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Hotel Santa Croce

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#32 of 422 Hotels in Florence
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710 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Reviewed 29 July 2016 via mobile

The staff at the Santa Croce Hotel were amazing. My mother and I stayed in Florence for nine days and by the end of our trip, we felt very at home and were treated like family by the staff. While the rooms were older (the building itself is connected to the building where Michelangelo was born), the service and genuine...

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Helpful?
3Thank Kara M
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Kara, thank you very much for your excellent review that you shared about your stay in our Hotel. We are very happy that you had a great time here and you felt at home and like in your family, it's a pleasure for us. We hope that you will return as soon as possible. Sincerely, Staff Hotel Santa Croce

Dormansland, United Kingdom
Reviewed 16 July 2016 via mobile

We were very well looked after by the staff at Hotel Santa Croche. Hotel is well located to easily access all the main tourist sites. The hotel were very helpful when I left something behind and arranged to send to a forwarding address. Would definitely stay here again.

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1Thank qman909
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thank you so much for apprecciating our service during your stay at Hotel Santa Croce, we are so happy you had a very great time here. We hope you'll be back asap. Sincerely, Staff Hotel Santa Croce

Reviewed 11 July 2016 via mobile

I have been to Florence a dozen times and have always stayed in the same hotel. Not this time, we decided to stay here! What a Gem, located right by Santa Croce church it was perfect. The staff was very friendly and helpful-especially Gabriel. The included breakfast is good and simple. The only negative I could come up with the...

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3Thank Cotton_from_HB
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Cotton, thank you for sharing your excellent experience here, we are glad you enjoyed everything. Regarding the size of the showers, there are some bigger than other but all of them have a shower plate with standard measures. We hope that you will return soon. Best wishes, Staff Hotel Santa Croce

London
Reviewed 8 July 2016

I was surprised this was a "2*". It was great. On reception had a lovely greeting and lots of helpful tips about the attractions in Florence. There were also some good recommendations for local restaurants and the staff willingly made bookings on our behalf when requested. My husband had stayed here 3 years ago and described a dish he really...

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2Thank DondonsLondon
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Dondon, thank you for choosing again our Hotel for your stay in Florence and for the wonderful review you wrote. We are delighted that you enjoyed every detail of our hotel and for appreciating our advices to visit and eat in Florence. Thank you so much for the excellent score, we hope to see you again very soon. Sincerely,...

Reviewed 8 July 2016

This family run intimate hotel was an excellent choice for us. The staff was very welcoming, friendly and helpful. It is located very close to the heart of Florence on a small side street that Michelangelo lived on as a child. It is surrounded by many small leather shops and close to the Leather Workshop behind the Sante Croce Chuch...

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2Thank Maggie M
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Maggie, Thank you so much for taking the time to write such a wonderful review about your stay at Hotel Santa Croce. We are very happy to see that you had a great time here at our hotel, and that you were pleased with everything we have to offer. We do hope you will be staying with us soon...

Reviewed 8 July 2016 via mobile

Turned up unannounced with sister... No problem... Asked for help on many fronts... No problem... No gluten breakfast... No problem... The owner and his team could not have been MORE helpful or welcoming. If you like 'small is beautiful' and the personal touch (like seeing the same faces welcome you each day) then this is for you.

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1Thank mjm571
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Guest, thanks for appreciating our hotel and especially the service and helpfulness of our staff. And thank you for your precious compliment. We are very pleased that you enjoyed everything. Hopefully you will return soon. Best wishes, Staff Hotel Santa Croce

Oxford, United Kingdom
Reviewed 6 July 2016

We booked this hotel while on the road in Italy and liked the reviews. We weren't disappointed. We had a great welcome and the position of the hotel was just perfect. If you are looking for 'flash' or are not keen on stairs, then this isn't the hotel for you. If you are ok with fairly small rooms, but very...

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3Thank Michael T
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Michael, we are so happy you had a very great time here. Thank you for your review and for appreciating, as rightly you have understood, that a stay in a hotel situated in the heart of art and history may naturally be accompanied by some little, background "inconveniences", typical of all listed buildings in the Historical Centre of Florence....

Reviewed 5 July 2016 via mobile

Very welcoming and helpful. As everyone has said - the room was small and not loads of space, but it's an old building, and having read all the other reviews you know to expect that! Nevertheless it was very comfortable. Good location 20 mins walk (with our bags) from the station and at the heart of Florence.

