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Relais Santa Croce

429 reviews
#119 of 410 Hotels in Florence
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Traveller (272)
Room & Suite (401)
Dining (46)
Overview
  • Excellent73%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (429)Write a Review
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All reviewsenoteca pinchiorrijunior suitepublic rooms areformer palaceglass of proseccoroom amenitiesbeautiful hotelhotel restaurantcommon areasexceptional hotelsmall hotelthe ground floorthe hotel managerrooms are lovelyreception areaquiet streetstar hotel
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131 - 135 of 253 reviews
Reviewed 18 September 2014

Where do I start with the Superb experience I had with this hotel! When planning my wedding in Florence I wanted to choose a really nice hotel to stay in the night before the big day as well as a place to get ready the...More

1  Thank llcd
Response from Daniele_Carta, Direttore generale at Relais Santa CroceResponded 22 September 2014

Dear Guest, I sincerely thank you for your enthusiastic review. We are so happy that you had a fantastic stay just before your wedding day which surely you will remember for all your life. All of us will be certainly encouraged by your remarks and...More

Reviewed 29 August 2014

When we were booking a hotel for a 3 night stay in Florence we were shocked with the sky high prices and then we read the reviews on Relais Santa Croce we booked it and were not disappointed. After we booked we found a better...More

Thank Susu_SA1
Response from Daniele_Carta, Direttore generale at Relais Santa CroceResponded 3 September 2014

Dear Guest, I sincerely thank you for your enthusiastic and precious review because it is added-value for us to always maintain the tradition of high standards. All of us will be certainly encouraged by your kind words. It seems to be many reasons to meet...More

Reviewed 19 August 2014

This hotel is truly 5 stars. Service is excellent. You are greeted with a glass of prosecco and a tour of the former palace. It is a gorgeous hotel. The rooms were spacious and very nice. Large bathrooms and in room bar. The breakfast does...More

1  Thank kayak41952
Response from Daniele_Carta, Direttore generale at Relais Santa CroceResponded 26 August 2014

Dear Guest, Thank you so much for your very positive comments regarding your recent experience at Relais Santa Croce. I will be delighted to share your review with the entire team and we hope to serving you in the near future. No doubt that we...More

Reviewed 4 August 2014

Just spent 5 days at this hotel in a suite, very nice bathroom and wonderful people , the food and beverage is a bit more pricy but still reasonable given the location of the hotel. We found there to be amble a space to unpack...More

Thank KarlSCoquitlam
Response from Daniele_Carta, Direttore generale at Relais Santa CroceResponded 6 August 2014

Dear Guest, I sincerely thank you for posting your excellent review on Tripadvisor. In this kind of job that we do with a smile every day, such feedbacks really make a difference and remind us the most gratifying reason why we have chosen this life....More

Reviewed 4 August 2014

My husband and I booked this hotel for our 25th anniversary. It was our first time in Italy and we arrived at the Relais Santa Croce after a fabulous 6 night stay at the Waldorf in Rome. We had high hopes upon arriving as the...More

3  Thank Amy M
Response from Daniele_Carta, Direttore generale at Relais Santa CroceResponded 26 August 2014

Dear Mrs. and Mr. Morris, Thank you very much for your review on TripAdvisor which I did not expect in this terms in consideration of the long correspondence we had privately. As you know I personally contacted you following your report about the issue with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 257 - US$ 601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Florence
#67 Romantic Hotel in Florence
#77 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 257 - US$ 601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Florence
#67 Romantic Hotel in Florence
#77 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (272)
Room & Suite (401)
Dining (46)
Business Centre & Event Rooms (16)
Nearby
Santa Croce
Stop and stare at the beauty and symmetry of the
Basilica of Santa Croce any time day or night.
Unraveling around it are a number of architectural and
artistic masterpieces, from the Synagogue to the
Central National Library. As a hub for young people,
the area gets busy with people who want to have fun: a
continuous flow of tourists and locals become animated
by songs and dances.
...More
Questions & Answers
Ask a question
Fernando P
15 May 2017|
AnswerShow all 2 answers
Response from Marco D | Property representative |
Dear Guest, thank you so much for your interest on Relais Santa Croce. We would be more than glad to send you our proposal for one of our wonderful Junior Suite. Our hotel is part of an historical palace and all our rooms... More
0
Votes
Google Translation
bambamabe
2 February 2017|
Answer
Response from Marco_Del_Lama | Property representative |
Dear Bambamade, Good evening from Relais Santa Croce! From the airport there are two choices. the first one is a simple Taxi service available just outside of the building, the second one is to arrange a private transfer... More
0
Votes
Google Translation
bambamabe
2 February 2017|
Answer
Response from Deb G | Reviewed this property |
I'm not sure. We either walked or took a cab. The staff was kind enough to arrange for a cab to come and get us.
0
Votes
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12
Room Tips
"3rd floor with balcony"
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"Some rooms have a view of Santa Croce, which is magnificent at night!"
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"Request a room with a view"
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"Book early"
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