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Relais Santa Croce

Hotels.comUS$ 417*
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#115 of 421 Hotels in Florence
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 602*
US$ 417*
US$ 430*
US$ 602*
US$ 417*
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Relais Santa Croce
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378 Reviews from our TripAdvisor Community

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There are newer reviews for Relais Santa Croce
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Showing 223: English reviews
Petersfield
Reviewed 5 October 2016 via mobile

Wonderful small hotel of high quality, well located for the city centre, a stones throw from Santa Croce, as its name suggests. Friendly staff and nice room (208) overlooking the noisy street, but the soundproofing is amazing - it even stops the noise of the ubiquitous scooters. If you want to eat in the (Michelin starred) restaurant on the ground...

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Helpful?
2Thank Mark T
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for the wonderful review about our Hotel. We are all very proud to know that you enjoyed so much your experience with us and we invite you to come back and visit us soon. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Manchester, United Kingdom
Reviewed 2 October 2016

This hotel is in a beautiful setting. Our room had a south facing balcony overlooking rolling hills. It has already been said but the rooms and bathrooms are tiny but well serviced. Bar and bar snacks are very good the staff are very helpful and friendly. Buffet breakfast is very nice with good juice coffee yogurt and fresh fruit.

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Helpful?
Thank Asklowey
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, first of all I would like to thank you for sharing your comments with other guests. I am glad to hear that you enjoyed our room and facilities and I hope you will decide to visit us again soon. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Bolton, United Kingdom
Reviewed 1 October 2016

This was excellent, from the welcome drink on arrival to the smile on departure. What a fantastic experience, from reception to room service it is difficult to find any problems, no not possible to find problems. If you require a fantastic stay in Florence this is the place to stay Well done

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Helpful?
Thank Stewart C
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you for sharing your experience with other guests on Tripadvisor. I feel proud to hear that you enjoyed so much your stay with us. Proud of my staff, that everyday works hard to offer every guest an unforgettable experience. I hope you will decide to visit us again soon. Arrivederci, a presto. Marco Del Lama Hotel Manager...

Reviewed 23 September 2016

My husband and I visited our daughter while she was studying abroad. It was close to her apartment and in a great location (Santa Croce). The room was beautiful, clean and I loved the bathroom. (I need a shower with a regular hose that is attached to the wall and I do not have to hold in my hand while...

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Helpful?
Thank Deb G
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for the beautiful words about our Staff and our Property. We are all really proud to hear that you enjoyed your stay with us and that you brought back home unforgettable memories of your experience in Florence. Please, feel free to contact me directly for any future reservations or needs. Marco Del...

Cleveland, Ohio
Reviewed 11 September 2016

AMAZING HOTEL! Used to be a palace where treasurer to the Pope would stay when in Florence. 15 minute walk to entire city. Amazing, helpful staff. We had a great suite in room 206. Absolutely perfect!! We will be back. Thank you for making our first trip to Florence so special

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Helpful?
Thank KLB5486
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your beautiful review about our Hotel and Staff. We are really happy to know that we made your first trip to Italy an unforgettable one. Please, feel free to contact me for any future arrangements. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Reviewed 18 August 2016 via mobile

We spent about 2 weeks in Florence, Italy. What a delight! 1) Air France (even "Business Economy") provided roomy seats with separate calf and foot rests. We were given cute kits (socks, eye masks, toothbrush, etc) as soon as we boarded. We ordered full hot meals from their menus, as well as receiving an abundance of complimentary snacks. Our personal...

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Helpful?
Thank Cindy T
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for the beautiful words and high score given to our Hotel and Staff. We feel really proud to hear that we made our part to make your vacation an uforgettable one. We constantly work on improving our quality in service and this means that we are on the right way. Please, feel...

Warsaw, Poland
Reviewed 16 August 2016

The entire hotel and the surroundings are absolutely mindblowing. The hotel could be a museum itself. Its worth to look around if the premises if you have the time. The room was exactly what I asked for. I got a view of Santa Croce church which made our stay even more enjoyable. The snacks and fruits every day are a...

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Helpful?
Thank Konrad L
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your beautiful words about our staff and property. We feel sorry about the inconvenience you reported about the maid service. I can assure you that our Housekeeping Department is always very punctual and efficient. For this reason it might have been a matter of lack of communication and I apologize. The problem will...

Reviewed 14 August 2016 via mobile

We loved our 3 night stay at Santa Croce. The hotel itself is like staying in a palace and we felt really pampered and spoilt. The hotel is very well located for all the major sites in Florence. We were lucky to be upgraded to a junior suite which was fabulous and spacious. The staff couldn't have been more attentive....

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Helpful?
Thank Christina C
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, we are really happy to read your beautiful words about our Hotel and Staff. We are also proud to hear that your experience has been a memorable one and we really hope to see you soon again. Please, feel free to contact me directly for a future reservation. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa...

Bletchingley, United Kingdom
Reviewed 9 August 2016 via mobile

This is a classy small hotel circa 24 rooms with excellent service and beautiful ambiance - perfect to escape the huddle and bustle of the lovely city. The gourmet restaurant run by others on the ground floor was closed for August and the hotels own restaurant on the 1st floor like the bar barely used which is a shame.

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Helpful?
Thank Jeremy W
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, thank you very much for your beautiful words about our Hotel and Service offered. We are so happy to hear that you enjoyed your stay with us and hopefully we will see you soon again. Do not hesitate to contact me directly to arrange a future stay at Relais Santa Croce. Arrivederci, a presto. Marco Del Lama Hotel...

Cleveland, OH
Reviewed 7 August 2016

The Relais Santa Croce is definitely an above average and very good hotel. The property is beautiful and with only 20 some rooms - the place has a grand bed-and-breakfast quality. The rooms are well appointed and a good size and the bathrooms modernized. The staff is very courteous and ready-to-help. The property is a little out of the way...

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Helpful?
1Thank sxp16
Marco_Del_Lama, Direttore at Relais Santa Croce, responded to this review

Dear Guest, I would like to thank you for your comments that we consider always very usefull in order to improve our quality of service. We are so glad to hear that you enjoyed your stay with us and your beautiful words about our staff and rooms will encourage us to do always better. We scheduled already an upgrade of...

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07/05/2017 08/05/2017
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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant. ... more   less 

Additional Information about Relais Santa Croce

Address: Via Ghibellina 87, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: ₹ 20,984 - ₹ 55,654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Santa Croce 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Relais Santa Croce Florence
Relais Santa Croce Hotel Florence
Hotel Style:
#15 Business Hotel in Florence
#67 Romantic Hotel in Florence
#72 Luxury Hotel in Florence
#94 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Relais Santa Croce staff and other travellers.
4 questions
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Questions? Get answers from Relais Santa Croce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a view of Santa Croce, which is magnificent at night!”
AuntieK27, 21 Nov 2016 | Read review
“Request a room with a view”
  • What a welcome!
  • Our bed
  • Bathroom
  • This view though!
  • Absolutely stunning
Nossy27, 25 Oct 2016 | Read review
“Book early”
630stewartc, 1 Oct 2016 | Read review
“room 206 was great”
KLB5486, 10 Sep 2016 | Read review
“Ask for a room with a view of Santa Croce church. Waking up to that view is truly unforgettable.”
konradl59, 16 Aug 2016 | Read review
5 of 5
Hotels.com
US$ 417* /night
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Booking.comUS$ 430
Expedia.comUS$ 417
TripAdvisorUS$ 417
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*Disclaimer
Prices are for 1 room, 2 adults
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