We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Universo

    Piazza di Santa Maria Novella 20, 50123, Florence, Italy
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Traveller (227)
    Room & Suite (188)
    Dining (24)
    Rosso 23
    783 reviews
    #133 of 411 hotels in Florence
     
    Hotel Garibaldi Blu
    225 reviews
    #106 of 411 hotels in Florence
     
    Unicorno
    601 reviews
    #121 of 411 hotels in Florence
     
    Domus Florentiae Hotel
    368 reviews
    #191 of 411 hotels in Florence
     
    Overview
    • Excellent19%
    • Very good43%
    • Average19%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Multilingual Staff
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rosso 23
    783 reviews
    #133 of 411 hotels in Florence
     
    Hotel Garibaldi Blu
    225 reviews
    #106 of 411 hotels in Florence
     
    Unicorno
    601 reviews
    #121 of 411 hotels in Florence
     
    Domus Florentiae Hotel
    368 reviews
    #191 of 411 hotels in Florence
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "913a73f133644e568b3d8e18e34f6d44", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":530008,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"913a73f133644e568b3d8e18e34f6d44","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Universo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkxM2E3M2YxMzM2NDRlNTY4YjNkOGUxOGUzNGY2ZDQ0IiwiQUlLIjoiZGU3ZjllZWNlMjlmNDEyMmEzNWRkNTVhMDA2YWI5MGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (534)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 214 reviews

    Reviewed 1 week ago via mobile

    Just make sure you don't need to iron anything because "for very strict fire safety regulations", they have no irons you could borrow in this 100 eur/night hotel. Room was basic. Breakfast very basic. Location is good.

    Thank Amenhotep_III
    Reviewed 2 weeks ago via mobile

    Stayed here for a business trip and then stayed on for a few days holiday. Location is fantastic, rooms are very basic but ok for a short stay. Hotel is very noisey and doors a slamming constantly. My room opened onto a shared courtyard, and...More

    Thank Nicky H
    Reviewed 3 weeks ago

    The hotel was well situated in Maria Novella square, which is a delight to sit out front and listen to music and people watch. The hotel (2 nights, June 2017) was warm and inviting with smiling staff. The only downsides are VERY dark rooms -...More

    Thank Meg S
    Reviewed 13 June 2017

    If you have a short stopover in Florence the Universo is a good cheap option particularly if you are arriving by train. Located on busy square but our room was very quite except for the early morning call of the Southern European Throat Clearer. One...More

    Thank BBotts
    Reviewed 11 June 2017 via mobile

    Location 4 ⭐️⭐️⭐️⭐️ with a big tick, however that's were it stops. Our room two⭐️⭐️was run down and bed was most uncomfortable and on rollers moving around as you turned. Our room had no safe and was very noisy overnight. The lifts just fitted two...More

    Thank visyblue
    Rosso 23
    783 reviews
    #133 of 411 hotels in Florence
     
    Hotel Garibaldi Blu
    225 reviews
    #106 of 411 hotels in Florence
     
    Unicorno
    601 reviews
    #121 of 411 hotels in Florence
     
    Domus Florentiae Hotel
    368 reviews
    #191 of 411 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$ 99 - US$ 216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Cheap Tickets, Priceline, Orbitz, Hotels.com, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Universo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Universo Hotel Florence
    Add Photo Photos
    Traveller (227)
    Room & Suite (188)
    Dining (24)
    Hotel & Grounds (168)
    Bathroom (19)
    Business Centre & Event Rooms (1)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,629 reviews
    .09 km away
     
    Hotel Lombardia
    287 reviews
    .05 km away
     
    Rosso 23
    783 reviews
    .04 km away
     
    Domus Florentiae Hotel
    368 reviews
    .03 km away
     
    Nearby Restaurants
    Shake Cafe
    465 reviews
    .03 km away
    Il Panino Santa Maria Novella
    76 reviews
    .05 km away
    Vini E Delizie
    92 reviews
    .08 km away
    Sabatini
    510 reviews
    .07 km away
    Nearby Attractions
    Church of Santa Maria Novella
    2,448 reviews
    .05 km away
    Piazza di Santa Maria Novella
    596 reviews
    .07 km away
    Basilica of Santa Maria Novella
    81 reviews
    .07 km away
    Museo Novecento
    137 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Chris G
    19 February 2017|
    Answer Show all 2 answers
    Response from NYChichi | Reviewed this property |
    Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
    0
    Votes
    Annabananna K
    23 January 2017|
    Answer
    Response from NYChichi | Reviewed this property |
    I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
    0
    Votes
    CaAngie
    6 September 2016|
    Answer Show all 2 answers
    Response from enrique517 | Reviewed this property |
    No parking as far as I know. Great location facing a plaza and near the train station.
    0
    Votes
    Room Tips
    "Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
    Read review
    "Ask for rooms with balcony on the upper floors with piazza views."
    Read review
    "As beforehand for a quiet room when you book"
    Read review
    "if you have use this hotel, avoid rooms on inside, Prefer rooms facing front."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing