are...More

Reviewed 22 October 2016 via mobile

My husband and I stayed here two nights. The owners of the hotel were so helpful with recommendations especially dinners. They also went out of their way to mail a lost earring back to me in the United States. The room was small but the...More

1  Thank willcox b
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 22 October 2016

Dear Mrs. Bakley, it's a great pleasure to receive your wonderful review. And thanks even for sharing your private and positive experience, we were so happy to have found and sent your precious earring to your home in the United States. It was really hard...More

Reviewed 16 October 2016

Just stayed here in early October 2016 and I can't say enough great things about this hotel. I'll say right off the bat the only thing you should keep in mind is that the actual rooms are kinda small, but that in no way warranted...More

Thank Derek M
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 19 October 2016

Dear Derek, we are delighted to read that you enjoyed every aspect of your stay at Hotel Santa Croce. Thank you so much for taking the time to write this lovely review, we were so happy to host you. We look forward to hopefully welcoming...More

Reviewed 15 October 2016

Our first time in Italy - and Florence was the start of our adventure. We spent two nights here and it was absolutely great! The hospitality and customer service was superb! The room was neat, clean and very comfortable. The owners went out of their...More

1  Thank Deb551
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 19 October 2016

Dear Deb, we are really happy that you enjoyed every moment of your stay with us, and we are honored to have become you home away from home. We can't wait to host you again as soon as possible. Looking forward to welcoming you back,...More

Reviewed 9 October 2016

Great place to stay for a short visit. Staff was extremely accommodating and very helpful in recommending restaurants, providing directions and ensuring that our stay was comfortable. Rooms are a bit dated but clean and quiet.More

Thank William T
Response from Hotel_SantaCroce, Proprietario at Hotel Santa CroceResponded 19 October 2016

Dear William, thank you so much for your good review, we are so happy you had a good stay in our Hotel ! Regarding the rooms and for all other Guests who read, we like to point out that all of our rooms are not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$ 51 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
Details
Price range
US$ 51 - US$ 200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Romantic Hotel in Florence
#56 Business Hotel in Florence
Room types
Non-Smoking Rooms
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Traveller (145)
Room & Suite (146)
Dining (27)
Hotel & Grounds (123)
Bathroom (36)
Nearby
Uffizi
Every visitor coming to Florence for the first time
will immediately identify with Uffizi. As in past
times, passing through Via dei Calzaiuoli, you can
reach the city center, the Florence that everybody
dreams of. In just a few steps, visitors can
experience the rare beauty of the capital of the
Renaissance. walking delighted across Palazzo Vecchio
and overlooking Piazza della Signoria, up to the
...More
Questions & Answers
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jinyeelee
31 May 2017|
AnswerShow all 3 answers
Response from Hotel_SantaCroce | Property representative |
Dear Guest Jinyeelee, thank you for your interest. Regarding your request, you can find all information you need below: How to reach us by plane, from the Amerigo Vespucci Airport of Florence: - By taxi it takes about 30... More
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Luisajipe
4 April 2017|
AnswerShow all 2 answers
Response from Hotel_SantaCroce | Property representative |
Hotel Santa Croce
0
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fatsd
21 October 2016|
Answer
Response from Hotel_SantaCroce | Property representative |
Dear Guest, thank you for your interest. Hotel Santa Croce is an Historical Building dating back to the 600s in the heart of Historical Centre of Florence and there isn't an elevator. However, the Staff carries on the bags... More
0
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Google Translation
Room Tips
"try the lower floors for more constant hot water flow as the higher ones have a bit of a difficulty with that."
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"On the lower floors there is no lift but there are only 4 floors in building"
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"No elevators as with most hotels in the historic district. Staff will carry bags."
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"Try to get rooms on the first floor as there is no elevator"
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