We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Relais Santa Croce

Show Prices
#111 of 421 Hotels in Florence
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Relais Santa Croce
Relais Santa Croce
Panoramas (55)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

376 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Relais Santa Croce
See the most recent reviews
Showing 222: English reviews
Chicago, Illinois
Reviewed 4 September 2013

Only 24 rooms. My family and I had 3 rooms so we had the run of the place! We spent out last night in their 'Smoking room" There was a bartender that came but to care for all our needs until he left at midnight. We sang, drank and had a fantastic time.

 Report
Helpful?
1Thank PVCDDS
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for posting your positive feedback about your recent stay at Relais Santa Croce. Your excellent impressions are value-added for us to always maintain the tradition of high standards and good service. I wish to assure you that I will share your comments with all Team, which will be encouraged of doing even...

Bournemouth, United Kingdom
Reviewed 28 August 2013

The hotel is in the medieval part of the city and is a short walk from the major attractions. The staff are charming - very helpful and kind. We had a cool drink on our arrival and assistance with all our cases and bags. The only down side is that the hotel is on several floors and there is no...

 Report
Helpful?
1Thank Elizabeth N
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of Relais Santa Croce. I am extremely pleased that you enjoyed your recent stay with us but however I was sorry to read that you did not take advantage to use our two elevators which cover all three floors of our property. Thank you again and...

London, United Kingdom
Reviewed 19 August 2013

This hotel is very sophisticated, elegant and luxurious. Our room was spatious, again very elegant and suited our needs and expectations for a 7 day stay. The staff were generally very friendly, helpful and in particular - Roberto - who was outstanding. We tried the hotel restaurant and found this to be very good, service was fine and the food...

 Report
Helpful?
Thank inikamozi
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, Thank you very much for sharing with us your impressions about your recent stay at Relais Santa Croce. I am very pleased to hear that you enjoyed your stay with us in all aspects although I am sorry to learn that you had not a pleasant experience at the hotel entrance. As you said, during the evening, Enoteca...

darmstadt
Reviewed 28 July 2013

This is an exceptional hotel in an old palazzo. The common rooms are unique and beautiful. We had a well appointed room with a little terrace overlooking th roofs towards Santa Croce. Great location with all sights and places within walking distance, but away from the crowds. The hotel staff were really friendly and helpful! The hotel has ist own...

 Report
Helpful?
1Thank weinweber
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I really appreciate your excellent comments regarding your last stay at Relais Santa Croce. It is always a pleasure to receive positive feedback and I thank you again. I am anyway sorry to read that you had a bad experience in our Restaurant although it is really appreciated among our Guests. I am sure that night we did...

Orlando, Florida
Reviewed 28 July 2013

Stayed here for 3 nights in late 2012. Lovely hotel with luxurious ambience without being overly fussy or large. Felt a bit like staying in the private home of a wealthy owner - very relaxed and comfortable. Excellent breakfast every morning. Very good location: close to the Bargello, Santa Croce, the Duomo, and not far from the Uffizi and the...

 Report
Helpful?
1Thank Mary S
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for posting your positive feedback about your stay at Relais Santa Croce. Your excellent impressions are value-added for us to always maintain the tradition of high standards and good service. Thank you very much again and I look forward to meeting you soon personally here in Florence. Arrivederci. Daniele Carta General Manager...

Reviewed 24 July 2013

great location and well worthy of being a 'relais and chateaux' property! we stayed here for 5nights and had an enjoyable stay!super attentive staff who helped us with everything we had asked for. just a few negative comments, wifi is charged and not reliable (despite paying quite a bit for the room), no coffee making facilities in the room and...

 Report
Helpful?
Thank lama s
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I thank you so much for your comments regarding your last stay at Relais Santa Croce. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Regarding your concerns for the Wi-Fi, I confirm you that now the system has been...

northallerto
Reviewed 17 June 2013

This is an exceptional hotel and more than lived up to the recommendations we had received. The hotel itself is steeped in history and offers a truly luxurious, unique experience. The rooms are wonderfully appointed and the food fabulous. I particularly enjoyed their IT facility which enables you to take a virtual tour of the Uffizi gallery. The service is...

 Report
Helpful?
Thank lindsey h
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, Thank you so much for your comments regarding your last stay at Relais Santa Croce. I will be delighted to share your comments with the entire team, who I am certain will be encouraged by your remarks. I am sure you know that we continuously strive to meet your needs and expectations and we will be honored to...

London UK
Reviewed 29 May 2013

Just back from 5 days at the Relais Santa Croce. This is a superb proper 5 star hotel. The Hotel itself is very well situated just outside the very hectic and packed touristy area - about a 2 or 3 minute walk and you are in the thick of it. The Hotel itself is a beautiful palazzo - if I...

 Report
Helpful?
3Thank tireddad
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I wish to thank you for posting your excellent review. Your kind words will certainly encourage all of us doing even better and we would be more than honored to be your "home away from home" for all your next trips to Firenze. Thank you again for sharing your experience and we look forward to serving you in...

Bellevue, Washington
Reviewed 27 May 2013

The hotel is located in a not too busy district and is still within walking distance to major sights. Our room was very clean with a view of the church of Santa Croce and the service was impeccable. There was a good selection of fresh items for the breakfast buffet and you can have a made to order dish of...

 Report
Helpful?
1Thank Tim C
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I wish to thank you for posting your positive feedback about your past stay at Relais Santa Croce. It is always a pleasure to receive excellent feedback. I will share your comments with my team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving...

Fontmell Magna, United Kingdom
Reviewed 27 May 2013

If you are looking for a historical setting, luxurious rooms, a superb breakfast and a walking tour of Florence look no further, this is your home from home. Staff are all subtlely visible, helpful and service focused.

 Report
Helpful?
Thank AdbFM
Daniele_Carta, Direttore generale at Relais Santa Croce, responded to this review

Dear Guest, I wish to thank you for posting your positive feedback about your past stay at Relais Santa Croce. Your very good impressions are value-added for us to always maintain the tradition of high standards and good service and we truly hope of welcoming you back soon to Firenze where we will do our utmost to exceed your expectations....

608 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (246)
Viewed
Bathroom (11)
Viewed
Hotel & Grounds (42)
Viewed
Dining (16)
Viewed
Room/Suite (40)
Viewed
Business Centre/Function Rooms (15)
Viewed
View from Room (10)
Viewed
Other (112)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (332)
Viewed
Da Verrazzano Suite (81)
Viewed
Deluxe Room (29)
Viewed
Grand Deluxe Room (24)
Viewed
Junior Suite (30)
Viewed
Pepi Suite (52)
Viewed
Dining (27)
Viewed
Suite (38)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (20)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Duomo
Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
#141 of 421 in Florence
504 reviews
Santo Spirito / San Frediano
Palazzo Magnani Feroni
Palazzo Magnani Feroni
#19 of 421 in Florence
919 reviews
Duomo
Hotel Savoy
Hotel Savoy
#24 of 421 in Florence
958 reviews
Show Prices
Show Prices
Show Prices
Uffizi
Bernini Palace Hotel
Bernini Palace Hotel
#29 of 421 in Florence
1,118 reviews
Santa Maria Novella
JK Place Firenze
JK Place Firenze
#22 of 421 in Florence
605 reviews
Duomo
Golden Tower Hotel & Spa
Golden Tower Hotel & Spa
#15 of 421 in Florence
1,112 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant. ... more   less 

Additional Information about Relais Santa Croce

Address: Via Ghibellina 87, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: ₹ 18,407 - ₹ 43,187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Santa Croce 5*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, HotelsClick, Priceline, Agoda, Orbitz, Jetsetter, Reservation Counter and Despegar.com so you can book your Relais Santa Croce reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Hotel Style:
#15 Business Hotel in Florence
#67 Romantic Hotel in Florence
#69 Luxury Hotel in Florence
#94 Family Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Croce staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Relais Santa Croce staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view of Santa Croce, which is magnificent at night!”
 of 5 bubbles AuntieK27, 21 Nov 2016 | Read review
“Request a room with a view”
  • What a welcome!
  • Our bed
  • Bathroom
  • This view though!
  • Absolutely stunning
 of 5 bubbles Nossy27, 25 Oct 2016 | Read review
“Book early”
 of 5 bubbles 630stewartc, 1 Oct 2016 | Read review
“room 206 was great”
 of 5 bubbles KLB5486, 10 Sep 2016 | Read review
“Ask for a room with a view of Santa Croce church. Waking up to that view is truly unforgettable.”
 of 5 bubbles konradl59, 16 Aug 2016 | Read review
5 of 5