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Santa Maria Novella Hotel

Traveller (1016)
Room & Suite (533)
Dining (89)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom
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Property amenities
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
448Restaurantswithin 0.5 km
202Attractionswithin 0.5 km
1,876Reviews
1,313Photos
22Q+A
100Room tips
Traveller rating
  • 1,321
  • 461
  • 64
  • 15
  • 14
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Popular mentions
An old fashioned but absolutely updated hotel on Piazza Santa Maria Novella..... so luxurious and accommodating. And the view is to die for! There’s even a rooftop sitting area where you can enjoy the sights and a bottle of wine in the evening (you can buy the wine at the hotel
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Hotel's Favourite
Beautifully renovated and centrally located, this lux hotel has comfortable rooms, marble baths, amazing breakfast and lobby sitting rooms with bar setvice. Can’t think of a better place to stay in Florence.
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Response from SMNovella, The Management at Santa Maria Novella Hotel
Responded 9 Jan 2019
Dear Guest, thank you for your nice review about our Hotel Santa Maria Novella. We are pleased to read that you found the hotel conveniently located and that you enjoyed our rooms and our buffet breakafast. Looking forward to welcoming you back for a next stay in Florence, we send our kindest regards. Hotel Santa Maria Novella, The Management
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I booked for 5 days at Santa Maria Novella Hotel in the middle of march for a congress held nearby at the congress center at Firenze Fiera.Due to a flight schedule change I had to arrive in Florence a day before so I booked this first day at Baglioni Grand Hotel.It's beyond
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Stayed here during a conference. Pictures make this place look quaint and charming. If you like that, this is the place for you. Don't expect modern. Our room was spacious and high ceilings making it feel open. Room has a 'hot' towel rack, looks like running off the boiler
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Sadly, the only thing I can review is the total absence of flexibility and customer service. Was meant to check in today for a business meeting tomorrow but one of our party's flight was cancelled so they will be arriving in Florence tomorrow. I called this morning to try and
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Response from SMNovella, Resident Manager at Santa Maria Novella Hotel
Responded 4 weeks ago
Dear Madame, as informed also privately by email, we are sorry to receive your message. We are sorry to know that you had to cancel the reservations made for you and for your colleague, due to problems on the flight on the arrival date, that are not depending from you but not even from the hotel. You choose reservations with discounted rates with prepaid and Not refundable policy and unfortunately as informed by phone and by e-mail we cannot modify them. We generally have good feedback from our guest also concerning our customer service. We are sorry that in this case we cannot satisfy your request. We remain with our best regards. Hotel Santa Maria Novella – Florence Manuela Bianchi, Resident manager
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Professional photo exclusively commissioned by TripAdvisorSanta Maria Novella Hotel
The Junior Suite at the Santa Maria Novella Hotel
Professional photo exclusively commissioned by TripAdvisorSanta Maria Novella Hotel
The Double Superior Room at the Santa Maria Novella Hotel
Professional photo exclusively commissioned by TripAdvisorSanta Maria Novella Hotel
The Junior Suite at the Santa Maria Novella Hotel
Photo provided by managementSanta Maria Novella Hotel
Room
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Yes, they are super helpful. They are not guides, however so I would use something like Trip Advisor., etc and have an idea before you go about what you are interested in. I think they would be better suited to tell you which is better than the other, etc - for instance - a lot of things you can do without a guide.
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Unless you are specifically looking for two bedrooms - the family room might be just fine! We easily slept three, with plenty of room for luggage and relaxation. There is a room which has a roof top spot with view. Not sure if room number. Excellent lodging choice.
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Yes, small room with a couple of cardio machines. Not a full gym, just something to work off a few calories...
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The easiest way from the hotel to the Piazza Demidoff?
Sadly (and now a bit late) from here i could not but when i travel i always use google maps. Internet is pretty cheap now once you organise the right tariff and network. I think most hotels in the area (and most areas) also have little maps of the area that show the hotel and the main attractions around the city.
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"Ask for room facing the square with view of Santa Maria church."
"The Superior View rooms are not much extra, and the view is worth it."
"A fifth floor room overlooking the square."
"Terrific views from the rooftop deck, and an amazing wine tour was arranged via the front desk. Great walking location!."
"view of the Piazza and church"
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PRICE RANGE
US$ 190 - US$ 448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa maria novella florencehotel santa maria novella
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic CentreSanta Maria Novella
NUMBER OF ROOMS
71
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