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Hilton Florence Metropole

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Hilton Florence Metropole
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1,788 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Athens, Greece
Reviewed 4 days ago NEW

Very good location if you have a rental car-parking is free!And they offer a shuttle bus to the center of Florence, every hour.The executive rooms are big and offer a nice view.There is also an executive lounge on the 15th floor, with Great views of Florence.The prices are reasonable, and I would recommend this Hotel for anybody who visits Florence...

Review collected in partnership with Hilton Hotels & Resorts
Thank peterbravo19
Rochester, New York
Reviewed 9 December 2016

Although not in the city center, we were able to find the shuttle bus fairly easily based on the hotel's instructions. Depending on traffic and time of day it can take anywhere between 15 to 25 mins to get to/from the hotel to the train station, however I found it to be a very stress free way to travel. Upon...

1Thank Greeninho
About Hotel's Favourite Review
Hilton F, Responsabile reception at Hilton Florence Metropole, responded to this review

Dear Guest, many thanks for posting a positive review and are very glad you spent lovely time with us. Looking forward to welcoming back, Tucci Leonardo Front Office Manager

Reviewed 6 days ago NEW

The customer service received from the maitre Lionel was excellent. chef Luigi went out of his way to make me the best spaghetti and meatballs ever, and it wasn't even offered on the menu. They both went an extra mile to make our stay wonderful. Declious food, excellent service and a very welcoming atmosphere. friendly staff👍🏾 I will highly recommend...

Thank Pretty P
Reviewed 6 days ago NEWvia mobile

Used our Hilton points for a 3 night stay. We are a family of 4 with an 8 as well as 9 year old and stayed in a suite. The room was nice but not perfect, which I would expect for the amount of points we used. Things suck as cracked ceilings, issues with windows, cobwebs, a bit dusty, all...

Thank Becky E
Hong Kong, China
Reviewed 1 week ago

A little bit far from city center,but it provide the free shuttle bus to the train station. Service is good, the price is ok. anyway, this is the good choice for who have limited budget. There is a shopping mall near the hotel.

Bristol, United Kingdom
Reviewed 1 week ago via mobile

As previous reviewers have mentioned, the rooms are stifling, we had to be switched in the end, you have no control over the heating and the staff don't seem to either. Courtesy bus is good, it is a long way from the centre but that's reflected in the price. Don't bother with the breakfast though, decidedly dry, unappealing and lacking...

Thank cyclingmad2011
Houston, Texas
Reviewed 1 week ago

We stayed at this hotel for a business event, then followed on with a short personal stay for a long weekend. This newer hotel is not in central Florence (it is approximately 15 minutes ride) but it is a newer facility with fantastic amenities. The hotel staff (reception, lounge, restaurant, events) are all excellent. Tomasso and Dario at reception are...

Thank Stephen S
Reviewed 1 week ago via mobile

Not on par with the Hilton brand!! First room had a broken and loud ac unit so we needed to move. This was a deluxe room. After complaining to the staff she said all the managers were in a meeting and to come back tmw. She did However offer to move us but I wanted to also raise our broken...

Thank Amam B
Wakefield, United Kingdom
Reviewed 3 weeks ago via mobile

Not a bad hotel in the grand scheme of things, in fact it's quite good for Italy. Good points are the shuttle bus to town, clean and comfortable rooms. However, what annoys me is not being able to control the temperature of my room. I'm not looking for freezing cold but I'd like to be able to get it lower...

Thank piemansi
Ashington, United Kingdom
Reviewed 4 weeks ago

I overnighted there as a sole business travel trip. Hotel was packed with a convention and 100 guest staying. It was 0 degrees outside and temperature in room was 26c. I could not lower it as temperature control did not reapond. Iam a frequent traveller and know how it works! Called reception and they said they can control temperature from...

Review collected in partnership with Hilton Hotels & Resorts
Thank Pierre V

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more   less 

Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: ₹ 5,972 - ₹ 14,694 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Florence Metropole 4*
Number of rooms: 212
Reservation Options:
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Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton
Hotel Style:
#83 Luxury Hotel in Florence
#84 Business Hotel in Florence
#134 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Florence Metropole staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the north side have a view of the western side of the Florence area and the mountains.”
 of 5 bubbles 797StephenS, 11 Feb 2017 | Read review
“Use the Underground Parking for security.”
 of 5 bubbles LHOVancouver, 6 Jan 2017 | Read review
“The Executive Floors are the highest with the panoramic view of Florence”
 of 5 bubbles cstratton15, 17 Dec 2016 | Read review
“Away from elevator”
 of 5 bubbles 332jamesp, 12 Nov 2016 | Read review
“Far from attractions and city centre.”
 of 5 bubbles mrpourreza, 18 Oct 2016 | Read review
5 of 5