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3Thank Sarah J
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Sarah, Thank you for spending your time to write this wonderful review into Tripadvisor on us.  We are pleased to know of your kind compliments to our property and facilities, staff and location. It was a pleasure having you here with us, and look forward to welcoming you back again. Sincerely, Staff Hotel Santa Croce

Reviewed 3 July 2016

This is a wonderful hotel with an excellent location. Mario and his staff were very helpful. The main sites are within a few minutes walk. Quaint small restaurants very close too. All rooms have a TV, A/C, free wifi. The breakfasts are included with fresh fruit and croissants

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1Thank Thomas C
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Thomas, I'm delighted to read that you enjoyed every aspect of your stay at Hotel Santa Croce. Thank you so much for taking the time to write this lovely review, we were so happy to host your nice Family. We look forward to hopefully welcoming you again soon. Sincerely, Mario and Staff Hotel Santa Croce

Reviewed 2 July 2016 via mobile

We had an amazing time in Florence and Gabriele was so helpful in getting us to places while we were there! Breakfast was delicious and we just felt like we were at home! We had a girls trip and this hotel is centrally located and within walking distance of many local sights. We will definitely be back! 😉😀

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2Thank Jenn B
Hotel_SantaCroce, Proprietario at Hotel Santa Croce, responded to this review

Dear Jenn, thank you so much for taking the time to write this amazing review. We're very happy to see that you had a great time here. We are also delighted that you were pleased with everything we have to offer at our Hotel. We hope we'll host you again as soon as possible. Sincerely, Staff Hotel Santa Croce

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
STAYING AT HOTEL SANTA CROCE gives the possibility to live a unique experience in the magical atmosphere of Florence. Small but welcoming, Hotel Santa Croce is immersed in the marvellous historical centre, right in the heart of the artistic, cultural and commercial life of the city. The Hotel is situated in an historical building dating back to the 600s and stands on the remains of an ancient Roman amphitheatre. The illustrious Michelangelo Buonarroti spent his childhood years in the adjoining house (there is a marble plaque showing evidence of this on the wall of the first floor). While just a few metres away you can find all of the most important monuments and museums, as well as the most renowned bars for those who would like a taste of the Florentine night-life. Situated only 100 metres from Piazza della Signoria, the Uffizi Gallery and Piazza Santa Croce (from where the Hotel's name derives), you can admire the enchanting Basilica where the remains of the greatest artists, writers, poets and scientists in Italian history are buried; we are also just a few steps away from il Duomo, il Battistero, the magnificent Campanile di Giotto and the Basilica of Santa Maria del Fiore and Santa Maria Novella, not to mention the precious Ponte Vecchio, under which Florence's rushing River Arno flows. Or if you would prefer to dedicate some of your free-time to shopping, you can spend hours walking up and down Via Tornabuoni or Via De Calzaiuoli discovering the best names in Italian, and international fashion. The breakfast room, cosy, warm and welcoming, will help you wake up in the best of moods. There is a 24-hour reception service and staff are always willing to help wherever possible. Enjoy your stay at Hotel Santa Croce ! ... more   less 

Additional Information about Hotel Santa Croce

Address: Via de Bentaccordi, 3, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: ₹ 3,648 - ₹ 12,183 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Santa Croce 2*
Number of rooms: 10
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Also Known As:
Santa Croce Florence
Santa Croce Hotel Florence
Hotel Style:
#30 Family Hotel in Florence
#36 Romantic Hotel in Florence
#55 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Croce staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location for exploring Florence.”
 of 5 bubbles AntoCobh, 15 Aug 2016 | Read review
“We were on the third floor. Was quiet and pleasant.”
 of 5 bubbles DondonsLondon, 8 Jul 2016 | Read review
“We loved our ground floor room. It opened into the breakfast area, and no stairs to climb”
 of 5 bubbles 32maggiem, 7 Jul 2016 | Read review
“There is no lift as it's a very old building.”
 of 5 bubbles MichaelT84, 6 Jul 2016 | Read review
“Buy leather bags in Florence. You can get good quality and good price here. Don't forget to bargain and pay cash”
 of 5 bubbles Lyagushka123, 17 Jun 2016 | Read review
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